Mark Hunsinger Email & Phone Number

Raleigh, NC, US

Raleigh, NC

Raleigh-Durham, North Carolina Area

Responsible for program management, continuing our agile transformation, and engineering excellence for the Computer Associates product line. Working to decrease time to market, improve product quality and increase customer satisfaction as well as supporting the Vice President of development as his Chief of Staff.

Started Care Ministries as volunteer for the Church which included a variety of programs offered by Church Initiative: DivorceCare, DivorceCare for Kids, Facing Forever, GriefShare and Single & Parenting. Serve as DivorceCare and Single & Parenting facilitator weekly about 42 weeks a year plus provide consultation and support as required outside the program.

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Nouthetic, sometimes called Biblical, counseling has 3 key elements to it: concern, confrontation, and change. Nouthetic counseling is counseling that involves face to face confrontation by one person to another, out of loving concern for him, in order to bring about the changes God desires in his life. In my role as a volunteer 1 day a week I have been.

Wake Forest, NC

Responsible for driving increases in sales and marketing, assessing various aspects of the business to make recommendations for improvements, data mining and analyzing their customer and sales data to propose various changes to their marketing, sales, support and development organizations. proposed and built a new sales organization. built and coded a.

- Transformed development organization to improve organization capabilities and maximize profit.- Led efforts to standardize IBM Rational’s business in the areas of common metrics reporting, portfolio management/analysis, quarterly segment reporting (financial, pipeline, etc.), royalty reporting and tracking within the VP Development budget, and building a.

• Built, defined and led 200+ person geographically disperse organization (9 labs including China and India, $26M budget) to drive quality improvements across the Rational brand.
• Transformed division by driving significant increases in product customer satisfaction, product quality, responsiveness to requests for enhancements and improved time to market via adoption of Agile development.
• Led extensive retraining effort to convert persons from other disciplines to become System Testers, defined organizations processes, established divisional wide reporting metrics and accomplished this with ratios of.
• Set the bar across IBM SWG for establishing the most Agile test processes, best customer programs, and most aggressive team in terms of driving customer collateral and improvements in customer satisfaction.

• Drove IBM's Infrastructure Solutions asset story and collaborating with a cross IBM team to build an overall methodology and set of infrastructure to house and manage IBM reusable assets.
• Identified, defined and developed a plan for delivery of a set of reusable components and infrastructure to enable IBM’s Global Services organization to participate in and compete in the Software as a Service business.
• Led team (300+ persons across different divisions and the globe) to define, build and deploy technologies, tools and proof of concepts to enable IBM's On Demand software initiative.
• Built common components for workload dispatching throughout the company in tandem with Tivoli and WebSphere.
• Drove parallel computing capabilities into WebSphere through delivery of a series of proof of concepts.
• Helped establish IBM's pattern repository effort by creating a set of introductory patterns and recipes.

• Led team of architects to define, build and deploy technologies and tools to enable IBM Software products in the areas of Common Systems Administration, Directory, Security, Cross Platform Installs, Common Systems.
• Deployed common Java install, administration, PKI, Kerberos, LDAP, and Tivoli and LDAP across over 100 key IBM products on Windows, Linux, AIX, S/390, HP-UX, Solaris and OS/2.
• Managed IBM relationship with InstallShield Corporation; negotiating contracts and managing joint development project between InstallShield and four different IBM divisions. Developed and delivered ISMP product.
• Led and built new team to deploy consistent systems management technology across IBM products. Over 100 products instrumented and certified.
• Built development toolkit, testing lab, and skills team of consultants to aid product teams in integrating with Tivoli.

• Led all aspects of a large Java server development team/project, 120 persons, with numerous internal and external dependencies.
• Ensured timely delivery of product schedules and quality and met $20M revenue targets.
• Led development of WebSphere Site Analyzer and met all delivery and revenue milestones. Also managed all 3rd party relationships.
• Led 100+ lab services organization.
• Transformed IBM's internal tooling strategy to be consistent with our external tooling strategy.
• Re-aligned, and redeployed organization to realize overall $5M cost savings.

• Led 30 person team to perform numerous on schedule, quality functional and system tests, e.g. TCP/IP, Communication Server and Java products.
• Streamlined processes and increased overall effectiveness 100% by improved staffing and automation.
• Achieved highest business effectiveness survey rating for my division.

• Managed vendor relations for communication device drivers.
• Prepared/negotiated contracts with Fortune 500 companies, e.g. Novell, 3COM, Madge.
• Developed training strategy and support tool kit.

• Designed area strategy (application/network test and network modeling tools).
• Developed marketing plans and materials and led marketing team.
• Coordinated business and product plans (announcements, sales forecasts, business cases, publications, service, distribution and development).

• Designed, developed and tested new product language and interfaces for an application/network test product.
• Provided all levels of product support.
• Led functional test team for software and hardware products.

Designed, coded and tested access method for relational database system.

Master'S Degree, Biblical Counseling

Attending the Master's in Biblical Counseling program

Bs, Minor Economics; Major Computer Science

Graduated with Honors, Deans List every semester