Mark Jolstead Email & Phone Number

Idaho Falls, Idaho, United States

Rexburg, Idaho

•Provided professional assistance to students, by counseling and assisting them with financial planning for attendance at BYU-Idaho either in person, by phone, email, or through live chat •Discussed with students situations that may affect their individual financial aid awards•Evaluated and rendered decisions as a committee member on private grant and scholarship applications, based on information provided by the student•Made immediate decisions regarding urgent and emergent needs… Show more •Provided professional assistance to students, by counseling and assisting them with financial planning for attendance at BYU-Idaho either in person, by phone, email, or through live chat •Discussed with students situations that may affect their individual financial aid awards•Evaluated and rendered decisions as a committee member on private grant and scholarship applications, based on information provided by the student•Made immediate decisions regarding urgent and emergent needs of students•Reviewed petition documentation prior to submission to supervisor•Provided presentations to current students in a classroom setting•Calmly helped resolve any questions or conflicts with emotionally distraught, irate, or threatening individuals •Strictly adhered to federal financial aid policies and BYU-Idaho policies regarding financial aid funds Show less

Rexburg, Idaho, United States

-Conversed with patients in person to determine their individual needs and concerns.-Helped improve the patient's management of chronic conditions by encouraging them to set goals and then following up.-Collaborated with a team of health care professionals to determine the most effective plan of care for each patient.-Researched solutions to overcome barriers that prevented patients from achieving a better quality of life.

Rexburg, Idaho

-Conducted phone surveys of various topics.-Executed excellent verbal communication skills to ensure that clients completed each survey.-Quickly collected verbatim responses while conducting the survey.

Liberty Lake, Washington

-Provided basic technical support for broadband internet via phone and email.-Repaired and adjusted equipment to better the customer's internet experience.

Bachelor'S Degree, Health Psychology

Activities and Societies: BYU-I Pre-Med Society Member

High School Diploma, General Studies

Activities and Societies: Football team, Track Team