Mark Newton Email & Phone Number

Daufuskie Island, South Carolina, United States

Kaufman Hall helps healthcare providers compete and succeed by providing independent, objective consulting insight and financially-centered software tools that support decision making and enable the development and execution of sustainable strategies and goals.

Tulsa, Oklahoma, United States

Cumberland Consulting Group is a leading healthcare consulting firm providing strategic advisory, implementation, optimization, and outsourcing services to some of the nation’s largest payer, provider, and life sciences organizations.• Led a revenue cycle optimization concurrent with an Epic implementation for a $5 billion health system. Optimization of processes and organizational structure contributed to the following results in the first 60 days after go-live: - Revenue returning to historical benchmark within six days - 97% scheduled patients preregistered (baseline 92%) - 0.24% duplicate medical record numbers (baseline 0.4%)​ - Unbilled/CFB (Candidate for Billing) 2.5 days (target 6 days)​ - First payment from Medicare received 13 days after go-live (target 21 days)​ - 29 days in A/R (legacy system baseline 27.5 days)• Active role in Epic Optimization sales pursuits that resulted in two engagements totaling more than $6 million in revenue. • Served as project executive on multiple revenue cycle engagements including assessments and implementation and staffing engagements.

Tulsa, Oklahoma, United States

MedAssets (now nThrive) is a healthcare performance improvement company that provided GPO services, technology solutions, BPO, and professional services to 4,400 hospitals and 122,000 non-acute healthcare providers. • Responsible for sales and executive oversight of revenue cycle consulting engagements including staffing, budgeting, quality, and client communications.• Evaluate operations, financial and transactional data to identify improvement opportunities, develop work plans and budgets to realize benefit opportunities and oversee the delivery of services.• Work with Enterprise Sales Executives to provide a single point of contact and revenue cycle subject matter expertise to our most visible and highest revenue clients.• Coordinate with other MedAssets’ divisions to identify and develop new service offerings and technologies to serve our clients and target markets.

Greater Nashville Area, Tn

FTI Consulting, Inc. is a global business advisory firm dedicated to helping organizations manage change, mitigate risk and resolve disputes: financial, legal, operational, political & regulatory, reputational and transactional. Managed revenue cycle, supply chain, labor/productivity and physician enterprise consulting engagements for large health systems and physician groups. Responsible for sales, staffing, delivery, engagement P&L, Served as the primary point of contact with CEO, COO, CFO, and other client executives. Generated new and add-on sales for a wide variety of consulting services offered to the healthcare market.• Led a revenue cycle assessment and implementation initiative for an urban, hospital group. Policy and process initiatives resulted in more than $13 million in EBITDA improvements in the first year. • Managed the assessment and implementation of revenue cycle improvements and consolidation at a major cancer center that resulted in a 30% improvement in aging of receivables, a 55% reduction of DNFB backlog, a 20% reduction cost to collect and increase in customer satisfaction scores.• Directed a revenue cycle engagement for a health system with a 350 physician medical group. During the first six months of implementation, the hospitals realized revenue cycle improvements of $5.7 million in the hospital and $4.8 million across the physician practices. • Led initiative to standardize and consolidate revenue cycle functions of a five-facility health system, resulting in improved performance, reduced costs and increased patient satisfaction.• Developed new methodologies and data analysis-based solutions to manage and monitor the hospital and physician revenue cycle. Areas targeted included scheduling, patient access, HIM, managed care contracting, revenue integrity, denial management, and other business office functions

