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IT Leader with over 25 years of progressive experience implementing, developing, and managing high-performance IT teams and infrastructure. Proven track record in driving revenue and delivering value through innovative change management and entrepreneurial leadership. Adept at cultivating mutually beneficial strategic partnerships while seamlessly executing operational restructuring, business process re-engineering, and strategic business planning. Demonstrated expertise in visualizing the big picture and conceptualizing, designing, and implementing IT solutions while focusing on partnering with stakeholders to deliver bottom-line profitability and increased organizational value. Broad industry experience covering the government sector, manufacturing, industrial services, software development, and engineering.CORE COMPETENCIESStaff Training ◆◆ Transformational Leadership ◆◆ Budget Development ◆◆ Software DevelopmentIT Project Management ◆◆ Corporate Strategic Initiatives ◆◆ IT Strategy ◆◆ Business Planning Logistics Planning ◆◆ Enterprise Architecture ◆◆ Cost Containment ◆◆ Disaster Recovery Planning Quality Assurance ◆◆ ISO 9002 Standards ◆◆ Business Systems Analysis ◆◆ NOC ManagementNOTEWORTHY ACCOMPLISHMENTS► Successfully managed 8 departments, 60+ personnel, and millions in equipment while achieving organizational objectives► Designed and implemented new corporate firewall and VPN solution for over 10 sites► Led the migration of 200 information systems for 7 branches at over 78 locations worldwide► Directed 3 major contractors, 168 employees, and a multi-million dollar annual budget
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LogicmonitorAustin, Tx
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It Manager For N. AmericaDatamars May 2024 - Present
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Senior Technology Program ManagerLogicmonitor Sep 2021 - Oct 2023Santa Barbara, Ca, UsEnsure all Technical Operation project work streams are focused on and working towards overarching goals and willcoordinate projects between TechOps, Engineering, Finance, Support and Product department activities. Tracks andcommunicates TechOps metrics to team, management and any impacted stakeholders. Responsible for managing andmaintaining program budgets. Established, optimized and automated periodic TechOps metric reporting Manage TechOps Program for implementing FedRamp within the organization Created and manage multiple dashboards providing TechOps insights to team leadership Monitor and manage RFO process ensuring timely delivery to customers
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Director It Services DeliveryUniversity Of St. Augustine For Health Sciences Oct 2019 - Jul 2021San Marcos, California, UsResponsible for delivery of cloud and on-premise IT infrastructure, classroom technology and end-user support services. Accountable for developing technology customer service delivery and IT service portfolio oversight and governance. Build, develop and mentor IT support team. Manage Tier 2/3 IT infrastructure managed service provider supporting our organization. Responsible to institute and maintain a long-term infrastructure refresh/replace strategy for classroom and enterprise systems. Collaborate with business leadership, IT functional leads and vendors to design an infrastructure architecture for improving our technology services.▪ Troubleshot widespread Wifi failures at 3 campus’ and implemented solution; 100% Student wifi services restored▪ Created Virtual IT Support Kiosk; IT Support Techs instantly available to end users, resulted in 9.8 CSR▪ Identified MSP call center deficiencies and worked to secure contact with new provider▪ Worked with Support Manager to redesign Kaseya IT management and remote services tool▪ Designed and managed IT services and infrastructure for new campus build out at 3 separate sites -
Director Global Workplace And Unified CommunicationsThe Fountain Group Contracted To Nxp Semiconductors Aug 2017 - Sep 2019Responsible for Global workplace, printer, unified communications and telephony support, projects and engineered solutions for NXP Semiconductors. Manage 5 service managers, 5 contractors, 30+ IT managed services contractors and a $31M budget to provide End User services to 31,000 users at over 100+ locations in 33 countries. Responsible for all vendor and contract management related to End User services for hardware, software and personnel. Responsible for Windows 10 Migration Project focused on rolling out new OS to all corporate systems Implementation of Global Printing contract reducing overall printing costs by $1.8M per year, 45% reduction Implemented Global Mobile Phone contract resulting in over 65% savings in mobile phone costs Team is responsible for Day1 O365 Multi-tenant integration for M&A – Integrating 60,000+ users EU GDPR implementation and compliance for O365 tenant, workplace and e-mail services
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Director Information Technology OperationsTmf Health Quality Institute Oct 2016 - May 2017Austin, Texas, UsManaged day to day operations of 7 System Administrators, 10 Desktop Support Staff and 2 Network Engineers. Supporting two data centers and two primary office sites as well as over 150 remote and 500 in house users. Supported over 5 government contracts providing critical IT infrastructure to supporting appeals process for Center for Medicaid and Medicare. Provided IT security and auditing for Authority to Operate certification. Performed duties and responsibilities of Chief Information officer in his absence. -
