Mark Kitson work email
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Mark Kitson personal email
Mark is an Adviser and Consultant with extensive experience of helping businesses and charities to develop successful strategies and organisational health. He has led business model incubation and replication over many years, and has worked in high growth ventures in the UK and over 20 international markets. This builds on his experience of franchising in Costa Coffee and other organisations, but is driven by his belief that hidden within current circumstances there is always a story of enormous growth potential.Mark's defining skill is his ability to see situations with a fresh eye and a strategic perspective.Increasingly Mark is asked to coach and develop individuals and teams.Specific expertise includes:+ Strategy facilitation.+ Organisational health and clarity.+ Speaking engagements with business and charity leaders.+ Board and trustee experience.+ Mentoring.+ Coaching.+ Cross-cultural, high-integrity relationship building.+ Cross-functional working practices in marketing, operations, strategy, business development.+ Concept Development.+ Incubation.+ Replication.+ Franchising.+ Social Franchising.Contact: mark@markkitsonconsulting.com
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Managing DirectorMark Kitson ConsultingLondon, Gb
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TrusteeLiberty Tea Rooms Jul 2024 - PresentHemel Hempstead, England, United KingdomA brilliant and highly inclusive, welcoming and effective community cafe in the centre of Hemel Hempstead. -
Chair Of International Governance CouncilChristians Against Poverty Jan 2019 - PresentUnited KingdomLed the establishment of a new International Governance Council and international governance framework for the next phase of CAP's international growth. -
Managing DirectorMark Kitson Consulting Sep 2011 - PresentLondon, United KingdomMKC is a Management Consultancy that helps businesses and charities to create strong strategies and achieve organisational health. Specific areas of expertise are strategy facilitation, organisational health, team development, coaching and mentoring and resolving conflict.Go to www.markkitsonconsulting.com for more information.
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ChairNorthchurch Social Centre Jun 2016 - Sep 2023Berkhamsted, England, United KingdomOversaw the governance restructure and redevelopment of a local community centre. -
Director Of Business DevelopmentWest Cornwall Pasty Co Sep 2012 - Feb 2013Oxfordshire- Brokered new business deals in the sports and outdoor festivals market worth £200k profit.- Turned around the business development function, closing loss making and brand damaging accounts and strengthening capital approval processes, saving £300k in future losses.- Put in place a quantified strategy for short term growth and transformational longer term growth.
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Head Of International Operational Planning (Costa Coffee)Whitbread Nov 2009 - Jul 2011- As a board member of Costa's Russian business, optimized investment decisions and operational performamnce to exceed £10m sales.- Created a strategic operating plan to ensure the delivery of business critical tasks across Costa's 6 international regions.- Acted as internal consultant with individual project managers to ensure best practice was adopted across all markets and areas.- Created an Operational Excellence programme to make £250k margin improvements in company-owned… Show more - As a board member of Costa's Russian business, optimized investment decisions and operational performamnce to exceed £10m sales.- Created a strategic operating plan to ensure the delivery of business critical tasks across Costa's 6 international regions.- Acted as internal consultant with individual project managers to ensure best practice was adopted across all markets and areas.- Created an Operational Excellence programme to make £250k margin improvements in company-owned markets, with best practice rolled out to franchised markets. - Managed a global strategic review of Costa international with Bain and Company.- Led the integration of the Coffee Nation brand in Latvia into Costa- Managed Costa's annual International conferences. Show less -
Head Of International Brand (Costa Coffee)Whitbread Sep 2007 - Oct 2009• Managed research for new markets, briefing the findings internally and externally to ensure the necessary local brand and marketing strategies were adopted. • Recruited and led a new global marketing team, across five countries.• Established a global brand and promotional planning process and programme.• Directed the mandatory 2% franchise marketing spend on external communications.
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Brand And Channel Development Manager (Costa Coffee)Whitbread Apr 2004 - Sep 2007• Researched and created Costa's brand standards system, C.O.St.A. Check.• Built the global brand intellectual property extranet, the Costa Resource Centre.• Worked on 18 market openings and created the International PR and Marketing training and induction programme. • Created clear and systematic internal communications forums, events and newsletters.
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Brand Development Director (Whitbread Pubs)Whitbread May 2000 - Mar 2004• Developed menu, range, and communications for Wayside pub restaurants.• Created Perfect Serve and Merchandising programmes across the chain.• Managed a group-wide supplier funded marketing budget of £2m.• Managed the telesales incentive and promotional programme targeted at pub leasees.• Worked closely with regional operations to managed pub relaunches and promotions.
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Product ManagerAtoc 1998 - 2000• Redesigned and relaunched the Family Railcard discount scheme, delivering a £3m sales uplift in the first three months using a promotional spend of just £170k.• Briefed and managed a £750k advertising campaign for One Day Travelcard.• Facilitated management committees and board meetings for the three products I was responsible for. -
Product ManagerFirst Choice Holidays Oct 1995 - Mar 1998• Commercial management of the Eclipse Direct holiday brand, including competitor analysis, procurement briefing, holiday pricing and brochure production.• A Graduate Trainee introductory year focused on the commercial team, but with time in telesales and resort operations.
Mark Kitson Skills
Mark Kitson Education Details
Frequently Asked Questions about Mark Kitson
What company does Mark Kitson work for?
Mark Kitson works for Mark Kitson Consulting
What is Mark Kitson's role at the current company?
Mark Kitson's current role is Managing Director.
What is Mark Kitson's email address?
Mark Kitson's email address is ma****@****l.co.uk
What schools did Mark Kitson attend?
Mark Kitson attended Chartered Institute Of Marketing, The University Of Reading, University Of Liverpool.
What are some of Mark Kitson's interests?
Mark Kitson has interest in Children, Education.
What skills is Mark Kitson known for?
Mark Kitson has skills like Marketing, Retail, Hospitality, Strategy, Business Development, Marketing Communications, Business Planning, Leadership, Brand Development, Strategic Planning, Sales, Pricing.
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Mark Kitson
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Mark Kitson
United Kingdom1agcocorp.com -
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