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Mark Hughes Email & Phone Number
Principal Transit Experience Lead
at
Transit Experience Group
1 work email found
@mmc.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Principal Transit Experience Lead
Location
Philadelphia, Pennsylvania, United States
Who is Mark Hughes? Overview
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Quick answer
Mark Hughes is listed as Principal Transit Experience Lead at Transit Experience Group, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at mmc.com and a matched LinkedIn profile for Mark Hughes.
Mark Hughes previously worked as Managing Director, Global UX, Digital Design & Customer Experience at Marsh Mclennan and SVP, Digital Design at Marsh Mclennan. Mark Hughes holds Bachelor Of Arts (B.A. Cand.), European History, Russian Language & Art History (American Painting) from Middlebury College.
Company email context
Email format at Transit Experience Group
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{first}.{last}@mmc.com
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Profile bio
About Mark Hughes
Our team at Marsh McLennan thrives under my leadership, focusing on global user experience and customer satisfaction. With a strong command of design sprints and Adobe Experience Cloud, we've developed innovative design solutions that resonate across cultures and industries. The commitment to excellence in digital design project management is evident in our successful collaboration with industry giants such as Microsoft and Ford Motor Company.At Mark Hughes Creative, our vision extends beyond aesthetics; we harness technology to forge meaningful connections between brands and their audiences. Leveraging my expertise in user interface and experience, I have mentored a cadre of designers, fostering an environment of creativity and inclusive innovation. My work is underpinned by a deep-seated belief in design as a tool for positive change, shaping experiences that enrich lives globally.
Listed skills include Customer Experience, User Experience, Branding And Identity, Artificial Intelligence, and 37 others.
Current workplace
Mark Hughes's current company
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13 roles · 26 years
Mark Hughes work experience
A career timeline built from the work history available for this profile.
Managing Director, Global Ux, Digital Design & Customer Experience
Current
Aug 2022 - Present
Svp, Digital Design
Jan 2022 - Aug 2022
Chief Design Officer
CurrentManaged all efforts of User Experience design, Digital Transformation and development process from drawing board to product release of end user UX/UI solutions for a strong portfolio of top-tier digital publishing, streaming media, retail, entertainment, journalism and travel clients including, Marsh McLennan, Next Phase Capital, Microsoft and Ford Motor.
Jan 2023 - Present
Cxo
Managed all efforts of User Experience design, Digital Transformation and development process from drawing board to product release of end user UX/UI solutions for a strong portfolio of top-tier digital publishing, streaming media, retail, entertainment, journalism and travel clients including, Lufthansa, NASA, The New York Times, XBOX, Swiss Federal.
2000 - Jan 2022
Executive Director, Digital User Experience
- Manage, inspire, and motivate a collaborative team of four designers in a data driven startup environment to elevate the Servicing product aesthetic and quality through Digital Transformation in domestic and World.
- Articulate Servicing UX strategy, design, research, and committed engineering principles and best practices across Chase.com
- Elevated product quality and aesthetics of self-servicing tools such as travel-notifications and secure messaging, resulting in decreased call center volume and as a result, increased revenue. This was achieved through.
- Upgraded team performance and design process with the adoption of Agile Methodologies within a start up environment development team for all development work, producing improved coordination and coverage of design.
- Devised technical solution to quickly respond to self-servicing limitations, providing a vision and alternatives for highly important, customer self-servicing roadmaps including the “Servicing as a Product” initiative.
Oct 2017 - Jul 2019
Manager User Experience Playstation™Vue
Lead the PlayStation Services Design team and act as Creative Director on visual and motion design. Accountable for the UX design quality on PlayStation across all platforms such as PlayStation Console, Amazon FireTV, Google Chromecast, Apple iOS, Apple TV & Android (mobile) platforms. Managed a team of 5 designers across two offices (Los Angeles & San.
Sep 2015 - Jun 2017
Sr. User Experience Designer, Playstation™Vue
Managed and defined the user model and user interface for new and existing products and services. Developed high level prototypes and detailed storyboards, wireframes, mockups, and prototypes to effectively communicate interaction and design ideas. Negotiated design-related requirements and lead the design team throughout the feedback and iteration cycle.
Jun 2015 - Sep 2015
Sr. Ux/Ui Designer
Negotiate design-related requirements and lead the design team throughout the feedback and iteration cycle. Manage user testing to gauge the usability of new and existing products and make constructive suggestions for change. Champion and effectively communicate design ideas using sketches, flow diagrams, wireframes, mockups and prototypes in a.
Sep 2014 - Sep 2015
Sr. Ux/Ui Specialist
Lead User Experience designer for a suite of business applications that addressed the Los Angeles and New York sales teams for the primary portfolio of Fox Network (FNGP TV) properties (FOX, FX, FXM, National Geographic Channel, Fox Sports 1, and others) as well as digital and video on demand (VOD) solutions for partners such as Hulu.com. Worked closely.
Jun 2013 - Sep 2014
Sr. Ux Designer, Brand; Server & Tools Business
Aug 2011 - Jun 2013
Sr. Ux Designer, Microsoft It
Apr 2009 - Aug 2011
Lead Product Designer, Windows
Managed a team of two product designers. Primary areas of design focus centered on Microsoft’s key brand, Windows; which included, total redesign of WindowsMedia.com desktop, mobile and retail experiences for OTT. Pioneered simpler UI, known as “METRO,” adopted by Zune, Windows Phone 7, Windows 7,8 & 10, Windows Server and Microsoft corporate. Early.
Aug 2005 - Apr 2009
6 education records
Mark Hughes education
Bachelor Of Arts (B.A. Cand.), European History, Russian Language & Art History (American Painting)
Middlebury College
Post Diplome, Multimedia, Industrial And Product Design
Ecole Nationale Supérieure Des Beaux-Arts De Paris
High School Diploma
West Catholic Preparatory High School
Doctor Of Law - Jd, Public Administration
Yale Law School
Education record
Lycée Henri Iv
Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services
Columbia Business School
FAQ
Frequently asked questions about Mark Hughes
Quick answers generated from the profile data available on this page.
What company does Mark Hughes work for?
Mark Hughes works for Transit Experience Group.
What is Mark Hughes's role at Transit Experience Group?
Mark Hughes is listed as Principal Transit Experience Lead at Transit Experience Group.
What is Mark Hughes's email address?
AeroLeads has found 1 work email signal at @mmc.com for Mark Hughes at Transit Experience Group.
Where is Mark Hughes based?
Mark Hughes is based in Philadelphia, Pennsylvania, United States while working with Transit Experience Group.
What companies has Mark Hughes worked for?
Mark Hughes has worked for Transit Experience Group, Marsh Mclennan, Mark Hughes Creative, Llc, Jpmorgan Chase & Co., and Playstation.
How can I contact Mark Hughes?
You can use AeroLeads to view verified contact signals for Mark Hughes at Transit Experience Group, including work email, phone, and LinkedIn data when available.
What schools did Mark Hughes attend?
Mark Hughes holds Bachelor Of Arts (B.A. Cand.), European History, Russian Language & Art History (American Painting) from Middlebury College.
What skills is Mark Hughes known for?
Mark Hughes is listed with skills including Customer Experience, User Experience, Branding And Identity, Artificial Intelligence, Corporate Branding, Machine Learning, Product Design, and Typography.
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