Markia Griffin Email & Phone Number

United Protective Services, Dallas, TX• Ensure the safety of clients’ premises by monitoring entry and exit points, Activelymonitor and manage surveillance cameras to detect suspicious activities or securitybreaches.• Professional concierge services at the front desk, including directing visitors,offering assistance, handling tenant deliveries, and managing personal business fortenants.• Welcome and greet all visitors with a blend of professionalism and hospitality, ensuring apositive experience.• Capable of self-managing and working independently in a fast-paced, constantlyBabysitter/ Nanny• Oversee and manage the child’s daily routines, including meal times, naps, and activities,ensuring consistency and structure.• Maintain a safe and nurturing environment, prioritizing the health and safety of the childat all times.• Knowledge of infant behavior, nutritional requirements, and developmental milestones.• Exceptional patience and a calm demeanor, ensuring a positive environment.Guest Service Advisor• Input customer information and maintained accurate records, supporting smoothbusiness operations.• Assisted guests in selecting products that meet their needs, offering detailed informationand recommendations.• Communication & Reporting: Sent and responded to emails, and prepared businessreports, ensuring clear communication and effective administrative support.Caregiver• Monitored and promptly reported any changes in client behavior or health concerns torelevant parties.• Worked with insurance companies to obtain authorization for medical services andsupplies, ensuring coverage and compliance.• Managed resident charts, medication orders, and inventories with accuracy and attentionto detail.AppleCare Technical Support Advisor• Answered and responded to inquiries about Apple products, providing accurateinformation and support.• Delivered expert troubleshooting and technical support to customers via phone, email,and chat, addressing and resolving issues promptly.• Managed for both hardware and software aspects of Apple products, ensuring optimal functionality.School Supervision Assistant• Supervised children aged 4 to 11 years, ensuring their safety and well-being throughoutschool hours and activities.• Actively interacted with children, parents, and staff to support a positive andcommunicative environment.Courtesy Clerk• Greeted and assisted over 100 customers daily, responding to inquiries, helping themlocate products, and providing support as needed.

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  Concierge

  United Protective Services

  Aug 2023 - Present

  Ensure the safety of clients’ premises by monitoring entry and exit points, Activelymonitor and manage surveillance cameras to detect suspicious activities or securitybreaches.Diligently observe surroundings and accurately report any incidents or security concernsto the appropriate personnel.Provide professional concierge services at the front desk, including directing visitors,offering assistance, handling tenant deliveries, and managing personal business fortenants.Welcome and greet all visitors with a blend of professionalism and hospitality, ensuring apositive experience.Capable of self-managing and working independently in a fast-paced, constantly

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  Berkeley City College

  Sophomore