• I provide GCP and Google Workspace consulting/professional services, training, and support to various clients.• Hands-on experience with modern software development DevOps tools including IAC,(Terraform), Microservices (Kubernetes, Docker), Git (GitHub & Bitbucket), Automation (GCP Cloud Build, Jenkins) and Monitoring (Stackdriver).• Worked with Google on three Google Cloud UX research studies providing feedback on potential GCP features.• Utilized a open source project to create an automated GCP Compute Engine snapshot process for one of my GCP clients (prior to Task scheduler) along • Creates Google Cloud training content for some of the top e-learning companies.• Utilized the GCP Speech to Txt API to create transcripts for GCP Training content.• Created a presentation and live demo for Implementing Android for Work BetterCloud's CloudITLive event in 2016.• Over 15 years of consistent EMM management using various MDM solutions such as Mass360, Airwatch, MobileIron and Google MDM and Samsung KNOX.• Developed and maintained various websites and blogs powered by Wordpress.• Created and published a Skillshare class on “How to setup a Business Gmail (G Suite) Account” thatcurrently has over 90 students.• Created Tech Snobs Blog and YouTube Channel and implemented a data analytics process to visualizethe 2 million+ views on the channel.• Collaborated with various PR contacts from multiple service carriers (AT&T, Verizon, Sprint, etc.) in theindustry on obtaining the latest and greatest technology.• Creates RFI's and RFP's for various contract opportunities.

Creator and Developer of Google Cloud Courses to help those wanting to learn more about cloud computing!

• Conducts live training/learning workshops to Enterprise clients and College University students on how to use prebuilt Google Cloud API's and how to use GCP Machine learning tools.• Delivered a Comptia IT Fundamentals+ Course for "I am I.T. Training" teaching students who are just starting in the IT field .• Designing and creating exclusive new Google Cloud training for new LMS Platform Learn.Grow.Deploy.• Currently teaching and creating Google Cloud training content for some of the top e-learning companies

• Google Cloud Architect - Led a team of 6 developers for an assessment at Equifax to migrate 70+ applications from AWS micro services to Google Cloud GKE. Created reference architectures and delivered several roadmap presentations.• Led the technical kickoff for a greenfield Google Cloud deployment from an on-premises application• Led a GCP migration project leading a team of C++ developers through intense three week on-site application and infrastructure discovery. Delivered and designed multiple GCP reference architectures along with final project plan and risk assessments with the goal to migrate a $500+ million legacy on-prem credit application to GCP.• Led several client-facing presentations up to the CIO/Platform leader level showcasing potential GCP solutions including both Lift & Shift and Cloud Native solutions utilizing GCP managed services.• Negotiated project timelines and created resource planning for additional phases of a major GCP project which included re-platforming along with legacy on-prem software refactoring.• Led daily scrum stand-up meetings with client and developers to discuss daily goals, potential blockers, and daily progress.• Created Google Cloud study guides to help meet the internal GCP certification goals.• Collaborated with the Google PSO team working with several clients to create GCP landing zones and training.

• Consulted with enterprise clients to help build initial plans for cloud deployments based on their requirements and timelines.• Designed Google Cloud Certification training guides and conducted workshops for the internal engineering teams.• Conducted workshops to present key GCP decision points and best practices for development and production environments.• Assisted customers with their foundational setup, such as IAM, project, VPC/network structure, based on the information and decisions from the TIK workshop.• Documented key decisions and helped design of the production-level technical architecture.

Consulted with Enterprise clients to build a strategy to migrate to Google CloudPresented Cloud Plans to help clients make learn and make decisions about their Google Cloud journeyCreated Technical Architecture diagrams to help clients create their landing zone into GCP

• As a member of the Professional Services team I helped the Sales team scope out deals and provided proof of concepts for potential leads.• Led and conducted Security & Mobility assessments for several Enterprise customers.• I was the Customer Success manager for commercial clients including Clark Construction, Aquent,CustomInk, Machine Zone.•Provided architectural guidance and troubleshooting for various IT solutions including Data Migration, Exchange Integration, LDAP and GCDS along with Active Directory Integration.• Email administration & deployment, email routing & Single Sign- On Integration (SSO), Technical Training & Advanced technical support.• Integrations, providing customer support by resolving technical issues, solution validation, customintegration and development, sales support.• As a G Suite sales engineer I contributed to the creation of SOW’s, contracts and project plans.•Worked with the Project and Training Managers to identify and qualify business opportunities, identifies key customer technical objections, and researches and develops the strategies to resolve technical problems.• Educated potential Dito customers to remove blockers that prevented customer adoption to Google Cloud.

