Mark Byrne Email and Phone Number
Mark Byrne work email
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Mark Byrne personal email
Strategic Marketing Manager for Western USA at Hilti North America, a world leader in cutting-edge technology for the global construction industry. Core responsibilities include (1) Designing and Hilti's market segmentation strategy through territory investment of 300+ direct sales people with a business value over $300m; (2) leading Hilti's largest ongoing change management program; Salesforce CRM implementation for West USA.Background: Senior manager with >10 years international business experience gained via multiple people leadership and managerial assignments in Sales & Marketing across three different continents (Europe, North America and Middle-East). Tenured project manager and facilitator who has led numerous strategic initiatives spanning Marketing, Sales and Finance functions across multiple international locations for the Hilti Group. Started my career as a Management Consultant with PwC, where I worked on a broad range of projects, with multiple clients from diverse industries spanning pharmaceutical to technology.Profile: Impact-orientated leader with balanced view of translating 'big picture' strategy into daily reality by creating long lasting systems and structures, whilst also zooming in on delivering quick wins to gain momentum early on. Passionate about personal development and collaboration with others to get results. Opportunity-minded towards challenges and avid believer that the best growth happens outside of our comfort-zone! A belief which I have personally lived via x5 different job roles and x6 relocations across x4 unique countries during my career. Double-Masters educated with cross-cultural experience living in USA, Ireland, United Kingdom, UAE, Scandinavia, South Korea and China over the last 15 years.
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Strategic Marketing ManagerHilti North America Jan 2023 - PresentPlano, Texas, UsSenior Manager with responsibility for Strategic Marketing function for West USA. Key role duties include:• Designing territory investment & customer segmentation strategy for 300+ sales people with a business value of $300m+.• Leading largest organizational change management program; Salesforce CRM implementation for West USA.
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Regional Sales ManagerHilti Group Dec 2020 - Dec 2022Schaan, LiRegional / Area Sales Manger with a team of 11 Account Managers covering full geography of Republic of Ireland & Northern Ireland. Responsible for:• Delivering Sales of >€4m• Leading 11 direct reports to develop partnerships with top contractors in Ireland• Managing the full E2E sales cycle from outbound lead generation to closing opportunities• Implementing new CRM system (Salesforce) & opportunity-oriented way of working with my team• Owning & driving the first ever Interior Finishing sales segment of Hilti IrelandMy results in the role include:• Sales growth: €2.8m to €3.4m in Y1 (+23%) with additional +22% in Y2• People Development: growing team from 6 to 11 direct reports in Y1.• Implementation of new Salesforce CRM & opportunity-orientated sales approach with my team -
Head Of Market Reach Northern EuropeHilti Group Jan 2019 - Dec 2020Schaan, LiStrategic Marketing team leader with 6 direct reports working towards shared goal of improving sales productivity and end-to-end customer experience journeys across Hilti Northern Europe. Responsible for customer insight generation, software development and improving customer data assets via cross-functional project management activities to implement solutions.
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Strategic Marketing SpecialistHilti Group Sep 2018 - Dec 2018Schaan, LiProject management role focusing on driving the topic of 'Systematic Account Development' for Hilti customers across the region of Northern Europe as a spearhead for global competency centre scale-up. Specific responsibilities included developing a new sales steering models and methods for systematically increasing the number of engaged, loyal Hilti customers as a key imperative to our achieving our 'Global Champion 2020' strategy.
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Outperformer - Global Management Development ProgramHilti Group Aug 2016 - Sep 2018Schaan, LiGlobal management development program involving multiple, international rotations in Sales, Marketing and Finance, reinforced with regular exposure to top leadership, IMD Business School executive education courses and social responsibility project in Bosnia.
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Finance Project ManagerHilti Group Jun 2018 - Aug 2018Schaan, LiFinance project in Hilti Middle East and Africa (META) to analyse, design, propose and implement initiatives to improve the Credit & Collection processes, with a focus on the Kingdom of Saudi Arabia as the lead market. Highlighted duties included:• Analysis of credit management processes in Saudi Arabia and META• Addressing financial KPIs of DSO, Bad Debts and Net Working Captial• Designing initiatives to improve Hilti Saudi Arabia and Middle-East' financial performance in the Credit & Control sub-function on KPIs listed above
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Marketing Project ManagerHilti Group Dec 2017 - May 2018Schaan, LiProject leader of a large strategic, product management project across Hilti Northern Europe to design and implement a programme of after sales Care & Grow initiatives for customers of Hilti ON!Track Asset Management software. Highlighted responsibilities included:• Strategic & conceptual design of new programme content, processes, training and digital communications for Hilti ON!Track after sales service offering (example in link below).• Implementation of new customer service processes, training and communications waves for a sales force of >400 field based account managers and customer-facing representatives across Northern Europe.• Project management duties of planning, alignment and coordination of Marketing, Sales and Customer Service resources across Ireland, Great Britain, Sweden, Denmark and Finland.
