Mark Parsons Fcilt Email & Phone Number

Marlow, Gb

Reading, England, United Kingdom

Leading the Customer facing Tower organisation through Sales, Marketing, Operations and Customer Service functions.Focused on ensuring our own business and partners are driving excellent Customer Experience on every shipment and enabling our customers to enhance patients lives with timely and in-temperature supply of vaccines, pharmaceuticals and gene/biotech products, from Clinical trials to mass-market supply. And through this achieving growth in the Tower business - financially and in our customer portfolio

Reading, England, United Kingdom

Supporting the strategic growth of the business at an exciting time in its development - especially in enabling the dissemination of Covid-19 vaccines, and increasing need for assurance in temperature controlled supply chains of all types.

Marlow, United Kingdom

Working within the Supply Chains of Tech Start-Ups, Retailers, Manufacturers and with 3rd Party Logistics Providers, the business focus is a) Business Strategy Development - to drive growth, change and new customer propositionsb) Commercial Transformation - from new service dev't, sales/CRM metrics & sales training, to creating new business models thru new technologyc) Outsourcing Support - focused in logistics primarily, supporting both Buyers and Suppliers in bid development, management and contracting

Chelsea, London

Xelba provides clients with an IoT platform, O/S, data visualisation / management and sector appropriate hardware to enable clients to integrate their device portfolio and digitise their compliance, alerts, asset management, maintenance etc. needs, with a key difference - interoperability is our key focus. 1) Personally charged with driving global growth througha) Direct Customer Sales and Client Development b) Development of re-selling & trading partnershipsc) Development & expansion of the Xelba platform Marketplace d) Development & expansion of the Xelba Developer Community. 2) Leadership of team of regional Sales, Product & Technical Sales Consultants, Customer Success Managers & global Marketing professionals, seeking to create great customer experiences and offering clients superior market insights

Daventry

DHL Supply Chain UK Board member; Leadership of the Commercial development teams (Sales, Account Development, Marketing and Solutions Design (c.200 people)) on a multi sector business for the UK & Ireland. Leading the UK Business Strategy development to drive growth and improve operational and back office efficiency. DHL UK CSR lead as well as being a Trustee of the DHL Foundation Charity. Chair of the DHL Collaboration Board (CEO-level) and lead for enterprise wide sales and marketing collaboration in the UK. UK&I lead on Global Customer Council, and drove the development of our CX program, Customer4Life.

Daventry, Uk

Extension of previous role to develop multi-country exposure, driving significant additional growth in Nordics region through transfer of skills and knowledge.

Daventry, Uk

Reporting to the CEO, lead Business Development, Marketing & Communications and Solutions Design across the business. Lead all major projects (c.£1bn+ t/o), particularly within the Public Sector, but also involving significant supply chain re-engineering or capital expenditure. Built a small intelligence team which supported Growth strategy within each sector, out of which I created and kead Product Development and Innovation teams. Longest serving member of Tradeteam Board (to 2016) - JV DHL/Molson Coors. Lead the strategic review in 2011, and designed and implemented the new organisational structure that across the UK & Ireland - leading to an extended role covering the Nordics

London & Nottingham

Covers 2 roles;Account Development Director for our business with M&S, covering all areas of our relationship outside finance and operations (commercial, contracts, sales, retention, capital expenditure, projects, promotional logistics etc.). Business trebled in scale and t/o over the period 04-07Development Director for newly created Retail & Consumer Business unit, following a restructure in 2007, reporting to the MD, focused on creating a cohesive Business Development and Solutions Design team and customer / solutions experience from a previously decentralised contract logistics business. Also set up Marketing as business function, and coordinating / leading communications both internally and externally. Set up Sales Collaboration Board post DHL purchase of Exel, focused on leveraging the wider business scale and customer portfolio

London & Sydney

Employed as Global Procurement & Supply Chain re-engineering SME, particularly focused on supporting implementation of Factory Gate Pricing, and as globalisation of supply chains rapidly expanded, the use of logistics as a key component of the contractual negotiation (through in-country consolidation, DC Bypass, or an integrated approach to the use of Road/Sea/Air to achieve continuity of service). Worked in Australia and across Europe over the time. Additionally developed the Accenture 4PL (trademark) into a Managed Supply Chain model.

London & Los Angeles

Lead the Logistics and Packaging Procurement function globally, with a team of 6 covering c.40 countries. Responsible for not only negotiating corporate contracts globally, but responsible for ensuring that these contracts were implemented successfully across c.1500 locations. Expenditure under review of c.$250m, and generated $60m implemented savings over 3 years, with a contractual compliance rate consistently above 85%.

Ba Hons, International Relations, 2:1

Education record