Mark Edgar Email & Phone Number

Tinley Park, Illinois, Us

I am responsible for all aspects of Information Technology Infrastructure and Operations covering the following areas: Datacenter operations, network and telecommunications, internal Help Desk and desktop engineering, server and storage systems, information security, backup and recovery systems. I work closely with management across all departments within the organization, to ensure strategic alignment and support for company initiatives. Managing risk and ensuring maximum availability of mission critical business systems. Responsible for budget and identifying opportunities to reduce the cost of Panduit’s Global Infrastructure and Data Center Operations

Tinley Park, Illinois, Us

Responsible for Active Directory, MS Exchange, Linux, Unix, AIX, Storage(SAN) and VMware environment globally.

Tinley Park, Illinois, Us

• Responsible for the Unified Messaging environment globally. • Project Manager for Standardization for Messaging processes• Project Manager for Active Directory Refinement process• Research and design an on-premise web conferencing solution• Work closely with the Unified Communications team• Lead the consolidation of Exchange environment• Document creation for all support groups• Research / design Disaster Recover solutions for messaging systems

Tinley Park, Illinois, Us

• Maintain and support 24 /7 MS Exchange 2003 environment for 15 locations worldwide with over 5000 mailboxes.• Maintain and support 24 /7 MS Active Directory for over 40 Domain Controllers worldwide with over 6000 active accounts.• Responsible for setup, testing and advising on new technologies• Designed, implement and maintain MS SharePoint environment for internal and external customers with over 1000 active accounts.• Designed and implemented MS Office Communicator Server 2007 (OCS)• Help maintain and troubleshoot Cisco Unity (VOIP)• Design and Implement mass mailing system for Sales and Marketing utilizing Oracle and Linux.• Maintain and utilize VMware ESX for virtual servers• Level3 support for all IT related issues, Globally

Tinley Park, Illinois, Us

• Maintain and Support 24 /7 MS Exchange 5.5 environment for 15 locations worldwide with over 3500 mailboxes• Design and implement MS Exchange 2003 upgrade for 15 locations worldwide.• Design and implement MS office migration for 1800 users.• Setup and maintain 24 /7 Linux servers for messaging gateways

Tinley Park, Illinois, Us

• Exclusively supported a Manufacturing and Engineering division with over 250 people 24/7.• Supported all CAD systems (Unigraphics, Solidworks, AutoCAD) for over 50 Engineers.• Support all Desktops functions and issues for the entire division. • Created, Justified and maintained IT budget for entire division.• Reorganized Datacenter rewired racks and installed Rack mount servers for cost savings.• Upgraded the network infrastructure from hubs to switches for increased performance, security and manageability.• Met with Management regularly to give status of IT plans and suggestions.

Tinley Park, Illinois, Us

• Desktop/server support for Manufacturing and Engineering location with over 300 employees 24/7.• Help upgrade from NT4 domain to Windows 2000 AD. • Upgraded all Engineering systems to Unigraphics with zero downtime.• Develop a Y2K testing plan to ensure a smooth transition in the year 2000 for Engineering and manufacturing systems.• Created an Electronic inventory system that is still in use.

Tinley Park, Illinois, Us

• Inventory and setup PCs, Workstations and Servers.• Desktop Support for over 250 employees.