Mark Iniguez Email & Phone Number

Milpitas, California, Us

Responsible for purchasing, product design, assortment, manufacturing and innovation, and Business to Business execution.

Milpitas, California, Us

Responsible for warehousing, last mile delivery, and purchasing. Established 10,000 square foot warehouse in Chicago home market, then expanded ongoing operations to 7 additional cities including Seattle, Washington DC, and Dallas.

• Delivered client engagements including Search Analytics (top 5 global bank), Regulatory Discovery (big 4 accounting firm), and Customer Satisfaction Modeling (leading domestic mortgage servicer). Responsible for assessing client needs and data landscape, drafting engagement documents (e.g. SOW and BRD), solution design and integration with product roadmap, subject matter expertise, semantic representations/constructs, quality assurance testing, and project and account management.• Managed key partnership with leading fintech/core banking provider including defining and delivering go-to-market strategy and developing joint solutions leveraging respective product capabilities, functional expertise, and technical excellence.• Accountable for solutions function including prioritizing gaps, documenting product feature requests, evaluating opportunity fit to product, and custom solutioning to address client needs• Administered presales function including creation of collateral and pitchbooks, conducting business development meetings, and delivering live or prerecorded product demonstrations.

Responsible for client consulting and US solutions deployment including client management, requirements gathering, and project management.

Madrid, Madrid, Es

• Analyzed Cost-Benefits of transforming client bank-wide lending transformation including material changes to People, Processes, and Technology.• Managed project and team including on premise and offshore resources to develop and deploy Data Warehouse and Analytics layers integrating 30 disparate systems enabling the generation of company-wide automated reporting and on-demand analytics leveraging semantic technology and natural language processing.• Advised on development of bank analytics and reporting platform as Bank subject matter expert.

Boston, Ma, Us

• Defined 3-year strategic plans focusing on sales and service strategies, people management, and physical distribution. Established and led Project Management Office and drove execution accelerating the transformation from a reactive community bank to a sales oriented commercial bank. Achieved performance improvement targets of a 20% lift in sales productivity concurrent with 10% growth in sales personnel and a 30% reduction in expenses.• Delivered business unit transformation through:• Implementation of multichannel strategy including the mobile banking onboarding campaign resulting in mobile transactions rising to 80% of competitor levels within 12 months, developed the multichannel strategy map for 300 customer interaction types, and coordination of executive cross-channel strategy sessions.• Deepening of segmentation including the launch of mass affluent and reengineering of the small business sales models which resulted in investment sales and business loan bookings improving by 500% and 115% YOY respectively. • Development of resource capacity planning model creating staffing configuration archetypes and reallocating sales and teller staff based on key criteria including customer flow, competitor hours, transaction types.• Deployment of the Universal Banker role to efficiently address branch sales and service goals and initiated the conversion of 4,000 banker and teller FTE to this new role.

Boston, Ma, Us

(see Director of Strategy & Internal Consulting above)

San Francisco, California, Us

• Built financial models leveraging multidimensional databases to integrate financial budgeting/forecasting, financial and sales reporting, goal setting, and resource allocation seamlessly for 300 branches reducing planning cycle duration by 17% while incorporating economic forecasts, corporate targets, product models, opportunity metrics, and key performance indicators.• Advised finance and sales leaders on optimizing profitability by focusing on revenue opportunities including affluent client strategy, net interest margin, fee management, and discretionary expense control. Execution of regional CFO role ensured financial targets were accomplished or exceeded each year.

San Francisco, California, Us

• Analyzed and prepared business information and financial schedules related to budgeting, forecasting, and performance in the Mid-Atlantic Business Banking and Commercial Banking groups. Leveraged these in quarterly business reviews.• Constructed complex dynamic model for restructuring regional wholesale banking groups. Incorporated a detailed analysis of personnel and non-personnel expenses, attrition scenarios, and performance metrics to quantify expense save targets.• Examined macro level loan net interest margin trends of wholesale portfolio based on cost of funds pricing variables/relationships, yield, and expected loss at obligor/instrument level. Created comprehensive tool kits and trained/consulted with wholesale directors to improve quality/pricing of loan portfolio.

Radnor, Pa, Us

• Negotiated annuity transfer pricing with actuaries. Built models to analyze impact of commissions, access fees, product share class, and client lifecycle. Resulted in $9.5 million savings and compliance enhancements.• Produced consolidated financial packages and executed monthly close process and budgeting activities for the annuities business line with annual sales of $14 billion. Conducted analyses of profitability, financial, and business trends, and consulted with wholesale distribution executives to augment revenue and profit by 4% and 2% respectively.

Philadelphia, Pennsylvania, Us

• Enhanced speed of Cashiering function by 15% while maintaining accuracy by reengineering process flow and improving data consistency.• Modeled impact of pricing variables on revenues and expenses to forecast profitability of clearing house offerings from multiple firms and created framework/tool that was used by broker dealer to negotiate the go forward agreement.• Delineated equity-indexed annuity proposal to address training, product due diligence, suitability and supervision across Lincoln Financial Advisors and Jefferson Pilot Securities to address shifts in NASD regulatory compliance policy.

Radnor, Pa, Us

• Delivered competitive analysis of 30 firms in the asset management and retirement income market. Resulted in recommendations to increase mindshare and market share by launching Retirement Income Security Ventures, an internal innovation think tank and changes to the marketing of products and services. • Analyzed nine merger and acquisition targets applying strategic analysis and valuation methodologies to assess accretive/dilutive ROE impact of product mix, workforce efficiency opportunities, and potential integration risks. Research was presented to leaders of insurance division and used in negotiations with target firms.• Coordinated the Forum for Growth, a quarterly enterprise wide ideation exercise for the prioritization and execution of short duration high ROI projects based on probable scenarios. Led key product/strategic initiatives launched in forum.

Radnor, Pa, Us

• Designed, executed, and automated a balanced scorecard that aligned department performance with business goals.• Managed the Bank Fixed Annuities call center on interim basis including integration and evaluation of new employees.

New York, New York, Us

Provided marketing support, sales reporting, and economic updates to investment wholesalers and institutional sales teams.

San Diego, California, Us

Built complex financial models to value commercial real estate including income capitalization, sales comparison, and replacement cost approaches. Prepared and submitted electronic and paper loan packages to institutional lenders. Successfully secured financing for all clients.

Created and executed concept for 5 niche fast food restaurants and catering operations. Revenues grew to 7 times total financial investment during the final twelve months of operations.

Post Baccalaureate Certificate, Finance And Accounting

Ba, Psychology, Minor In Business Institutions