Mark M. Email and Phone Number
Mark M. work email
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Mark M. personal email
Throughout my professional journey, I have consistently demonstrated a commitment to driving organizational excellence, spearheading transformative initiatives, and fostering cross-functional collaboration. My expertise lies at the intersection of strategic leadership, business process transformation, stakeholder engagement, and analytics-driven decision-making.Facilitation and Execution of Value Creation Plans:My leadership encompassed the facilitation and execution of Value Creation Plans (VCPs) in Private Equity held businesses. I led cross-functional teams comprising business process owners, program managers, and analytics specialists, guiding them in translating strategic objectives into actionable initiatives. This involved orchestrating diverse teams towards common goals, navigating organizational change, and ensuring alignment with overarching objectives.Strategic Engagement and Prioritization:Engaging with end-to-end functional leaders, including finance, IT, analytics, and services, was pivotal in developing a deep understanding of process modernization needs. By supporting the Senior Leadership Team (SLT) in prioritizing strategic initiatives, I provided insights, recommendations, and strategic guidance, ensuring alignment with resource constraints and organizational goals.Analytics-Driven Insights and Governance:Leveraging analytics tools, I uncovered insights into the true current state of business processes. Through benchmark analysis, market research, and end-user engagement, I identified best practices, optimized workflows, and fostered data-driven decision-making. Furthermore, I owned and built governance mechanisms, ensuring transparency, accountability, and alignment with the C-suite and board of directors.Scalability, Visibility, and Strategic Decision-Making:Creating scalable processes that enabled increased visibility and connection across business unit stakeholders was instrumental. By fostering collaboration, alignment, and strategic decision-making, I facilitated interconnectedness, portfolio management, and roadmap development, ensuring initiatives aligned with strategic objectives and delivered maximum value.Technology Integration and Innovation:Incorporating Lean Six Sigma, Robotic Process Automation (RPA), and technology enhancements, I spearheaded executive-sponsored projects aimed at driving efficiency, automation, and global excellence. This involved leveraging cutting-edge technologies, optimizing resource allocation, and fostering a culture of innovation and continuous improvement.
Managed Health Care Associates, Inc.
View- Website:
- mhainc.com
- Employees:
- 267
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Svp Operations And TransformationManaged Health Care Associates, Inc.Alpharetta, Ga, Us
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Transformation And Integration Leader (Vp/Svp)Diversitech Corporation Dec 2023 - PresentDuluth, Ga, UsExecute the Value Creation Plan Strategy, Act as a Project Management Office, Deliver Digital Transformation Roadmap including the use of AI and Machine Learning. Act as a leader on enterprise wide, cross functional technology projects that are highly strategic in their value creation, with a deep focus on the execution of such strategies and the organizational change management necessary to sustain new business processes and systems.Create transparency and visibility by initiative progress tracking in order to allow for better and faster decision making and results predictability. Partner with finance to ensure all critical financial value creation parameters of the initiatives are validated. Drive monthly board meetings on VCP status, metrics, successes and challenges. Lead key portions of the biannual board strategy sessions. Ensure effective functioning of committees governing strategic initiatives, effective decision making, liaising with the CEO, ELT, SLT, clients, and the board. Build AI / Machine Learning roadmap to improve sales opportunities, reduce client churn, improve efficiency, and deliver actionable insights to key stakeholders. -
Sr Director Of Global Operations, Data Content & StrategyLexisnexis Risk Solutions Mar 2021 - Dec 2023Alpharetta, Ga, UsLead a team of 35 US based and 100 global employees to acquire and improve the quality of healthcare data assets; manage an annual budget of $18M. Data Content & Strategy - create a standard approach to evaluate, determine best fit, procure, and ingest data assets for LexisNexis Healthcare products. Acquire data partners for the LexisNexis proprietary Gravitas™ tokenization network. Customer outreach - complete 2 million manual data verifications to improve the quality of products annually. Data acquisition - acquire, scrape and repair 2700 data sets annually. Report progress to top clients quarterly to review partnerships opportunities for improvements. -
