Senior Business Analyst
Current• Spearhead the design, configuration, and implementation of environmental health and safety systems that allow the automation of all of the safety, environmental, insurance, risk, and financial data. • Achieved Ranger status in Salesforce Trailhead in 2022. Earned the Flow Administration Superbadge, Flow Optimization Superbadge, User Access Fundamentals Superbadge, and Business Administration Specialist.• Designed and implemented a solution to eliminate an annual license cost of $15K by employing Salesforce flow and Conga. • Created objects and fields in Riskonnect to support users in insurance renewal, and eliminated the yearly renewal software costs, resulting in savings of $50K.• Partnered with the developer to integrate Riskonnect and Insurance Carrier for auto incidents, increasing the accuracy of reporting the data. • Designed an environmental health & safety system utilized by 3 business units and 3K users to record incidents and maintain compliance. • Supported vital business functions by customizing Salesforce scopes, such as users, roles, profiles, groups, accounts, contacts, record types, custom objects, pick lists, and page layouts. • Deliver technical support to 3K+ Salesforce users worldwide and function as one of the primary points of contact for end-user support.