Mark Hudak Email & Phone Number

Indianapolis, Indiana, Us

Helpping clients to improve the quality of their organizations and their software.

Contracted at PNC Bank. Managed the Data Movement Policy implementation project at PNC Bank for Information and Data Architecture in Strategic Services & Enterprise Architecture which addressed over 1,600 applications across multiple Lines of Business, integrating compliance efforts into existing Lines of Defense. Partnered with the audit, data management and risk management teams. Mentored over 300 stakeholders in rollout of data movement policy process and supporting tools. Performed other roles as trainer for all stakeholders, including training material design, SME for data movement policy, and as VB programmer and Infowise Solutions UltimateForms designer to support process rollout due to resource shortage.

Willoughby, Ohio, Us

Contracted at Progressive Insurance. Supervised 8 test leads and 20 QA resources. Planned and managed testing efforts at Progressive Insurance for implementation of an IBM Master Data Management (MDM) solution including testing projects. Testing included web-based testing, API testing and non-GUI testing in waterfall and agile projects. Led Warranty QA team at Progressive Insurance for implementing the MDM product go live for Progressive Insurance. Improved testing by redesigning the Program Test Strategy and incorporating multiple automated test methodologies. Developed a critical investigative method for the team performing data quality analysis.Member of Program Leadership Team at Progressive Insurance, performing product, program, and resource planning for projects, including program roadmap.

North Canton, Ohio, Us

Managed a team of 20 full time and contract positions in testing ATM software. Managed transformation project at Diebold, Inc. for the streamlining, automation, and virtualization of testing discipline across the Professional Services enterprise. Included the design and implementation of policies, standards, processes, and tools for global SQA testing entities, including software testing migration for PCI chip implementation. Led the Testing Global Correlation Council for Professional Services at Diebold, Inc. that standardized testing practices globally to decrease costs and increase efficiency. Supplied policy, process, and tool oversight for global professional services SQA testing teams, resulting in cost reduction of over $900,000 by reducing testing costs and improving efficiency through streamlining, automation, and virtualization of testing discipline. Supplied software testing practice strategies and recommendations for teams in the U.S., Latin America, EMEA, and ASEAN regions.Designed and implemented improvement of the QA/Testing program at Diebold, Inc. for proprietary hardware and software used in Automated Teller Machines (ATMs), including integration with 3rd party applications and networks.

Managed a team of 60 full time positions in QA and testing of product software. Managed transformation project at Affiliated Computer Services for reengineering of the QA Department and implemented automated testing, resulting in a 5% improvement in startup times and enabled a 20% increase in resources available for projects resulting in reducing project implementation errors 20%.Reduced costs 30%, test planning times 30%, and project startup times 50% at Affiliated Computer Services by combining 2 India-based teams into a single unit, overhauling the Testing Department, integrating standards in QA team, and implementing a Shared Services model. Trained and guided client test managers, testers, functional subject matter experts (SMEs), and implementation teams.

Cincinnati, Oh, Us

Staff of 15 Managed project at Great American Insurance Co. on a $12M help desk and change management process replacement project, including selecting vendor and managing vendor-assisted implementation. This was a vendor tool that was customized to integrate into the Configuration Management systems. All existing data was migrated, converted, and evaluated statistically.Managed a project for the Great American Insurance Company to combine 7 different Configuration Management systems into 2 systems, one mainframe and one Microsoft platform. All existing data was migrated, converted, and evaluated statistically.

Master Of Business Administration (M.B.A.), Management

Bachelor’S Degree, Computer Science / Business Administration

Business Administration And Management, General

Premed, Chemistry