Vp TransformationFinthrive May 2018 - Oct 2020Plano, Tx, Us•. Lead a cross-functional team of business process owners, program managers, and analytics team members in the execution and adoption of core business process transformations, delivering a $16M, or 4% cost of revenue improvement. • Engage with end to end functional leaders including finance, information technology, analytics, and services across the global enterprise, to develop a deep understanding of the process modernization needs. • Leverage analytics tools to reveal insights into the true current state. Conduct benchmark analysis and market research to form best practices for core business processes. Engage end users to adopt and govern new business processes. • Create and deliver executive sponsored projects utilizing lean six sigma, robotic process automation (RPA), technology enhancements, and relocation of tasks to a global center of excellence.• Own and build governance, reporting, strategic communications, and monthly presentations to C-suite and the board of directors impacting company strategy and initiatives.•Recruited to turnaround a portfolio management office (lean six sigma deployment). Refocus team on delivering an improved customer experience incorporating agile methodologies with standard continuous improvement processes. Portfolio improvement of $9M in 12 months.•Create scalable processes that enable increased visibility and connection across business unit stakeholders enabling a truly connected strategic initiative decision making process, portfolio, and roadmap to build a differentiated, end-to-end customer experience that delights customers across every touchpoint.•Own planning and execution, intake, prioritization, ROI analysis, value creation, and roadmap management for the portfolio management office. -
Master Black Belt, Supply Chain TransformationBerry Global, Inc. Feb 2016 - Mar 2018Evansville, In, Us•Lead a $25M digital supply chain transformation portfolio in the North America region focused on new product introduction, customer experience interfaces, warehousing and logistics, and demand planning. Return on investment of 2 years. •Implementation of JDA and Logility, leading to a $10M reduction in inventory and labor expense.•Redesign ordering, pricing, and customer service processes in JDE (Oracle) leading to a $2.5M cost reduction. -
Director Of Global Business ExcellenceBerry Global, Inc. May 2015 - Feb 2016Evansville, In, Us•Standardized all sales and pricing processes in North America, South America and EU resulting in a $3M USD improvement within 12 months. •Redesign pricing processes to eliminate leakage and unauthorized discounting. •Align organizational design to govern and provide oversight for promotional pricing.
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Program ManagerTyco Simplexgrinnell Jun 2014 - May 2015Cork, Ie•Designed and implemented an enterprise wide training, reporting, and change management plan for a digital transformation process to improve service productivity.•Served as the bridge between application engineering and operations teams to increase adoption rates. -
Lean Six Sigma Black Belt IiTyco Simplexgrinnell Oct 2013 - Jun 2014Cork, Ie•Delivered $1M in savings fully centralizing administrative functions of three offices, reducing sales and general administration ratio from 15:1 to 10:1. •Mentor black belts and green belts to certification.
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Manager Of Service ProgramsTyco Simplexgrinnell Oct 2009 - Oct 2013Cork, Ie•Manage enterprise level projects across sales, pricing, and operations leading to a 4 year $53M revenue improvement. •Created a new sales position focused on retaining customers, upselling, and cross-selling, improving revenue by $40M. •Develop a segmentation strategy to identify and increase pricing for low performing service agreements delivering a return of $12M.•Set pricing minimums for service products using conjoint analysis and price elasticity of demand modeling resulting in sales improvement of $1M.
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Lean Six Sigma Black Belt ITyco Simplexgrinnell Oct 2005 - Oct 2009Cork, Ie•Delivered $5M in operating income savings (2% of revenue) by effectively managing all six sigma charters in the Florida Region. •Complete an enterprise level project to improve sales conversation rates delivering $2.1M of increased revenue. •Redesign sales pricing tools, shifting from cost plus to value based pricing.
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Senior Sales RepresentativeTyco Simplexgrinnell Dec 2001 - Oct 2005Cork, Ie•Sold recurring revenue service agreements in the healthcare, education, and commercial real estate, market in Tampa Bay area. •Quota attainment of 100% for all years.
Mark M. Skills
Mark M. Education Details
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Harvard UniversityGeneral -
University Of Illinois Urbana-ChampaignEnglish Language And Literature/Letters
Frequently Asked Questions about Mark M.
What company does Mark M. work for?
Mark M. works for Managed Health Care Associates, Inc.
What is Mark M.'s role at the current company?
Mark M.'s current role is SVP Operations and Transformation.
What is Mark M.'s email address?
Mark M.'s email address is mm****@****ive.com
What schools did Mark M. attend?
Mark M. attended Harvard University, University Of Illinois Urbana-Champaign.
What skills is Mark M. known for?
Mark M. has skills like Process Improvement, Six Sigma, Project Management, Team Building, Dmaic, Program Management, Operations Management, Lean Tools, Minitab, Visio, Strategic Planning, Account Management.
Who are Mark M.'s colleagues?
Mark M.'s colleagues are John Barrachina, Carlo Guzman, Teresa Sparkman, Emily Ciervo, Iris Ng, Mandi Mulder, Pharmd, Siedah Williams.
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