Mark Host Email & Phone Number

Kirtland, Oh

Department of English, Department of HumanitiesCourses Taught:-ENGL 1110: English Composition 1A-ENGL 1120: English Composition 2-ENGL 1111: English Composition 1B-HUMX 1100: Intro to HumanitiesProfessional Development:-Active Shooter Training-Teaching Online Workshop Series: Badge 1: Extending your Course with Blackboard, Badge 2: Teaching with Blackboard Learn, Badge 3: Designing the Online Course

Cleveland

Cleveland/Akron, Ohio Area

Cleveland/Akron, Ohio Area

Manages all Software QA Analysts and QA Technicians.• Managed Software QA Analyst and QA Technician teams totaling twenty direct reports.• Increased test automation output to over 5000 test hours per month.• Oversaw development of a custom automated test tool as well as other internal applications using VB.NET, SQL, and VBScript.• Implemented risk-based testing approach.• Implemented standardized build and deployment practices.• Automated some software builds to reduce turnaround time using VB.NET.• Met with development weekly to determine priorities and set release timelines.• Implemented VBScript coding standards for modular automated test scripts.• Managed test repository and test sets in Quality Center.• Wrote SQL views and queries to aggregate data across multiple SharePoint lists and generate reports.• Designed and implemented custom QTP test reporting infrastructure using a SQL database with an accompanying test results web application to facilitate sharing of test results across departments easily.

Cleveland/Akron, Ohio Area

Develops and maintains automated test scripts, reports defects, and tests software changes based on specifications.• Designed test cases and developed test plans.• Implemented modular script architecture to streamline maintenance using QuickTest Professional and Quality Center.• Developed automated test scripts with QuickTest Professional and VBScript.• Verified data points using SQL queries.

Handles installation, configuration, and maintenance of electronic medical records software in test and production environments. Supports client servers running Noteworthy installations (Server 2000/2003) through VPN.• Implemented remote monitoring software for client systems and networks, resulting in a 10% decrease in response time to system outages.• Developed customized PTQL queries using knowledge of software behavior to trigger early-alert warnings to deployment team in order to avoid system crashes and manage downtime, resulting in a 50% reduction in user service interruption.

Develops installers for OnBase software suite.• Used InstallShield and Orca for installations development, resulting in decreased installation times for installers and QA personnel.• Designed and maintained installers in both MSI and InstallScript formats.• Developed MSI custom actions with VBScript and C#, including scripting to the Active Directory Services Interface (ADSI), and scripted installations of SQL Server Express 2005 and SyBase databases.• Tested installers on Windows XP, 2000, 2003, and Vista, for both local and web (IIS) deployments, using SQL Server 2000/2005 and SyBase databases.• Maintained installation test machines in VMWare. • Maintained Idiom translation manager software and server running on Windows Server 2003.

Writes and edits software manuals for OnBase software suite.• Re-designed department publishing process from a manual one requiring hundreds of man-hours to an automated one requiring minimal human intervention using VBScript and Framescript, resulting in a 60% reduction in employee hours dedicated to release publication.• Documented third-party integrations for software including EMC Centera, SAP, Verity, SSO, Azteca Cityworks.

Designs and maintains web sites for the College of Liberal Arts and Social Sciences using Dreamweaver, PHP, and PostgreSQL.

Middleburg Heights, Oh

Installs, configures, and maintains UNIX servers for clients. Responds to service calls for troubleshooting and repair of networks, operating systems (Windows and UNIX), computer hardware, and printers.• Implemented 14 location point-to-multipoint fractional T1 network of UNIX servers for a chain tire service company.

Master Of Arts - Ma, Medieval Studies

Ma, English

Thesis - Final Fantasy X And Video Game Narrative: Re-Imagining the Quest Story

Ba, English, History

Activities and Societies: Phi Theta Kappa Honor Society Golden Key Honor Society

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