Manages mobility aircrew training operations, policy, and programs with the support of an exceptionally strong and highly-diverse team of total force military, civilian, and contractor professionals. Works closely with 6 USAF Major Commands and 11 mobility wings to build consensus and teaming across a wide array of training and operational issues affecting over 5,000 military aviators. Supervises day-to-day staff tasking to provide responsive subject matter expertise for Air Mobility Command, US Transportation Command, and Headquarters US Air Force leadership on mobility aircrew capabilities and training requirements. Leads teams of operations and contract specialists in devising, implementing, and managing multi-million dollar contracts and programs to deliver cutting-edge ground and flight training to our nation's mobility airmen.

Responsibilities:Civil servant leading strategic aircrew training policy branch providing program standardization and future policy initiatives in a globally-focused aircrew training division. Manages teams in the development of long-range goals and key performance factors. Directs the evaluation of current and emerging technology, making decisions to strengthen training content and delivery methods across 11 aircraft types to support a crew force of over 5,000 professional aviators. Leads meetings with cross-functional stakeholders at multiple levels to respond to higher-level taskings and enable more efficient and effective training methods. Leads teams of subject-matter experts executing contracted requirements to define, implement, and evaluate technical training systems and programs.

Responsibilities:Civil servant and large-scale program manager at the heart of strategic policy development and program execution in a globally-focused aircrew training division. Analyzes long-range goals and key performance factors in the development of training plans and organizational policy to address current and future aircrew training requirements. Evaluates current and emerging technology to strengthen training content and delivery methods across 11 aircraft types and a crew force of over 5,000 professional aviators. Collaborates with cross-functional stakeholders at multiple levels to identify best practices, standardize policies, and leverage available resources to enable more efficient and effective training programs. Coordinates contract requirements to define, implement, and evaluate performance factors across assigned programs.

Responsibilities Multi-functional aviation and logistics senior leader, serving as the architect and steward of compliance strategy, structure, and processes for a corporate-level equivalent aviation operations organization. In this role working directly for the organization’s chief executive, I built, executed, and manage a highly-complex standardization and compliance program across multi-faceted aviation hub structure, spanning 11 International Civil Aviation Organization (ICAO) certified airports on three continents. My team and I evaluate all mission areas including legal mandates, emergency management, safety, aviation security, resource management, multi-million dollar budget programs, infrastructure and facilities management, major aircraft maintenance activities, passenger terminal and customer service operations, air cargo operations, fleet services, and aircraft/mission dispatch. Accomplishments - Built self-assessment and inspection programs from the ground up earning higher-headquarters recognition as a Superior Performer during my first program inspection - Devised long-range inspection strategy; built comprehensive plan; instituted core program requirements--program exceeds established inspection frequency goals - Supervised full-time staff of three and teams of up to 30 inspectors; evaluated airport and aircraft operations and support programs--identified critical failures in air terminal security procedures; removed compliance failures- Planned complex exercises; validated capabilities across the organization; devised and executed first-ever Major Accident Response Exercise (MARE)--tested/proved emergency response capability - Identified procedural deficiencies in aircraft loading operations--corrected processes and program oversight failures to remove unnecessary risk to aircrew and aircraft safety

Responsibilities:Directed six highly-skilled operations teams in daily execution of military and commercial charter operations at four major airport hubs located in three European countries. Operated four passenger and cargo terminals and two aircraft maintenance facilities that provided ground servicing, maintenance support, and dispatch services to some 42,000 annual flight operations. Managed 25 multi-million dollar facilities, including vehicle parking facilities, air cargo terminals, aircraft parking aprons, TSA-compliant passenger terminals, aircraft maintenance facilities, and other support facilities. Managed various infrastructure improvement projects to enhance efficiency in airside, landside, and terminal operations. Engaged stakeholders in planning and executing support requirements that streamlined and improved operations. Employed strategic analysis and risk management techniques to maximize operational capability and capacity. Accomplishments:- Resolved long-term aircraft wingtip clearance issue; led complex team of design/project engineers to evaluate and execute major infrastructure project to relocate/reinstall airport blast deflectors--eliminated compliance and safety concern - Identified, studied, and led team to correct landside parking facility issues; revamped signage, improved traffic pattern, and regulated use--improved access, safety, and efficiency for two facilities - Improved customer experience; responded to customer surveys; evaluated and implemented improved food-service contracts in sterile areas--increased customer satisfaction and retail profitability - Engaged stakeholders on environmental issues; addressed community noise complaints; tackled contaminated run-off concerns--improved noise waiver processes; reduced aircraft de-icing fluid usage rate by 60% - Led complex evaluations of core processes--streamlined baggage handling process; reduced baggage delivery times by 20 minutes