Dallas, Tx

Accenture is a global management consulting and professional services firm that provides strategy, consulting, digital, technology and operations services. Project management, delivery and sales responsibility in the Accenture Healthcare provider and payer practice. Responsible for project sales, oversight, results, and profitability for a wide range of provider and payer engagements including; revenue cycle operations, system implementation and integration, process improvement, BPO, and interim management.• Directed Accenture’s assistance with an Epic Implementation engagement for a large provider organization’s Southern California region. Managed daily activities of project team, reporting, and executive level discussions associated with Accenture’s assistance in the design, build and implementation of Epic’s patient accounting system.. • Managed a revenue cycle transformation engagement at a 450-bed community hospital. Focusing on the areas of charge capture, denial management, CDM integrity, receivables management, and future state operational design; the engagement provided an estimated 5:1 return on investment for the client.• Led a project for a large Medicaid managed care organization to identify lost premium opportunities, system and operational issues that prevented complete encounter information from being submitted to client states and designed a future capability model for managing these processes in the future.• Led initiative to transform 30+ physician practices’ “back-end” revenue cycle operations to a system managed, centralized business office. Developed standardized front-office processes as well as performance monitoring and standards for the physician group.• Managed a variety of revenue cycle focused engagements in the areas on denial management, accounts receivable, patient access, charge capture, health information management, compliance, and technology solutions.

Tampa, Fl

Omega Health Systems (now Optum) specialized in designing, implementing, and supporting various healthcare information technology solutions for medical necessity compliance and revenue cycle management to hospitals and healthcare systems.Responsible for sales, marketing and product management efforts for Omega's suite of healthcare financial and EDI applications. Built and managed sales force with supporting marketing and education efforts to increase Omega’s independence on revenue from business partners. • Oversaw marketing, sales initiatives and initiated product offerings that contributed to an average 22% annual growth in revenue.• Responsible for developing new “bolt-on” technology solutions to address the needs of the hospital and physician provider market. Efforts focused on medical necessity, compliance, billing, receivables management, cash posting, and executive dashboard tools. • Developed client satisfaction measurement process. Managed surveys and administration of the survey distribution, collection, and analysis.• Spearheaded joint development project with 3M to provide, develop and customized HIM and revenue cycle medical necessity applications for the US Department of Defense.

Tulsa, Oklahoma Area

NDCHealth (now Change Healthcare) provided healthcare information solutions. NDCs' products and services comprised point-of-care systems, electronic prescription connections, patient scheduling, claims processing, billing, and other financial management services. P&L responsibility for NDC's revenue cycle EDI clearing house and hospital services division located in Tulsa, OK. Managed the operations of field based revenue cycle outsourcing services which provided services to over 15 clients. Also responsible for implementation and management of projects in NDC’s extended business office. Duties include staffing, establishing operational parameters and daily operations, coordinating technology and EDI activities.• Served as Interim Director of Revenue Cycle at New Hanover Medical Center for a seven month period. During my tenure the net cash collection rate increased by 7% eliminating the need to outsource the business office department.• Identified and developed new consulting and outsourcing offerings, including creation of budgets, business plans and oversight of business operations.• Managed and delivered multiple revenue cycle engagements, including outsourcing, process improvement assessments/implementations and interim management.

Greater Atlanta Area

Greater Atlanta Area

EY is a global leader in assurance, tax, transaction, and advisory services.Provided revenue cycle consulting services to hospitals and healthcare systems. Responsible for conducting assessments, process improvement initiatives, and interim management services in Patient Access, HIM and Patient Accounting.departments.• Provided Interim Director of Revenue Cycle services to a medical center, in the New York City area. Improved processes and utilization of technology to increase productivity and reduce aged AR.• Served as Interim Director of Revenue Cycle at a rural 250-bed hospital. Implementation of improved revenue cycle processes in patient access and the business office reduced denial rates by over 30%, decreased write-offs and improved the aging of receivables.

Greater Atlanta Area

Greater Atlanta Area

CIS Technologies (now Change Healthcare) was a pioneer in the development of technology-enabled claimed editing, payment posting, clearinghouse services, and other healthcare EDI transactions. Responsible for the design, build, implementation of CIS' suite of healthcare EDI applications. Also responsible for training and go-live support as well as providing post-implementation support and customization. Areas of focus included institutional and professional billing, electronic remittance posting and eligibility verification.

Tulsa, Oklahoma Area