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Project Manager - Sustainable ConstructionHilti Group Sep 2017 - Nov 2017Schaan, LiProject manager of a national level project at Hilti GB to determine how we can contribute to a more sustainable construction industry through our portfolio of products, services and innovations. Functional focus of this project was in Sales and Marketing. Highlighted tasks include: • Strategic review of current sustainability strategies at Hilti GB• Baselining current organisational competencies and designing future approaches• Testing new sustainability approaches with leading customers in the GB construction market such as Laing O'Rourke, Ferrovial Agroman, Costain Group, Bachy Soletanche and Vinci Construction working on mega projects such as the Thames Tideway Tunnel in London.
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Account ManagerHilti Group Aug 2016 - Sep 2017Schaan, LiI was responsible for managing the direct sales relationship between Hilti and major joint venture contractors such as Ferrovial Laing O' Rourke (FLO) and Costain Vinci Bachy Soletanche (CVB) working on the Thames Tideway Tunnel - a landmark civil engineering project in London. During this role I collaborated and built effective sales partnerships by understanding my customer needs and presenting the value of Hilti solutions offering to help my customers achieve the Legacy and KPIs objectives of the project. Result: Hilti services, products and innovations are now being used on this project by the people who will ensure the protection of the river Thames' ecology for the next 100 years.
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Management ConsultantPwc Ireland Sep 2014 - Aug 2015Dublin 1, IeSenior Associate at PwC (PricewaterhouseCoopers) Consulting practice; where I provided a wide range of advisory services to clients across multiple industries. Major projects completed include:• Business Process Optimization project for a large multinational FMCG/Wholesale group.• Demand Planning Model and Business Process Mapping for a large, Pan-European provider of experience goods.• Tactical HR support services for a large Airport Authority.• Assurance support for a global provider of Asset Management/Bond Investment services.• HR Business Process Transformation for a large multinational operating in the Pharmaceutical, Biotech and Medical Devices industry.• Cost optimization project for an innovative, international digital marketing & database start-up.• Rebuilding non-performing loan portfolios for a large European commercial bank. • Joint Venture feasibility study for two large, state-owned entities in the Utilities sector.• Cost Reduction Assessment for a large multinational FMCG/Wholesale Group.
Mark Byrne Skills
Mark Byrne Education Details
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ImdInnovation & International Business -
Ucd Michael Smurfit Graduate Business SchoolMsc International Managment (Dual Degree With Cems Mim)
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Cems - The Global Alliance In Management EducationCems Master'S In International Management (Mim)
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University College Dublin(B.Comm. Int'L) Commerce With Chinese Studies
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Peking UniversityBusiness/Commerce
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Renmin University Of ChinaChinese Language And Culture
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Seoul National UniversityKorean Language And Culture
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Castleknock Community College (High School)Irish
Frequently Asked Questions about Mark Byrne
What company does Mark Byrne work for?
Mark Byrne works for Hilti North America
What is Mark Byrne's role at the current company?
Mark Byrne's current role is Strategic Marketing Manager at Hilti North America.
What is Mark Byrne's email address?
Mark Byrne's email address is ma****@****lti.com
What schools did Mark Byrne attend?
Mark Byrne attended Imd, Ucd Michael Smurfit Graduate Business School, Cems - The Global Alliance In Management Education, University College Dublin, Peking University, Renmin University Of China, Seoul National University, Castleknock Community College (High School).
What are some of Mark Byrne's interests?
Mark Byrne has interest in Personal Challenges, International Business, Rugby, Reading, New Technologies, Sports, Smart Phone Revolution, Social Networking And Innovation, Travelling, Mountain Climbing.
What skills is Mark Byrne known for?
Mark Byrne has skills like Chinese, Leadership, Teamwork, International Management, Consulting, Microsoft Office, Business Strategy, Chinese Culture, Research, Economics, Management, Foreign Languages.
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