Mark Sutton Email & Phone Number

Ireland

Starting as a Business Development Director in 2019 I have created an Account Director role through net new customer acquisition and taking on large existing accounts. With an ever changing landscape in cyber security it is imperative that we stay up to date on the latest technologies in order to act as trusted advisors and partners to our client base and advocates for our customers and vendors in industry forums.

Ireland

In my most recent role at eir I established early and cross-modality penetration by building long term relationships with product owners, technical specialists, and service teams to deliver world class service while growing revenue with an established customer base. I developed relationship maps and fostered relationship productivity from CXO down to end user which resulted in the enhancement of peer to peer engagement.Key Accomplishments: Held the accountability of total account and relationships management function of eir’s largest enterprise customers with an annual recurring spend of €30M.Collaborated with senior management to formulate and introduce a new security portfolio in enterprise market. Focused on growth and enhancement of annual spend with strong account planning and management, leveraging resources, and expanding existing services and sales of new product lines; achieving 100% annual KPI’s.

Ireland

During my role as Business Solution Manager, I attained new customers and delivered superior services; adopting relationship selling techniques at technical, managerial and CXO levels by leading and managing cross functional and virtual teams. I delivered exemplary performance in preparation and presentation of proposals as well as document management, including RFIs, RFPs, and tender documents. I spearheaded full lifecycle sales development from start to end; ensuring continuous development and improvement to meet targeted goals. I provided an important sales and retention role based on gap closure, acquisition, migration, and up-selling to new and existing clients, attaining established organizational objectives. I engaged clients with account directors, business development managers, and the dealer channel; achieving long lasting benefits.Accomplishments I’m proud of:Met and exceeded targets of €16M in new business 2013 - 2017 by delivering outstanding services.Acknowledged with BSM annual achievement award seven times in 13 years of professional history.Led training & development of account directors to spot potential data and ICT opportunities and the basics of the data, hardware, and security product portfolios.Championed world-class customer driven solutions from group portfolio with required customization and use of external partners to meet customer demands.

South Of Ireland

Important early step in the telecommunications industry managing 20 key customers to defend and grow revenue. Abundance of training in CRM, presentation skills and medium to long term strategy implementation.

Limerick

Exciting role in the early days of mobile communications managing a corporate team of three in Limerick while prospecting for and managing key clients especially in the growing multinational market.

Munster

A chance to spread my wings with national autonomy and my first solution based sales role. A sharp learning curve in solution design, customer focus and negotiation skills. Very challenging role involving a significant amount of new business prospecting.

Cork

Early sales role learning the skills of relationship building, negotiation and product placement in the FMCG arena. A great building block for any sales career.

Level 6 Training & Development, Training Needs Identification & Design. Training Delivery & Evaluation., Distinction

Postgraduate Diploma In Business Administration, Economics, Hr, Ir, Accounting, Management & It.

Ba, Economics, Computing

Education record