Mark Nolan's Location
Ireland, Ireland
Mark Nolan's Contact Details
Mark Nolan work email
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Mark Nolan personal email
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About Mark Nolan
Generalist CTO combining excellent commercial awareness with product management and a technical development background. Domain expertise in software-as-a-service, financial services, e-commerce, enterprise software, travel retail, social care and predictive analytics.
Mark Nolan Work Experience Details
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Chief Technology OfficerPacsana Sep 2020 - PresentBoston, Massachusetts, Us- Direct cloud software, hardware and firmware development teams- Helped secure €2M investment including Enterprise Ireland HPSU- Added unique features for activity, fitness, fall detection and gait speed- Enabled third party integration using a REST API and webhook events- Reduced deployment time to 15 minutes to support scalability- Established and manage EU/US support function- Achieved FCC, CE, UL, HIPAA (medical) and ISO27001 (security) standards compliance- Scaled solution through manufacturing, OEM partner selection, hard plastic molds and cloud architecture updates- Put Atlassian, Hubspot, Aircall, Zoho Desk, Splashtop and Apollo business support tools in place -
FounderDinner@7 Apr 2020 - Sep 2020Founder of Dinner@7 which enabled people living alone to join a community for their evening meal using Zoom.- Hands-on development including social user registration, payment processing, e-commerce, video content creation, GDPR compliance, SEO and digital marketing- Management of remote development teams hired through Upwork -
Project Manager / Scrum Master / Product OwnerSoldo Nov 2019 - Apr 2020London, England, GbAn Italian Fintech scale-up with a debit card solution for managing business/travel expenses. Heavily impacted by Covid travel restrictions.- Scrum Master for offshore business process dev team, leveraging Appian, a 'low-code' tool- Product Owner working with stakeholders to define the roapmap and user stories for each sprint ensuring compliance with Ireland's e-money license regulations- IT Project Manager, through go-live, for the migration of EU customers from Soldo's UK entity -
Scrum MasterAib Dec 2018 - Oct 2019Molesworth Street , Dublin 2, Ie- Scrum Master for mixed team of Java microservices and mainframe developers- Represent projects as Project Manager to the wider organisation- Managed EU compliance project to provide annual fees statements to retail customers- Agile Coach to the support team, introducing Kanban, JIRA, daily stand ups, metrics and retrospectives for continuous improvement -
Project Manager / Scrum MasterAer Lingus Mar 2018 - Nov 2018Dublin, Ie- Managed website improvements to enhance usability and increase e-commerce conversion rates- Piloted agile process introduction, aligning with the existing organisation structure and processes- Managed change through the full software stack from user interface through internal/third party web services, B2B partner API, Enterprise Service Bus and legacy mainframe software layers- Scrum master for offshore development team- Coordinate joint releases with other projects- 5 on-time project deliveries -
It Project ManagerDaa Apr 2017 - Mar 2018Swords, Dublin, IeComplex, near-24/7 environment with a diverse set of users. Managed the procurement and deployment of software solutions and IT infrastructure.- Update passenger security systems ensuring that airlines and 800 affected staff were fully informed and trained as required by the airline regulator- Managed the procurement of a replacement asset care solution used by 400 maintenance staff, updating processes to comply with revised EU legislation- Deployed a geospatial solution enabling efficient error reporting and monitoring of assets using mobile devices while complying with GDPR data privacy- Liaised with vendors and IT staff to coordinate solution deployment ensuring that stakeholder considerations were fully understood and considered -
Project ManagerDatalex May 2016 - Apr 2017Dublin, Ie- Primary customer contact for airline digital commerce customisation projects- Management of offshore and near-shore development and test teams- Process change implementation for regional customer support using Kanban and JIRA Agile- Improved customer relations through improved dependency management and change control- Introduced consistent right-first-time deployment using SALT automation and improved go-live process- Signed up major customer to a second team based on performance improvements -
Project Manager - Vendor ManagementVodafone Jun 2015 - Mar 2016London, Gb- Ensured that vendor met business expectations and reported progress effectively- Evaluated commercial submissions and supported negotiations- Main point of contact to identify business requirements and source legacy data -
Scrum Master / Product OwnerEdesk Jul 2013 - Jun 2015Dublin, Dublin, Ie- Planned scrum activities for SaaS product development team- Solicited feedback from customers on product roadmap and feature details- Documented user stories and prioritised feature implementation -
Innovation Program ManagerTektronix Communications Dec 2011 - Jul 2013Westford, Ma, Us- Product management lead for Data Mart / Business Intelligence solutions- Drove sales through marketing support, product training and customer visits- Managed Predictive Analytics innovation programme with local university- Defined requirements for Customer Experience Management software- Negotiated attractive OEM deal with major software vendor -
Product ManagerAmdocs Changingworlds Mar 2008 - Dec 2011Chesterfield, Mo, Us- Defined and promoted two data analytics personalisation products - Supported sales by visiting customers and providing marketing collateral- Redefined an existing product to improve scalability and update the feature set - Negotiated two partnerships with component software suppliers -
Project ManagerAmdocs Changingworlds Mar 2006 - Mar 2008Sandyford, Dublin, Ie- Project management of two Big Data solutions for mobile- Influential in creating the project management processes used across the company - Played a significant sales-support role in many successful bids -
CofounderBetswitch Mar 2003 - Mar 2006- Designed and developed a complete software trading platform from concept- Algorithm research and software development using PHP, SQL, HTML and JavaScript- Performance enhancement through database optimisation and multithreading - Day-to-day management of a start-up business which had 1 other employee
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Programme ManagerS3 Group Jan 1998 - Mar 2003Dublin, IeResource management, sales support, project management.
Mark Nolan Skills
Product Management
Telecommunications
Software Project Management
Software Engineering
Cloud Computing
Start Ups
Mobile Applications
Mobile Devices
Product Marketing
Integration
Requirements Analysis
Project Management
Pre Sales
Saas
Mobile Technology
Agile Project Management
Agile Methodologies
Scrum
Program Management
Software Development
Wireless
Vas
C++
Sql
Php
Mobile Internet
Crm
Databases
Javascript
Management
Go To Market Strategy
System Architecture
Enterprise Software
Mobile Communications
Telco
Business Intelligence
Solution Architecture
Prince2
Project Delivery
Microsoft Project
Agile And Waterfall Methodologies
Mark Nolan Education Details
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AxelosPrince2 Practitioner -
Scrum.OrgProfessional Scrum Master
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Toastmasters InternationalPresentation Skills
Frequently Asked Questions about Mark Nolan
What company does Mark Nolan work for?
Mark Nolan works for Pacsana
What is Mark Nolan's role at the current company?
Mark Nolan's current role is PacSana CTO.
What is Mark Nolan's email address?
Mark Nolan's email address is ma****@****one.com
What schools did Mark Nolan attend?
Mark Nolan attended Axelos, Scrum.org, Toastmasters International.
What skills is Mark Nolan known for?
Mark Nolan has skills like Product Management, Telecommunications, Software Project Management, Software Engineering, Cloud Computing, Start Ups, Mobile Applications, Mobile Devices, Product Marketing, Integration, Requirements Analysis, Project Management.
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