• Migrated and Deployed over 50,000 users to the Google Cloud G Suite platform along with setting up the Google Enterprise mobility solution for the enterprise.• Developed and maintained the State of Maryland's Mobile Device Management (MDM & EMM) platform policies.• Overhauled the entire E-Discovery/PIA process and helped the legal team create a retention policy for the entire State using Google Vault.• Created and maintained the Google G Suite process for the onboarding and offboarding of user accounts.• Implemented 2-Factor authentication using SecureAuth SSO and G Suite.• Developed CJIS,HIPPA and PHI DLP rules using Google and Virtru and deployed it to over 10,000 users.• Was a featured speaker at numerous events throughout the State of Maryland including Google sponsored events.• Creates python scripts using Google API's to streamline tedious tasks.• Utilized various integration strategies, enterprise architectures, platforms and application infrastructurerequired to successfully implement a complete solution using best practices on Google Cloud.• Improved State collaboration by providing input in a Transformation lab that was hosted by Google to help develop new work flow processes for various agencies.• Executed the Mobile Strategy to implement secure boot and application sandboxing to separate personal data and company data.• Spearheaded an end-user training project by providing the communication, documentation and videotraining for end-users.• Worked with several customers using several PaaS and SaaS technologies including collaboration tools,identity and access management (IAM), and scripting.• Presented to over 500 attendees and delivering several hands-on tech demos at Google sponsored State of Maryland conferences with over from 2014-2017 on a variety of topics.• Implemented a G Suite App script to help the State of Maryland create custom reports.

• Frequently reports to an Information Systems Operations.• Manage all activities relating to technical guidance for planning, directing, and monitoring operations. • Work concurrently on multiple project tasks. • Plan, track, manage and inform on the progress of projects. • Serve as senior technical resource• Interact with customers to resolve IT-related issues and provide answers in a timely manner. • Train customers and staff on functional and technical processes. • Participate in weekly on call support calls• Customer liaison assisting regional IT Manager (COTR) in monitoring contractor performance.• Support Google Apps Environment since transitioning to the platform in June 2011.• Provide training and reference documentation to all IT staff levels in order to support the Desktop environment of WindowsXP/Windows 7 and Mac OSX , Office 2007, Lotus Notes E-mail, VPN, Citrix and automated software deployment through Service-Now.

Designed and presented materials using a variety of software applications, techniques, and tools.Created Google Forms and used various Google Business applications for Government.Created internal Website posts while continually innovating Website and Blog content using Wordpress.Created and edited Video content of how to use mobile devices.Created technical documentation for “how-to” information.Drafted written web content for General Services Administration (GSA) Internal blog. Used Google Presentations to develop slideshows for web content.Facilitated planning events and presentations for the Office of the Chief Information Officer (CIO).Assisted in the development of communications strategies for GSA projects and GSA programs.Employed Social Media Tools such as Salesforce.com, Chatter to drive messaging campaigns; Assist in developing guidance and web content standards.Support program reports, news articles, speeches, web site content, press and promotional materials for publication and support of program objectives.Research, identify, and recommends best practices.Ensures established best practices and quality standards are met and maintained.

• As a member of the on-site Local Support Team at GSA Headquarters I Trained, Migrated and helped deploy 20,000+ users to the Google Cloud G Suite platform from Lotus Notes.• Support Google Apps Environment since transitioning to the platform in June 2011.• Provided Window, MacOS along with iPad and iPhone support to Government executives.• Android deployment and support.• Maas360 MDM support and administration.

Server Technician

Computer Systems Administrator providing Network and Technical support. Including Server backups, Blackberry, Treo and Goodlink and Telecom.