Mark Hurst
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Mark Hurst Email & Phone Number

Founder of Creative Good, host of Techtonic, creator of Good Reports, author of "Customers Included," creator of Good Todo. Read my newsletter at creativegood.com. at Creative Good
Location: New York, New York, United States 7 work roles 2 schools
3 work emails found @creativegood.com 5 phones found area 212 and 646 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 3 work emails · 5 phones

Work email m****@creativegood.com
Direct phone (212) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Founder of Creative Good, host of Techtonic, creator of Good Reports, author of "Customers Included," creator of Good Todo. Read my newsletter at creativegood.com.
Location
New York, New York, United States

Who is Mark Hurst? Overview

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Quick answer

Mark Hurst is listed as Founder of Creative Good, host of Techtonic, creator of Good Reports, author of "Customers Included," creator of Good Todo. Read my newsletter at creativegood.com. at Creative Good, based in New York, New York, United States. AeroLeads shows a work email signal at creativegood.com, phone signal with area code 212, 646, and a matched LinkedIn profile for Mark Hurst.

Mark Hurst previously worked as Founder and CEO at Creative Good and Founder and Editor-in-Chief at Good Reports. Mark Hurst holds Sm, Computer Science from Massachusetts Institute Of Technology.

Company email context

Email format at Creative Good

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{first}@creativegood.com
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AeroLeads found 3 current-domain work email signals for Mark Hurst. Compare company email patterns before reaching out.

Profile bio

About Mark Hurst

PROJECTS:• Founder and CEO, Creative Good (1997 - present)• Radio host, Techtonic on WFMU (2017 - present)• Author, "Customers Included," Second Edition (2015)• Author, "Bit Literacy" (2007)• Founder and host, Gel conferences and Skeptech events, 2003 - present• Creator, Good Todo (http://goodtodo.com) mobile productivity platform: 2004 - present• Author, Creative Good newsletter, blog, and podcast (http://creativegood.com): 1997 - presentDETAIL: I founded Creative Good in 1997 with a mission to improve the customer experience. Since then the Creative Good team has brought our strategy consulting to premier clients in media, finance, retail, consumer products, travel & hospitality, health care, automotive, information services, and other fields.My book "Customers Included," now in its 2nd edition, describes how companies can, and should, include customers in strategic decision making.Our productivity platform, Good Todo, was the world's first online todo list when I launched it in 2004. It's still a free signup and an easy way to keep your inbox empty and todo list organized (as I wrote about in my first book, "Bit Literacy," which is free on the Kindle store.)You can also watch videos from my Gel conferences (freely viewable on the Gel website), which over the years have debuted some of the most interesting and influential projects and people in the digital world - focused on user experience and digital experiences.I'm adding a section about the Tiananmen Square massacre here, posting in June 2021, to see what sort of censorship Microsoft might like to apply.

Listed skills include User Experience, Experience Design, E Commerce, Usability, and 33 others.

Current workplace

Mark Hurst's current company

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Creative Good
Creative Good
Founder of Creative Good, host of Techtonic, creator of Good Reports, author of "Customers Included," creator of Good Todo. Read my newsletter at creativegood.com.
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7 roles · 11 years

Mark Hurst work experience

A career timeline built from the work history available for this profile.

Founder And Ceo

Current

US

Creative Good is the world's first and oldest customer experience consulting firm, which I founded in 1997. As CEO I set the direction of the firm, serve as high-level liaison to clients and prospects, lead the research and writing (such as our recent book "Customers Included") and make all staffing decisions. I also am product owner for our mobile.

Jan 1997 - Present

Founder And Editor-In-Chief

Current
Good Reports

Goodreports.com is Mark Hurst's list of non-toxic online tools, offering a wide range of alternatives to Big Tech products.

Oct 2020 - Present

Radio Host - Techtonic

Current

Hoboken, NJ, US

Techtonic airs every Monday evening, 6pm to 7pm Eastern. Listen online at wfmu.org or, in the NYC area, on 91.1 FM. Conversations with creators and thinkers who are charting the way forward in a tech-saturated society. Tech, community, video games, and whatever else is next.

Sep 2017 - Present

Founder And Host

Gel Conference

A conference about good experience in all its forms (Gel stands for "good experience live"), Gel is known for running speakers before any other major event: Marissa Mayer, Jimmy Wales, Ze Frank, Sal Khan, and many others gave early or first-time talks at Gel before moving on to other events. Gel has run ten annual events in New York City, plus two spinoff.

May 2003 - May 2016

Author

Customers Included (2Nd Edition)

I researched and wrote this definitive guide to including customers in strategy and product management. As the distillation of my over 18 years running Creative Good - my customer experience consulting and services firm - this book describes what to do, and why, in order to include customers in strategic decisions and design processes.

2015 - 2015

Instructor, Mfa Interaction Design

New York, NY, US

Taught the User Research class for first-year students in the SVA's MFA Interaction Design program. Workshops and exercises included a comparison of available methods, listening labs, a research facility tour, guest speakers such as Tom Lee (Founder and CEO, One Medical), and a final project of each student's choosing.

Sep 2012 - Dec 2012

Director Of Product Development

Yoyodyne Entertainment
Jun 1995 - Dec 1996
2 education records

Mark Hurst education

Sm, Computer Science

Massachusetts Institute Of Technology

Sb, Computer Science

Massachusetts Institute Of Technology
FAQ

Frequently asked questions about Mark Hurst

Quick answers generated from the profile data available on this page.

What company does Mark Hurst work for?

Mark Hurst works for Creative Good.

What is Mark Hurst's role at Creative Good?

Mark Hurst is listed as Founder of Creative Good, host of Techtonic, creator of Good Reports, author of "Customers Included," creator of Good Todo. Read my newsletter at creativegood.com. at Creative Good.

What is Mark Hurst's email address?

AeroLeads has found 3 work email signals at @creativegood.com for Mark Hurst at Creative Good.

What is Mark Hurst's phone number?

AeroLeads has found 5 phone signal(s) with area code 212, 646 for Mark Hurst at Creative Good.

Where is Mark Hurst based?

Mark Hurst is based in New York, New York, United States while working with Creative Good.

What companies has Mark Hurst worked for?

Mark Hurst has worked for Creative Good, Good Reports, Wfmu, Gel Conference, and Customers Included (2Nd Edition).

How can I contact Mark Hurst?

You can use AeroLeads to view verified contact signals for Mark Hurst at Creative Good, including work email, phone, and LinkedIn data when available.

What schools did Mark Hurst attend?

Mark Hurst holds Sm, Computer Science from Massachusetts Institute Of Technology.

What skills is Mark Hurst known for?

Mark Hurst is listed with skills including User Experience, Experience Design, E Commerce, Usability, Strategy, Usability Testing, Digital Strategy, and User Interface Design.

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