Technology Consultant
Berkeley, California, Us
User support: one-on-one and group training, workflow creation, documentationImaging and patch management: DeployStudio, munki, munkireport, autopkg, WinClone Automation: bash scripting, AppleScript, Apple Remote Desktop, RDC, Python, Objective-C and Swift custom appsServers: Responsible for Windows 2012 and OS X Server services at multiple clientsSystems: Spec, install, and configure servers, workstations, laptops, Mac, Windows, Chrome, iOSPlanning: Project IT problems which might arise and implement plans to avoid troubleDiagnose hardware and software faults and plan for resolutionImplement and maintain ticketing systems for smooth IT issue trackingAntivirus administration: Sophos, Trend Micro, NortonMDM: Meraki Systems ManagerBackup: I design custom backup strategies for every customer. I use Crashplan, Time Machine, rsync, custom scripting, Carbon Copy Cloner, and Microsoft backup services to get it done right.Networking: Troubleshoot DNS, DHCP, and binding issues; run cabling; install APs; diagnose wireless performance