Mark Forsyth Email & Phone Number

Sacramento, California, Us

Role and Responsibilities:-Oversee Synectics' sales, business development, and marketing activities-Build the sales program's resources as necessary, and provide customer service and professional communication training to new team members-Identify new business opportunities to expand and strengthen the company-Cultivate and sustain long-term client relationships -Collaborate with management and project team members to ensure outstanding client experiences -Create marketing strategies that attract and retain clients, build awareness of company capabilities and services, and generate revenue-Seek out, identify, and research business opportunities in new markets-Prepare and submit proposals in various roles from subcontractor to prime government contractor-Negotiate contracts and agreements, and work with project team to ensure timely contract deliverables are met-Identify and participate in key conferences to increase the company's visibilityAccomplishments - Sales: (2018-2023)-Instrumental in 300% company revenue growth in first five years as business development manager-Led efforts to win FUSRAP Environmental Data Management Software (FEDMS) program, currently in option year two of four potential option years-Grew client base by more than 40 commercial clients (appx 3x growth)-Grew project footprint to more than 100 ongoing unique projects (appx 4x growth)-and more!Accomplishments - Operations and Project Management:-Created and facilitated workload forecast and management plans improving project oversight, client satisfaction, and project costs-Implemented and led an ongoing customer service and communication training program with quarterly discussions and monthly "tips"-Facilitated company reorganization of project teams to better streamline daily operations to handle rapid revenue growth, and ultimately improve client satisfaction-Take on and learn new roles (such as project manager) as necessitated by personnel shifts

I work with businesses, start-up and established, to develop a purposeful sales process. My advising extends beyond sales into customer service, marketing, and business identity as client's needs dictate. I also offer team training, and teach sales practices through open seminars.

-Commercial guide through class III whitewater rapids-Lead Outdoor Rock Climbing Trips-CPR and First Aid certified-Head Guide - Whitewater Rafting

Nashville, Tn, Us

Member of a sales team that pioneered a new product and license structure for the company. Sold employee benefits management software (BerniePortal) developed by Bernard Health to insurance brokers across the USA. I led 30-60 minute product demonstrations, qualified potential buyers to attend a proposal presentation, and worked through prospect vetting processes overcoming objections to obtain the signed 1-year contract. Typical sales cycle ranges between 1-3 months and involve multiple demonstrations as well as consistent phone and email communication. In this position I exceeded established annual sales goals and led the company in total revenue for the final production quarter of 2016. I moved into sales team mentor role after the hire of 15 new sales team members. In this role I designed and led daily 60 minute interactive lessons intended to cover both general sales strategy and role-specific skills. The position also involved "shadowing" on demonstration and proposal presentations and offering 1-1 mentoring with team members.

West Sacramento, Ca, Us

-Manage daily operations-Plan and execute sales and marketing projects-Schedule and manage production and oversee quality control-Handle payments, collect on past due accounts, track finances and help with budget-Create and carry out SEO and social media campaigns (successfully landed 1st page organic search results with Google for "West Sacramento Screen Printer" and other keywords)-Develop relationships with vendors and integrate new products into sales offerings-Researched and introduced new printing and other decorating techniques-Grew annual sales by over 500% in 2 years

Walnut Creek, California, Us

-Seasonal Employee (Weekend Warrior classification) on the Class IV Middle Fork American River-Certified CA food handler-CPR, First Aid and Swiftwater Rescue Certified

-Assisted in daily restaurant management functions-Handled customer complaints/issues-Developed and implemented employee review system-Handled scheduling duties for front of house employees-Trained new servers

Sacramento, Ca, Us

-Researched and drafted local news stories-Attended press conferences-Copy edited incoming stories from local contributors-Worked on site at local events recruiting new local contributers

San Francisco, California, Us

-Work directly with Branch Manager to help salespeople reach monthly and quarterly goals-Set appointments to sell financial products-Knowledge in variety of products including vehicle loans, personal lines of credit, home loans, equity lines of credit, credit cards, etc.-Met or exceeded personal sales goals monthly

Mortgage origination for refinance and new home purchases. Supervised a small team of 4 sales people. Won several monthly sales contests. Top 5 sales person in the entire company in 2005.

Bachelor’S Degree, English Language And Literature, General

Associate Of Science, Transfer Degree