I am a proven Project Manager, and Business Analyst, skilled in achieving operational efficiency and increasing revenue. Business process improvement, data analysis, and asset management professional. Skilled at root cause analysis to identify issues and develop process improvements that lead to cost savings and improved efficiency and production. Exceptional planning and implementation capabilities. Strong ability to generate new ideas, analyzes and resolves challenges, and execute quality initiatives.PROFILE• 6+ Years of Business, Sales and IT Analytics• 10+ Years in Sales, Call Center, and Customer Service Management• 8+ Years in Workforce Management, Budget Analysis, Scheduling, and Billing• 8+ Years in Training, Coaching, and DevelopmentCORE COMPETENCIES • Manage Cross-Functional Teams• Business Process Analysis, Redesign, and Improvement• Forecasting and Planning• Project and Operations Management• Cost-Benefit Analysis• Business Development• Training and Development• Document and Report Planning and Writing• Budgeting• Web Development
Listed skills include Recruiting, Sales, Business Development, Sales Management, and 45 others.