Mark Johnsen Email and Phone Number

Led Business-to-Business (B2B) Software sales (SaaS) efforts for Healthcare Practitioner and Healthcare Organization validation and data solutions, focusing on compliance initiatives. Additionally, orchestrated Project Management to ensure seamless service implementation, consistently surpassing client expectations.• Exceeded quota by more than 130% in both 2022 and 2023.• Acquired over 30 new customers resulting in $350,000 revenue annually. • Strategic Business Development: Identified and assessed prospects, leveraging industry knowledge to research and analyze sales options.• Proactive Sales Prospecting: Aggressively sought new opportunities through a multi-pronged approach, including cold calling, networking, and social media outreach.• Effective Deal Closure: Negotiated and successfully closed deals, demonstrating the ability to handle complaints and objections adeptly.• Relationship Building: Cultivated robust client relationships by offering ongoing support, valuable information, and guidance. Continuously identified opportunities for growth, proposed enhancements, and recommended improvements in profitability and service quality.

Managed direct pharmaceutical sales of Dayvigo in the Northern New Jersey territory, overseeing 300+ accounts, including physicians and psychiatrists. Conducted regular education sessions for physicians and staff, emphasizing product efficacy and safety.• Achieved outstanding results, increasing total prescriptions by 240% and acquiring 230% more new writers.• Successfully launched Dayvigo, a new insomnia medication, amidst the challenges of COVID-19, employing innovative virtual sales strategies.

Managed accounts for physical therapy (PT), occupational therapy (OT), and speech-language pathology (SLP) in a designated territory. Orchestrated clinical education initiatives targeting physicians, senior living facilities, corporate partnerships, healthcare providers, and community organizations.• Surpassed quota for first three quarters of 2019 (Q1: 113%, Q2: 140%, Q3: 108% of quota).• Accelerated revenue by identifying leads and referrals via in-person, phone, and community connections.• Built relationships with staff, physicians, nursing facilities, senior living communities, and hospitals.

• Managed multiple vacant territories supporting field leadership teams including Regional Managers, Key Account Managers and Field Reimbursement Managers while working both independently and in collaboration with Clinical Sales Specialists to promote the Bayer Women’s Healthcare product portfolio.• Developed and delivered business strategies and sales initiatives to healthcare providers based on sales history, potential, and patterns while developing relationships through intentional total office calls.• Led sales initiatives, sharing pricing details, mitigate replacement, rebate and reimbursement issues.• Increased brand awareness and initiated purchasing strategies.• Developed business plans for all vacant territories to identify strategies to influence prescribing decisions based on previous sales history, competitive data and previous field call history.• Partnered with the Clinical Sales Specialists and Regional Business managers for vacancy coverage.• Analyzed office trends, advised on purchasing decisions and strategized based on the goals of the office.• Represented Bayer during trade shows, meetings and industry events.• Conducted product demos for physician office staff as well as during seminars and trade shows.• Graduated from the Bayer Sales Training Academy with a certification in selling a leading medical device.Achievements:o Recognized for taking initiative and demonstrating leadership during team training (2018)o Recognized for effectively and efficiently managing all tasks assigned including SIMS with 100% completion rate and ad-hoc strategies (2017)o Ranked 2 out of 6 for Q1 (2018)o Ranked 2 out of 6 for Q2 (2017)o Acting Contracting Liaison for Inside Sales Team

• Created and presented DSM solutions to C-level executives and business owners to fulfill requirements.• Identified new opportunities for DSM by following up with leads.• Grew business within existing accounts by building and maintaining strong relationships.• Acted as first line technical representative to customers during initial contact and qualified customer needs.• Partnered with marketing and product technology teams to prepare and create commercial materials to improve customer knowledge of products/services.• Participated in trade shows, meetings and industry events.

• Managed over 100 key physician accounts with the goal of effectively selling and promoting Novo Nordisk’s portfolio of diabetes products to physicians, pharmacists, nurses, and office staff.• Provided education, training and demonstrations on Novo Nordisk products to large groups of physicians and specialists.• Created and maintained a weekly record of physician activity as a tool to develop specific action plans for each account.• Performed in-depth analysis on competitive products while consistently monitoring changes in the market.• Developed quarterly business plans based on market and data analysis and presented findings to upper management.• Maintained clinical expertise and continuously stayed up to date with health care reform.Achievements:o Promoted from Diabetes Care Associate to Diabetes Care Specialist in one year (2014)o Increased market share by 10% in 6 months for lead products (2014)o Ranked number one in the district (2014)o Successfully launched new device for lead product in the domestic market (2014)o Won “Best Practice Award” multiple times, by improving sales processes (2014)

• Managed and trained new employees on sales techniques and computer programs• Consulted with customers in order to determine their wireless service needs and recommended the appropriate products and services• Met and exceeded all performance goals and sales quotas on a consistent basis• Identified and acted upon opportunities to upsell additional products and services to new and existing customers in order to maximize transactionsAchievements:o Awarded Best in Customer Service Award with Verizon Wireless (2013)