Markilra Parker Email & Phone Number

Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.Cash handling, sending money domestic and International transaction including bills payment and or updating customer filesProcess payroll checks Maintained hard copy backups of all sensitive informationGuided customers through.

Assisted in escalated customer problems via phone, email, and in person Coached, motivated & counseled staff on performance including administrating disciplinary action when necessary.Participated in project meetingPrepares work schedules and assigns duties to department personnel to ensure efficient operations of the departmentEnsures that operational.

Teacher assistant for Anatomy & physiology 1Ensured detailed project plans were created and utilized to manage milestones, resources and dependencies. Calibrated instruments as well as the initial setup prior to the lab for experiments. Provide support and oversight in the classroom alongside primary teacher to help ensure safety and quality experiments.

Serve as first point of contact for over 200 customers per shift Anticipate customer needs providing excellent customer service adhering to company standards.Educated customers on promotions and special offers to secure enrollments in customer loyalty programEscalated customer concerns, issues and requirements to supervisors for immediate.

Bachelor Of Science - Bs, Biology, General

Associate’S Degree, Biology/Biological Sciences, General