Responsibilities:Directed airport and industrial safety programs at two operating locations affecting up to 55,000 employees, up to 140,000 annual aircraft movements, and over 800 facilities. Supervised staff of up to 16 personnel in the development, implementation, and evaluation of safety requirements, including local, Air Force, and Federal (FAA and OSHA) standards. Managed wildlife/aircraft strike hazard programs. Evaluated flight and ground crew compliance across a broad scope of airport safety programs. Investigated aviation and industrial accidents to identify root cause and recommend corrective actions. Trained and educated employees and community members on a variety of preventative safety initiatives. Compiled comprehensive statistical analysis using observation, trends, and predictive analysis. Prepared and presented detailed reports and briefings to airport and community leaders regarding airport safety matters. (TS/SCI Security Clearance) Accomplishments:- Tackled an unacceptable mishap rate upon assumption of duties; increased education and prevention measures; improved surveillance--82% reduction in mishap rate in first year - Addressed shortfalls in airfield driver’s program; improved program management oversight; increased spot checks; increased quality of training--66% reduction in runway intrusions - Built improved wildlife management programs; reviewed strike trends; improved equipment capabilities; implemented stronger control measures--50% reduction in wildlife/aircraft strikes - Identified major munitions hazard; led operations relocation effort; secured resources and facility--removed risk of injury/death for 1,500 personnel; spurred regional procedure changes - Cool under pressure; directed on-scene emergency actions at on-airport facilities fire; evacuated personnel/equipment--"nothing short of heroic" actions saved lives and resources

Responsibilities:Led executive administrative support team for two-star military logistics Director of Operations, including all levels of staffing, communications, tasking, budgeting, and scheduling functions. Executive understudy to the COO for the Defense Transportation System's (DTS) air, land, and sea operations. Proofed and edited all manner of documents for internal and external customers. Developed senior executive strategic briefings for various audiences related to DTS and current/future operations. (TS/SCI Security Clearance). Accomplishments:- Led planning efforts to respond to humanitarian emergency requirements--streamlined validation process; solidified more rapid delivery (days to hours) of supplies to the point of need- Devised, coordinated, and published national-level transportation plan for US response to emerging contingency requirement--plan later executed with precision response to anticipated need- Managed "no-fail" classified strategic transportation logistics program; led collaboration effort across government agencies--precisely executed six missions; fully exceeded program objectives- Managed fast-paced schedule for high-demand executive--100% of required travel and logistical support items at the ready - Revamped staff tasking system/functions; managed proprietary tasking software program--achieved a 40% reduction in late suspenses from subordinate divisions - Enhanced personal executive-level tool kit with operational expertise, organizational management skill, strategic communications, and global logistics knowledge

Description Accredited Master of Military Operational Arts and Sciences degree program consisting of a demanding multi-disciplinary curriculum emphasizing operational leadership, organizational management, and critical thinking, particularly related to air operations.

Responsibilities:Senior Executive Officer/Staff Director for the organization’s Chief Executive. Supervised a staff of ten professionals and support 1,100+ aviation operations and support personnel. Managed communications, training, scheduling, budgeting, and correspondence processes. Monitored status for all tasked requirements from both inside and outside sources and prioritized work requirements. Ensured quality control of all administrative products developed by or intended for the organization’s executive leaders. Accomplishments:- Devised/implemented administrative processes; reviewed short and long-term schedules, executive correspondence, reports, and budgets--assured integrity of organizational standards - Meticulous and knowledgeable; executive staff’s flight instructor/trainer; managed training and upgrades across 88 required items--leaders met 100% of annual training and proficiency requirements - Organizational gatekeeper; instituted robust scheduling oversight with clear policy guidance--ensured executive staff was kept on time for all events

Responsibilities:Directly responsible for daily execution of flight operations, plans, scheduling, training, standardization/evaluation, and mission readiness for a worldwide deployable operational flying squadron. Exercised decision authority over scheduling functions across four crew positions. Certified training plans and objectives for daily flight profiles. Maximized mission requirements within available resources. Assured capability to respond to worldwide crisis situations with up to 28 readily trained aircrews in less than 24 hours. Instructed aircrews in both ground training and flight training across a wide range of basic and complex flight procedures. Accomplishments: - Commanded a forward-deployed C-130 squadron; four aircraft and 120 personnel in support of combat operations in Afghanistan--led unit to an unmatched 99.8% departure reliability rate- Trained C-130H aircrews in complex tactics, techniques, and flight procedures --maintained 100% worldwide ready crew force - Identified unsafe condition with $30M aircraft; aided aircraft maintenance personnel in repairs of bleed air system leak--prevented catastrophic damage to aircraft/potential loss of life - Planning expert; built plan and directed in-flight divert actions; facilitated emergency air transport of critically wounded soldier--timely response saved a life - Superb logistics skill; chaired meetings; devised short-notice cargo/aircraft move plan--completed all actions days ahead of other units with similar tasking; zero missed missions

