Marki Zander Email & Phone Number

Greenville, South Carolina, United States

Clients: Rightsourcing, Inc., Atrium Health, Froedtert Health, Universal Health Services, Pikeville Medical Center, Roper St. Francis Healthcare, Cone Health.• Managed the above-mentioned hospital client accounts, staffing healthcare clinicians on temporary travel assignments in high-need medical facilities nationwide.• Pre-screened candidates and collaborated extensively with the agency’s recruiting department to direct candidates to urgent staffing needs.• Pushed for job offers for our candidates, coordinating with hiring teams to conduct interviews and negotiate travel contracts. Regularly hit or exceeded weekly sales goals based on the number of contracts signed weekly.• Oversaw the agency’s internal compliance process for each contracted clinician to guarantee on-time contract starts. Worked successfully within the protocols of The Joint Commission's compliance standards to ensure all workers remained compliant while on contract.• Managed timekeeping training, record-keeping, and troubleshooting for our contracted clinicians to facilitate timely billing payment to the agency.

• Prescreened candidates on behalf of Client Managers, submitting vetted clinicians to open job postings.• Updated Recruiters on the status of their submitted candidates, redirecting them to other jobs as needed.• Communicated with vendor partners, following up on submittals and representing the agency’s interests while identifying the needs of our partner facilities.• Collaborated with Client Managers on operational processes, working to standardize their accounts, convert offers, and make more information available to Recruiters.• Worked with a national team to establish processes and best practices for the new Account Manager role.• Effectively covered Client Managers’ desks while they were out of office.

Charlotte, North Carolina, United States

• Managed the agency’s submission process for staffing major healthcare systems’ needs in all areas nationwide during the COVID-19 Pandemic.• Processed 500+ weekly work orders using the company’s internal CRM, Salesforce, while regularly auditing pre-existing work orders to reflect rapid market changes.• Created cases for pay discrepancies, bill rate fluctuations, and many other operational changes that affected both clinicians and the agency while working with a bicoastal team to standardize workflow and efficiencies.

Charlotte, North Carolina, United States

• Managed a new branch office, performing administrative tasks, leading international internal communication initiatives, creating organizational processes, and assisting local executives.• Executed full-scale corporate events from scouting locations and planning to on-site coordinating on the day. This included off-site meetings, on-site activities, branch openings, and company-wide parties.• Wrote content, proofread, and designed graphics as part of the company’s internal communications team to relay upcoming events, spotlight cultural initiatives, and inform staff of important policy updates.• Handled low-level accounting by tracking and paying invoices, collecting year-end W-9s, writing vendor checks, and converting accounts to ACH and Net 30 terms.

Charlotte, North Carolina

• Managed the firm’s marketing by creating and coordinating social media campaigns, writing for, editing, and curating the company blog, and drafting, editing, and circulating bi-weekly newsletters.• Organized firm-wide special events, coordinating with diverse schedules.• Facilitated a high volume of executive-level conference calls and managed the CEO’s inbox and schedule. • Implemented an automatic calendar program, Acuity Scheduling, that generated additional revenue for the firm. • Spearheaded the team responsible for implementing a CRM system, HubSpot, into the company’s processes, which resulted in a direct increase in productivity across every department.

Charlotte, North Carolina

• Responded to a high volume of incoming calls, client emails, and in-person inquiries; provided information and referrals, and treated each person with warmth and respect.• Ordered and maintained an inventory of all office supplies for the organization.• Researched software and equipment to keep the firm on the cutting edge of available technology.

Clients: NBC, CBS, CNN, HLN, Texas Pete Hot Sauce, WeightWatchers, Sony, Tampax, Peloton, PSE&G, Amazon Studios, Discovery Channel.• Managed the production department of commercials, short films, television episodes, and feature length films.• Scheduled domestic travel; booked flights, ground transportation, and hotel accommodations for talent and crew.• Organized upkeep of office equipment and rentals acting as point person for external vendors.• Conducted research to prepare briefing materials, agendas, and decks for executive-level meetings.• Hired, on-boarded, trained, and managed additional staff both in-office and on set.• Administered accounting processes; tracked budgets for producers, created essential purchase order and credit card logs, handled invoicing, and oversaw petty cash.

Greater New York City Area

• On-boarded and supervised 600+ crew members, creating unique work schedules for each.• Collaborated with all departments of the festival to evaluate and fulfill staffing needs. • Received feedback on the effectiveness of crew members to consider the desire to rehire in the future.

United States

• Repaired, cleaned, and maintained the upkeep of all costumes for the Ringling Bros. Circus’s show Circus Xtreme.• Inventoried all costume items, coordinated with the show’s laundry team, and scheduled and completed repairs in conjunction with the show’s schedule.• Supervised and organized performer dressing rooms, executing set up and break down at each tour stop.• Stored costumes for travel; ensured all items were properly prepared and handled to prevent damage.

Greensboro/Winston-Salem, North Carolina Area

• Created a concept, prepared a pitch presentation, and was awarded a budget for a commercial promotion.• Organized the hiring, onboarding, and training of all personnel needed for the project.• Managed payroll, acquired, and reconciled petty cash funds.• Sought out and discovered locations for filming.• Created and executed a production schedule for the duration of the shoot including pre and post production.

Greater New York City Area

• Acted as an executive assistant to executive producers, production staff, and head writer.• Served as liaison between the control room and backstage office, managing the circulation of urgent communications during live tapings of episodes. • Coordinated the circulation of daily scripts and production schedules to all essential staff.• Ensured talent contracts and necessary paperwork were completed and available to the production team.