Mark Cote Email & Phone Number

Warwick, Rhode Island, United States

A value home goods chain with 83 stores and a 750,000ft2 distribution center. Hired to lead the startup of all imports, distribution, and transportation infrastructure as the organization transitioned to a privately held entity. Implemented change management to enhance managerial ownership of team engagement by setting clear expectations, providing leadership coaching, and driving a culture of ongoing learning and empowerment.Increased organizational effectiveness by implementing a competitive workforce design that promotes teamwork, cross-training, payroll savings, succession planning, and enhanced upward mobility.Enhanced organizational literacy and forecasting capabilities by deploying inbound/outbound dashboards representing key DC performance metrics, ensuring effective communication between departments.Deployed an FEU forecasting tool, allowing for enhanced import volume planning and highlighted allocation issues per origin port.

Woonsocket, Ri

A rapidly growing public startup providing innovative propriety non-GMO health & wellness products. Onboarded to lead supply chain and procurement, later supporting the successful acquisition of Abacus Health.Improved workforce management efficiency by deploying a demand forecast process on the clinic product line.Identified a qualified third-party logistics vendor that aligned with company objectives to support warehousing and fulfillment services, then oversaw the rapid transition of order fulfillment processes to vendors.Ensured product quality while minimizing costs and lead time by implementing effective sourcing strategies.Lead the development, design, and business proposal of new products, packaging, and merchandising displays. Most notably, the launch of Gronkowski branded OTC corrugated display.

A nationally recognized wholesale design company specializing in customized greeting cards for retailers. Hired by ownership to drive efficiency and operational excellence in the supply chain & fulfillment space.Reduced greeting card envelope expense by $126k in 2011 through renegotiations with envelope manufacturers.Drove operational efficiency by redesigning the packaging & shipping procedures through the mechanization of once-manual procedures (centrally located motorized belt, 8-packing stations, and two shipping stations), dramatically increasing throughput capacity and order fulfillment times.Designed and implemented a reusable crash-bottom carton system within the finished product JIT program (greeting cards) which improved efficiencies for both Viabella and the print vendor.Brought seasonal prepack hand assembly processes “in-house” which saved $125k in vendor payables while only marginally increasing in-house labor costs.Created a finished-product reprint cycle process that maintained in-stock levels at 98% and eliminated overruns.