Responsibilities: Developed, edited, and implemented policy and plans related to propeller-driven fixed-wing aircraft and UH-1 helicopters in Air Mobility Command's Current Operations Division. Program manager for fleet-wide satellite communications equipment policy and procedures in US Air Force mobility aircraft. Coordinated short and long-range operations policy for effective fleet management of over 800 aircraft and 140 daily mission tasking requirements. Analyzed current events and future requirements in development of operational policy guidance for over 3,000 aircrew members Achievements: - Managed acquisition and policy for portable L-Band satellite communication (SATCOM) kits; defined requirements/assessed capabilities--enabled new worldwide communications capability - Global impact; authored/managed emergency Operations Orders for Mobility Air Forces after 9/11/01 terrorist attacks--clear directives synchronized worldwide air operations - Program champion; led headquarters initiative; chaired Aircrew Stability Working Group; evaluated issues affecting aircrews--enacted policy to streamline operations/reduce turbulence - Visionary; led integration efforts for C-12 aircraft program acquisition; penned operations plan and policy--smoothed introduction of new aircraft and implemented oversight responsibilities - Effective coordinator; built C-130 bed down plan for Southwest Asia operations--placed 80+ transport aircraft at forward operating locations; critical component for post-9/11 response

Responsibilities:Managed flight tracking and dispatch operations for 150+ daily flights in USAF Air Mobility Command's worldwide flight operations center. Made high-impact mission execution decisions in a pressure-packed global command and control center. Supervised a team of six to eight controllers executing notifications and coordination requirements affecting assigned flights. Coordinated flight timing, routing, and international diplomatic clearances for aircraft entry requirements with various agencies. Advised senior leaders on mission requirements, status, and impacts that affected global operations management. Built and managed complex air transportation plans to support short-notice life-or-death events requiring immediate air transportation resources. Managed crew rest and mission support functions for assigned flights.

Responsibilities:Commanded/directly supervised 32 worldwide combat-ready aircrew members. Instructed and evaluated ground and flight training curriculum including airdrop and airland operations, crew resource management, operational risk management, and combat aircrew tactics. Commanded and led multi-aircraft formation flights supporting national-level mobility requirements, executing precise routing and time control to reach objective points at exact times and deliver all manner of cargo and/or personnel using airland or airdrop methods. Proficient in the use of and instructed and/or evaluated other aircrew members utilizing onboard aircraft radar and navigation systems to execute precision high-altitude airdrops in poor weather and/or at night in all manner of terrain and under hostile/combat conditions. Chief of organization's training section. Supervised team of four in the development and oversight of "best seen" training programs to meet the needs of 200+ assigned and attached flying personnel. Evaluated aircrews on performance measures, safety compliance, and crew resource management.

Responsibilities: Instructed ground and flight training curriculum including airdrop and airland operations, crew resource management, operational risk management, and combat aircrew tactics. Led multi-aircraft formation flights in extreme-stress environments supporting national-level mobility requirements, executing precise routing and time control to reach objective points at exact times and deliver all manner of cargo and/or personnel using airland or airdrop methods. Proficient in the use of and instructed other aircrew members utilizing on board aircraft radar and navigation systems to execute precision high-altitude airdrops in poor weather and/or at night in all manner of terrain and under hostile/combat conditions. Chief of organization's awards and decorations section. Executed air delivery of cargo and personnel in support of national security requirements across the United States, Africa, Europe and Asia.

Specialized Undergraduate Navigator Training program that provided students with highly-specialized studies in flight and air navigation procedures. Curriculum included ground, simulator, and in-flight instruction on visual and instrument procedures, air route planning, celestial procedures, Federal and International Civil Aviation Organization (ICAO) regulations and requirements. Graduates earned certification as USAF Navigators upon completion.

Responsibilities:Operations team's shift lead for the nation's largest regional airline, operating 130+ daily commuter flights at American Airlines' Nashville hub. Executed oversight and coordinated all shift operations areas, including dispatch, transportation, customer service, ticketing, ramp utilization, fueling, baggage handling, aircraft servicing and catering. Interfaced with local airlines, transportation agencies and hotels to assure highest quality customer services for stranded passengers. Made decisions related to all manner of operations issues, including delays, weather and aircraft parking apron to ensure the smoothest possible operations.