Mark J H Taggart Email & Phone Number

Stanley, Nc, Us

North Carolina, United States

South Atlantic Business Unit

Waycross, Ga

Oversee 9-locations that included nine convenience stores with gas, and four quick serve delis totaling 75-100 employees and over $4M in annual inside sales, as well as 10M gallons of fuel.• Improved District same store performance in net income by $1.5M over previous year (2020 vs 2019).• Reduced total operating expense by $150k lower than previous year (2020 vs 2019).• Currently YTD 2021 exceeding LY 2020 performance by 31% inside sales

West Palm Beach, Florida Area

Ensure the successful achievement of sales targets and customer service expectations while economically managing budgets to enhance ROI. Develop and implement strategies to improve efficiency, sales, and service, including vendor negotiations, price book price settings, and promotions development. Perform all human resources functions, including hiring, training, and termination, to enable the accurate execution of organization goals. Provide consistent, active leadership to ensure staff… Show more Ensure the successful achievement of sales targets and customer service expectations while economically managing budgets to enhance ROI. Develop and implement strategies to improve efficiency, sales, and service, including vendor negotiations, price book price settings, and promotions development. Perform all human resources functions, including hiring, training, and termination, to enable the accurate execution of organization goals. Provide consistent, active leadership to ensure staff commitment and professional growth while encouraging sales growth in-store as well as fuel sales volume with healthy CPG.• Introduced deli manager and check cashing manager, reducing errors and decreasing food waste 20%.• Led rebranding project that redesigned coffee program, deli, and check cashing departments.• Managing interior and exterior remodeling projects • Operations Management• System & Process Improvements• Project Management• Pricebook Management • Customer Service• Human Resources• Staff Training & Leadership• QSR quality control• Budget Administration• Collaboration • Business Plans• Fuel Strategy Show less

Dade & Broward County

Oversaw 10 locations that included seven convenience stores with gas, and three quick-serve restaurants totaling 150 employees and over $5M in annual sales. Ensured all locations met organizational and safety standards and provided training and coaching to employees to ensure an excellent customer service experience. Developed training video used as part of online training and coaching program, and implemented semi-annual review process for associates and store managers to discuss strengths and… Show more Oversaw 10 locations that included seven convenience stores with gas, and three quick-serve restaurants totaling 150 employees and over $5M in annual sales. Ensured all locations met organizational and safety standards and provided training and coaching to employees to ensure an excellent customer service experience. Developed training video used as part of online training and coaching program, and implemented semi-annual review process for associates and store managers to discuss strengths and opportunities for improvement. • Increased same-store sales by an average of 10% by strategically improving product selection and introducing hot foods, including pizza, chicken wings, and Spanish pastries.• Reduced costs of food, labor, repair, and maintenance by obtaining and evaluating bids. Show less

Served as district manager for nine stores with 150-employees across Florida that produced nearly $4M in annual sales. Travelled to store locations to inspect appearance and service, identify opportunities, and develop strategic plan to address issues and concerns. Recruited, hired, trained, disciplined, and terminated store management staff, and completed store audits to ensure accuracy of inventory and records. Analyzed store reports to determine product selection, and investigated internal… Show more Served as district manager for nine stores with 150-employees across Florida that produced nearly $4M in annual sales. Travelled to store locations to inspect appearance and service, identify opportunities, and develop strategic plan to address issues and concerns. Recruited, hired, trained, disciplined, and terminated store management staff, and completed store audits to ensure accuracy of inventory and records. Analyzed store reports to determine product selection, and investigated internal losses to address root causes and prevent recurrence.• Grew key store categories 40% across all locations by launching a hot food program that increased store offerings.• Received multiple awards for leadership, including the Servant Leadership Award in 2009, 2011, and 2013, as well as Field Consultant of the Year in 2009 and 2011. Show less

6 States And Territories Across The Us

Oversaw 6 states and territories across the US with 120 stores and $100 million in annual sales.

South Florida

Oversee a large group a Drug store/big box operations in the South Florida area with $300 - $500 million in revenue. Heavily focused on execution on all task buy each department including photo and pharmacy where state and federal laws as well as public safety are key priorities. Work with store managers to drive center of store sales and profits through regular plan changes and execution, as well as seasonal changes.Largest group managed was 32 stores, each store had 2-3 department… Show more Oversee a large group a Drug store/big box operations in the South Florida area with $300 - $500 million in revenue. Heavily focused on execution on all task buy each department including photo and pharmacy where state and federal laws as well as public safety are key priorities. Work with store managers to drive center of store sales and profits through regular plan changes and execution, as well as seasonal changes.Largest group managed was 32 stores, each store had 2-3 department managers and a staff of 10-30 hourly employees. Show less