Mark Russell Email & Phone Number

Perth, Wa, Au

After 25 years in senior corporate roles without a break, I am taking some well deserved time off over summer to rest and recuperate, ready for the next challenge in 2025.Will be available for any short term consulting opportunities early in the new year, so please let me know if you think I could help your business/teams in any capacity.

Melbourne, Vic, Au

November 2024 - left role and company following Experian’s acquisition of illion.______________________________________________________________________________________Newly created executive role leading illion's sales, solutions, enablement and client strategy teams across Australia, New Zealand, UK and the US. Team of 100Reporting to the CEO.Restructured the team in the first month to align to the corporate and sales strategy, leading to almost zero voluntary attrition as well as achieving above market revenue and EBIT growth in FY24

Melbourne, Vic, Au

Newly created role leading a team of industry experts to work alongside sales and our clients to maximise the use and value of our marketing and technology solutions suite.Markets covered: Australia, New Zealand, UK, North AmericaSolutions include:Data - consumer, commercial, spend, integrationMarketplaces - creditsimple.com.auTechnology - collections and customer contact software/integrationReceivables - 1st and 3rd party

Melbourne, Vic, Au

Leading strategy and sales execution for illion across the insurance and professional services verticals.

Melbourne, Vic, Au

Leading illion's strategy and sales execution across multiple industry segments.

Melbourne, Vic, Au

Leading D&B's strategy and sales execution across multiple industry segments.

Melbourne, Vic, Au

New role, heading up sales and operations teams to serve customers across their business, supporting their strategies and business processes in sales and marketing, origination, decisioning, credit risk management and collections. - Team of 40- Full P&L responsibility- Grew revenue by 14% with corresponding increase in EBIT- Won Global Sales Excellence award Seconded back into previous role (Director of Sales and Marketing Solutions) from August 2015 to June 2016 and led team to the division's best year on record, growing revenue by 21.5% and EBIT by $1.5m

Melbourne, Vic, Au

- Team of 30- Full P&L ownership of D&B's S&MS business, covering sales, operations and data teams- Reporting to the President of D&B Australia / New Zealand- Grew sales in marketing business by 17% and revenue by 11% in first year, with EBIT growing by over $1m- Developed strong sales management team to support team of high performing Key Account Managers, Senior Business Development Managers and Business Development Managers- Increased net promoter score by 25% on previous year- Restructured product line resulting in a $400k profit swing due to increased revenue and right sized resources

Melbourne, Vic, Au

- Team of 14- Full P&L ownership for D&B’s Perth and Adelaide businesses- Exceeded revenue and EBIT targets across all states and all divisions by over 115%- Increased Net Promoter Score year on year- Increased revenue from key clients by up to 300% - Increased new business revenue by over 200% - Led, coached and mentored Consumer Account Manager of the Year 2011 and Commercial Account Manager of the Year 2010- Reduced bad debt to 0.13% of revenue- Project Manager for D&B’s Sales Development Program launched in 2011

Melbourne, Vic, Au

- Team of 12- Full P&L ownership for D&B’s Perth business- Managing diverse team covering sales, client operations and support- Exceeded revenue and EBIT targets across both divisions by over 110%- Increased Net Promoter Score year on year- Led, coached and mentored Sales Consultant of the Year 2009- Introduced client engagement strategies leading to closer relationships and increased revenue- Reduced bad debt to 0.5% of revenue

Stockport, Greater Manchester, Gb

- Leadership of a team of Business Development Managers- Completed two year sales leadership programme- Over-achieved annual budget in all years from 101% to 126%- Signed and developed a major account to a contract value in excess of £18 million- Business development of new clients including seven companies with contract values between £1-3.5 million and delivered a 16-40% return on shareholders’ funds- Developed 26 key accounts with no attrition in three years. Six of these had contract values in excess of £3 million- Project Manager on two six sigma customer focussed projects on behalf of the Corporate division – customer management blueprint and sales process - both achieving increases in customer renewal rates and satisfaction- Developed a best practice customer focused sales approach for the Regional division and supported field based colleagues with coaching, mentoring and development

Leadership Programme

Business And Finance

Gcse'S