Mark James Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Operations Management of electricity Transmission and Distribution based field workforce (140+), undertaking operations and maintenance and capital works projects across VictoriaIncludes:> Leadership of indirect staff of 140+, direct report staff of 5> Manage industrial negotiations across a number of industrial instruments > Accountability for delivery of operations and maintenance programs and selected capital network augmentation and renewal projects> Key role in Emergency Management during incidents as it relates to Transmission station and line activities

Melbourne, Vic, Au

Operations Management of electricity Distribution based field workforce (350+) , undertaking operations and maintenance, emergency response, construction, projects, compliance and new connections.

Melbourne, Vic, Au

Operations Management of electricity Transmission and Distribution station based field workforce (100+) , undertaking operations and maintenance, emergency response and minor capital works projects.

Melbourne, Vic, Au

Field response, short term maintenance and service and metering accountability for electricity distribution operations across a customer base of 320,000+ customers.Includes:> Leadership of indirect staff of 50+, direct report staff of 7> Accountability for fault management, short term reactive maintenance, new connections, service and metering across Jemena electricity network customers including minor delivery of customer augmentation and connection words, public lighting management and NoGoZone and safety compliance activities.

Melbourne, Vic, Au

Operations & Maintenance Management of electricity distribution operations and maintenance field workforce, including the contract management of service provider contracts across a customer base of 320,000+ customers.Includes:> Leadership of indirect staff of 170+, direct report staff of 5> Accountability for delivery of a range of programs such as preventative and corrective operations and maintenance, customer augmentation and connection, and selected network augmentation and renewal projects, public lighting and NoGoZone activities> Key role in Emergency Management during incidents as it relates to field activities including resource provision, oversight of local Incident and Emergency response teams and emergency services liaison

Melbourne, Vic, Au

Field response and short term maintenance accountability for electricity distribution operations across a customer base of 320,000+ customers.Includes:> Leadership of indirect staff of 50+, direct report staff of 3> Accountability for fault management, short term reactive maintenance across Jemena electricity network customers including minor delivery of customer augmentation and connection words, public lighting management and NoGoZone activities safety compliance activities.

Southbank, Vic, Au

Management of a range of pre and post transition activities in the lead up to and following successful implementation of organisation wide SAP ERP/EAM program.Includes management of:> Major Service Provider SAP deployment, training and transition to SAP and processes > Deployment of Field Force mobility program for key Service Provider> Establishment and program management key Exit Criteria for ERP involving key stakeholder engagement> Management of key post SAP implementation targeted activity aimed to reduce company WIP and embed sustainable process change > Led a range of Change activities around knowledge uplift for key users of Mobility and SAP PM

Southbank, Vic, Au

Key lead and business interface relating to enterprise wide Field Force mobility implementation as part of a wider Transformational ERP implementation.Includes:> Establishment and stakeholder endorsement of scope of mobility solution> Determination of targeted user groups in both size and work activity> Formal sign off for key design artifacts such as functional and configuration specifications> Determination of initial deployment program and methodology

Southbank, Vic, Au

Transformation Manager tasked with identified and delivering various projects as part of the organisation's pre ERP/EAM SAP transformational journey.Includes:> Formulation and development of revised Field Force Organisational Design delivery model blending elements of conventional functional streams with regional structure> Establishment of 'Capability & Enablement' model for Field Delivery business including the development of a range of initiatives and business owners, aimed at gaining ownership and greater engagement during lead up to ERP/EAM program phase > Management of various tactical projects including establishment of customer billing approach for Solar Panel installation and revision to Vegetation Contracting methodlogy

Southbank, Vic, Au

Management of the 24/7/365 Network Control Centre for the Transmission, Distribution Electricity and Gas networks, including Fault Call Centre functions of SP AusNet.Includes:> Leadership of indirect staff of 90+, direct report staff of 6> Emergency Management and formal participation in company and industry gazetted Emergency exercises > Review and high level oversight of the network access processes to ensure safe and orderly access to facilitate field maintenance> Lead role in investigation of all network, security, operational, human error and safety incidents as they relate to network control activities> Key interface to other jurisdiction network providers, state based network providers (Generators and Distributors) and AEMO

Southbank, Vic, Au

Operations Management of electricity Transmission and Distribution operations and maintenance, and customer service field workforce, including the management of two major outsourced service provider contracts, across 15 geographically dispersed regionally based depots.Includes:> Leadership of indirect staff of 550+, direct report staff of 5> Accountability for delivery of a range of programs such as preventative and corrective operations and maintenance, customer augmentation and connection, and selected network augmentation and renewal projects> Key role in Emergency Management during incidents as it relates to field activities including resource provision, oversight of local Incident and Emergency response teams and emergency services liaison

Southbank, Vic, Au

Operations Management of electricity Transmission and Distribution station based field workforce, undertaking operations and maintenance and minor capital works projects, including management of outsourced provider contractIncludes:> Leadership of indirect staff of 200+, direct report staff of 5> Envisaged, established and led project to combine Transmission and Distribution Stations field force work teams to common depots, under a harmonised salary and remuneration structure> Managed industrial disputes including representing SP AusNet at FWA for various matters> Developed a revised contract model for outsourced Transmission field operations and maintenance activities and managed tendering, board and Executive endorsement and successful demobilisation and transition to new provider with minimal disruption > Accountability for delivery of operations and maintenance programs and selected capital network augmentation and renewal projects> Key role in Emergency Management during incidents as it relates to sub station activites

Southbank, Vic, Au

Key business SME/business representative during scoping phase for EAM/ERP road mapping project. Project brief was to capture business and system requirements across three energy networks businesses to develop a future state integrated ERP type platform.

Commercial accounts manager for SPI PowerNet's largest customer. Involved in the relationship management and facilitation of major supply connection contract agreements between the two businesses.

Commercial accounts manager for SPI PowerNet's major connection customers including all electricity distribution customers, generation customers and major direct connected customers. Involved in the relationship management and facilitation of major supply connection contract agreements between the businesses. Also involved in the operational relationship management between customers and internal operational field teams.

Local line management of field team associated with operations and maintenance and minor capital projects works on the electricity transmission network in metropolitan Melbourne. Staff of 60+

Co-ordination, management and identification of a number of process improvement initiatives across the business. Including formalised reporting of statutory information pertaining to network availability statistics to government agencies. Formal investigation and reporting internally and to major customers of major network system incidents.

Masters, Mba

Certificate Iv In Training & Assessment Tae40110

Certificate (Associate Diploma) Of Technology, Electrical Power