Mark Jonovitch
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Mark Jonovitch Email & Phone Number

Contact Center Operations Analyst at JSI
Location: Hagerstown, Maryland, United States 5 work roles 1 school
1 work email found @logicomusa.net LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@logicomusa.net
LinkedIn Profile matched
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Current company
JSI
Role
Contact Center Operations Analyst
Location
Hagerstown, Maryland, United States
Company size
20 employees

Who is Mark Jonovitch? Overview

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Quick answer

Mark Jonovitch is listed as Contact Center Operations Analyst at JSI, a company with 20 employees, based in Hagerstown, Maryland, United States. AeroLeads shows a work email signal at logicomusa.net and a matched LinkedIn profile for Mark Jonovitch.

Mark Jonovitch previously worked as Contact Center Operations Analyst at Logicomusa® and Technical Support Supervisor at Logicomusa®. Mark Jonovitch holds Bachelor'S Degree, Computer And Information Sciences And Support Services from Devry University.

Company email context

Email format at JSI

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{first_initial}{last}@logicomusa.net
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AeroLeads found 1 current-domain work email signal for Mark Jonovitch. Compare company email patterns before reaching out.

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Profile bio

About Mark Jonovitch

Motivated Information Technology professional with end-user support experience and proven track for exceptional service delivery, operational performance, customer support skills and business acumen. Recognized for integrity, work ethic, and creative problem-solving. Avid learner who is highly adaptable to new technology and procedure. Self-driven and enthusiastic, creates positive experiences for co-workers and customers.

Listed skills include Ms Visual Studio, Workfront, Adobe Dreamweaver, Active Directory, and 15 others.

Current workplace

Mark Jonovitch's current company

Company context helps verify the profile and gives searchers a useful next step.

JSI
Jsi
Contact Center Operations Analyst
Hagerstown, MD, US
Website
logicomusa.net
Employees
20
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Company profile
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5 roles

Mark Jonovitch work experience

A career timeline built from the work history available for this profile.

Contact Center Operations Analyst

Jsi

Hagerstown, MD, US

Contact Center Operations Analyst

Current
Logicomusa®
Aug 2024 - Present

Technical Support Supervisor

Logicomusa®
  • Oversight of day to day and real-time operations in the Contact Center
  • Provide assistance to front line Tech Support Agents regarding troubleshooting issues, questions and other concerns
  • Assessment of performance metrics for direct reports via quality audits and ticket/call monitoring
  • Maintain direct communication with business partners to report on major issues and external inquiries
  • Triage and handle potential outages and other high priority situations
Aug 2020 - Aug 2024

Client Services Specialist

Olympus Corporation Of The Americas

Center Valley, PA

  • Managed daily customer tickets to provide end-user support using Active Directory, Remote Assistance, Lotus Notes, SAP, Microsoft Office, Printer/Scanner and Network Connection Troubleshooting
  • Assisted with Apple Mobile Device (iPhone and iPad) Configuration and Troubleshooting
Jan 2020 - Jul 2020

Application Support Specialist

Sequential Technology International

Bethlehem, PA

  • Senior Application Support Agent 2018 - 2019 Application Support Agent 2016 – 2018
  • Advanced and promoted in recognition of knowledge and exceptional performance
  • Managed daily customer tickets to provide end-user support on Verizon Universal Identity, Verizon Cloud and ServiceNow products
  • Created, oversaw, and updated policies, information, standards, and guidelines routinely; directed internal and external customers to appropriate documentation
  • Streamlined task system to provide more effective workflows for both peers and
  • Liaised with in-house software team, clients, and stakeholders to ensure productive communication and translations of technical jargon and customer needs and requirements
Nov 2016 - May 2019
Team & coworkers

Colleagues at JSI

Other employees you can reach at logicomusa.net. View company contacts for 20 employees →

CC Conner Cleland Conner Cleland Colleague at Jsi Madison, Mississippi, United States, United States View → LR La Rhonda Richards La Rhonda Richards Colleague at Jsi Fort Pierce, Florida, United States, United States View → SM Steven M. Steven M. Colleague at Jsi Lake Worth, Florida, United States, United States View → BM Bailey Maulding Bailey Maulding Colleague at Jsi Greater Jackson Area, United States View → EC Erik C. Erik C. Colleague at Jsi Dover, New Jersey, United States, United States View → CB Charles B. Charles B. Colleague at Jsi Greater New Orleans Region, United States View → RS Roger Santos Roger Santos Colleague at Jsi San Antonio, Texas Metropolitan Area, United States View → DP Daniel Polichette Daniel Polichette Colleague at Jsi Murray, Kentucky, United States, United States View → SB Stephen Bowlin Stephen Bowlin Colleague at Jsi Greater Jackson Area, United States View → JS Jonathan Slack Jonathan Slack Colleague at Jsi Iuka, Mississippi, United States, United States View →
1 education record

Mark Jonovitch education

FAQ

Frequently asked questions about Mark Jonovitch

Quick answers generated from the profile data available on this page.

What company does Mark Jonovitch work for?

Mark Jonovitch works for JSI.

What is Mark Jonovitch's role at JSI?

Mark Jonovitch is listed as Contact Center Operations Analyst at JSI.

What is Mark Jonovitch's email address?

AeroLeads has found 1 work email signal at @logicomusa.net for Mark Jonovitch at JSI.

Where is Mark Jonovitch based?

Mark Jonovitch is based in Hagerstown, Maryland, United States while working with JSI.

What companies has Mark Jonovitch worked for?

Mark Jonovitch has worked for Jsi, Logicomusa®, Olympus Corporation Of The Americas, and Sequential Technology International.

Who are Mark Jonovitch's colleagues at JSI?

Mark Jonovitch's colleagues at JSI include Conner Cleland, La Rhonda Richards, Steven M., Bailey Maulding, and Erik C..

How can I contact Mark Jonovitch?

You can use AeroLeads to view verified contact signals for Mark Jonovitch at JSI, including work email, phone, and LinkedIn data when available.

What schools did Mark Jonovitch attend?

Mark Jonovitch holds Bachelor'S Degree, Computer And Information Sciences And Support Services from Devry University.

What skills is Mark Jonovitch known for?

Mark Jonovitch is listed with skills including Ms Visual Studio, Workfront, Adobe Dreamweaver, Active Directory, Lotus Notes, Office 365, Html, and Phpmyadmin.

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