Senior Principal Consultant, Server InfrastructureNtt Data Corporation May 2014 - Oct 2016Tokyo, JpResponsible for managing 15 direct reports and supporting Main Frame, Midrange and Server Infrastructure for TxDOT, largest Department of Transportation organization in the US. Oversee over 1000 servers at 150 plus locations, including two datacenters. Maintain variety of server OS: AIX, Windows, Netware and Linux. Manage VMware environment and SAN services spread across Texas. Worked closely with Network and Network Security to identify and reduce threats to TxDOT. -
Director Technology OperationsCertain Affinity Jan 2012 - Oct 2013Austin, Tx, UsManaged 3-5 reports and oversaw IT, security, and office technology initiatives, providing strategic leadership to meet CA’s operational and IT development goals. Ensured efficient, effective technology infrastructure was in place to support ongoing business needs and future growth. Managed 100+ systems on multiple physical networks, Google Apps for Business environment, MS Office 365, Autodesk, and other software license contracts. Directed team and career development efforts. Managed all IT vendor relationships. -
Director Enterprise InfrastructureAquilex Corporation Nov 2008 - Jan 2012Suwanee, Georgia, UsPlanned, organized, and managed staff and overall operations to ensure stable operation of international IT infrastructure. Developed, maintained, supported, and optimized key functional areas including network and server infrastructure, data communications, and telecommunications systems. Scheduled and directed activities to resolve hardware and software problems in a timely and accurate manner. Developed and implemented strategic plans and budgets for IT infrastructure. Collaborated with technology design engineers to support CTO with industry unique technology designs. -
Information Technology ManagerLockwood, Andrews And Newnam Inc. Dec 2006 - Nov 2008Houston, Tx, UsAligned IT department operations with organizational business objectives. Planned, coordinated, directed, and designed IT initiatives and provided administrative direction and support for daily operational activities of the IT department. Worked closely with decision makers cross-functionally to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Defined and implemented IT policies, procedures, and best practices. Managed engineering software and hardware requirements. -
Information Technology ManagerMcmurray Fabrics, Inc Jan 2006 - Sep 2006Provided IT leadership for large international textile manufacturer. Managed budgets, strategic planning, network and telephone maintenance, helpdesk and ERP software with IT departments in three locations. Served as Acting Director of IT during Director’s absence. Managed 7-9 personnel and developed and managed a multi-million dollar IT budget. Established IT policies for security and PC replacement plan.
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Information Technology OfficerUnited States Air Force 1985 - 2005Randolph Afb, Tx, UsProvided executive leadership as head of IT and Logistics to include IT and logistics planning, implementations, and supporting worldwide deployment. Managed millions in assets and 60+ personnel at 8 locations. Directed all quality assurance policy interpretations and inspections at all locations. Managed and delivered multiple large scale projects on time and within budget. Developed budgets and supported all technology and logistics initiatives. Successfully completed four combat deployments in Saudi Arabia, Turkey, and Afghanistan, serving as Officer in Charge of support flights for all missions. Earlier positions included: Software Development Program Manager, Executive Officer, Department Manager, Broadcast/Multimedia, Infrastructure Plans and Programs Manager, Information Systems Program and Project Manager, Lead Software Engineer and Software Programmer. -
StudentAir Force Institute Of Technology 1998 - 1999Wright-Patterson Afb, Oh, UsMaster degree student
Mark Horony Skills
Mark Horony Education Details
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Air Force Institute Of Technology-Graduate School Of Engineering & ManagementInformation Resources Management -
Texas A&M UniversityComputer Science
Frequently Asked Questions about Mark Horony
What company does Mark Horony work for?
Mark Horony works for Logicmonitor
What is Mark Horony's role at the current company?
Mark Horony's current role is IT Leader.
What is Mark Horony's email address?
Mark Horony's email address is ma****@****tor.com
What is Mark Horony's direct phone number?
Mark Horony's direct phone number is +128168*****
What schools did Mark Horony attend?
Mark Horony attended Air Force Institute Of Technology-Graduate School Of Engineering & Management, Texas A&m University.
What skills is Mark Horony known for?
Mark Horony has skills like Information Technology, Project Management, Disaster Recovery, Technology Management, It Strategy, Information Management, Information Systems, Enterprise Architecture, Program Management, Erp, Business Analysis, Quality Assurance.
Who are Mark Horony's colleagues?
Mark Horony's colleagues are Aloysius Lim, Christy Koontz, Damon Gregoire, Yuri Dubler, Makarand Pande, Peangjai Kampirapang (Pk), Amy Zhang.
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