Mark Klein Email & Phone Number

Beaverton, Or, Us

Beaverton, Or, Us

Provider of innovative, networked media (audio and video) systems that power the world’s most sophisticated audio/video installations. Engineering Manager for Maintenance Engineering Team, a multi-discipline (embedded firmware, desktop software and QA) distributed team responsible for final-tier support, including triaging and resolving reported issues, bugs and ecosystem liabilities impacting customers and integration partners. Also responsible for Product Release Process, Partnerships and more.

Portland, Oregon, Us

Launched in 2011 to offer a set of user-friendly tools to e-commerce businesses and services that simplify and automate online listing, processing and shipping.While SellerActive is officially still young, its tools and services have been tested and refined in online marketplaces for well over a decade. (SellerActive's tools began as internally developed solutions for textbook retailer Bookbyte.) Our services have been tried, tested, and proven through over 12 years of success in online marketplaces.

Montreal, Quebec, Ca

Grass Valley provides solutions for broadcast and media broadcast customers of every size — all over the world — meeting their needs for video acquisition, production and playout.Responsibilities: Leading a team of software and hardware developers building a family of products supporting multi-channel video ingest, encoding, recording, replay, slow-motion and playout. Customers include major broadcast networks, news and entertainment producers, sporting venues and sports broadcasters, entertainment and worship venues and more.Accomplishing: Driving a deep maturing of nascent Agile/Scrum adoption, including training, best-practices sharing, rigorous backlog grooming and prioritization; Partnering with Customer Service to improve team responsiveness to customer requests/issues.

AnyConnect pioneered the STUN/TURN/ICE device-to-device connection technologies adopted by communications standards including SIP, XMPP, IMS, PacketCable, IBM Sametime, Microsoft Lync, and now WebRTC & IoT.Responsibilities: Researching/defining requirements, roadmap and prioritization for a new SaaS-optimized IoT Client/Cloud-Services platform; Customer acquisition (Sales) and major account management for technology, consumer and media companies.Accomplishments: Increased the company's visibility through active participation in OIC (see below), including being named to Chair the OIC's Remote Access Task Force; Closed the largest total sale in the company's history.

(now: openconnectivity.org) Goal: Define and promote a single, secure connectivity framework to enable communications and interoperability in support of the “Internet of Things” (IoT) across multiple vertical markets, operating systems, platforms, modes of communication, transports and use-cases and to encourage the development and distribution of products implementing such connectivity frameworks. Consortium's founding members include Intel, Samsung, others, now with over 55 members.Chairman of the Remote Access Task Force, which defined/specified the technologies, protocols and infrastructure to make sure IoT means a secure "Internet of Things" and is not just "Intranets of Things" -- Facilitating open, secure interoperability among solutions from different manufacturers and creating true Internet-enabled secure platforms for IoT solutions.

Portland, Oregon, Us

A small (145 employee) privately-held software company offering B2B SaaS solutions focused on the unique needs of research organizations. Evisions Research Suite is a mature set of flexible, configurable software applications with a light IT footprint and a low cost of ownership.Director of Engineering for the Evisions Research Suite, leading a team of about 25 developers, QA professionals and Product Managers. Products are based on Java/Linux and ColdFusion/Windows. Responsible for architecting the next-generation SaaS-optimized product platform while simultaneously delivering sustaining engineering releases of legacy products with particular emphasis on determining prioritized product requirements. Introduced: Agile (Scrum) development process; DVCS and Continuous Integration; test automation; Pragmatic Marketing.

A small privately-held startup offering server/data center I/O Virtualization technology – an innovative PCIe-based hardware/software product which enabled substantial improvements in data center operational agility (networking and storage).Developed a research-based factual (re-)positioning for the Product line based on competitive research and direct customer validation. Also developed collateral which supported the updated positioning. Introduced the Pragmatic Marketing Framework and a market-driven Product Roadmap. Chaired the Product Planning Council, a cross-functional team which coordinated all product activities, including: Feature prioritization, configuration changes, quality metrics/release criteria, and manufacturing changes. Company ceased operations, and assets were purchased by Micron.

A small (less than 30 employee) privately-held startup offering a web-based SaaS-delivered Intellectual Property Management solution. Responsible for Engineering, QA, Documentation, Release, Product Management, IT and Operations.Implemented the first customer- and market-focused Product Feature Prioritization discipline. Introduced the Pragmatic Marketing Framework (PragmaticMarketing.com). Instituted Continuous Integration and Agile development methodology; deployed SCM system (SubVersion), and a defect tracking system, and implemented numerous SWD environment and IT infrastructure improvements. Company has ceased development operations and is now supporting existing customers only.

Managed a team of approximately 85 S/W development & QA engineers, documentation, and support personnel.Increased adoption of Agile Development principles in the context of a company-wide RUP framework rollout through two serial acquisitions. Instituted unified source code management system; initiated a Change Control Board; standardized release processes w/formal criteria; instituted formal Release retrospectives; drove for Continuous Integration across the company’s entire Product Suite; established positive partnerships with Product Management, Professional Services and other departments. Drove first integrated Product Suite Release. Started India Development Center in Bangalore, India.

Independent Technology and Business Development Consulting ServicesIndependent Consultant and Contracting Services for technology clients. Services included: Market research and analysis; Sales & marketing strategy consultation, creation; Intellectual Property strategy development; Datacenter thermal design, including CFD modeling.

Houston, Texas, Us

Market Segment Manager – Software Development and Electronic Design MarketsWorldwide vertical industry segment marketing and strategic alliance partnership manager. Technology Evangelist to Independent Software Vendors and major customers. Sales consultation, technical/business solution architecture recommendations, and strategic planning supporting HP’s Electronic Design and/or Software Development Global Enterprise accounts.* More than doubled HP’s worldwide Electronic Design market share. Developed strategy for Software Development and Electronic Design markets, driving direct high-level large, multi-national customer engagements and keynote presentations at industry and customer events.* Evangelized CPU architecture evaluation and tradeoffs for specific EDA tasks (Itanium vs. NetBurst vs. AMD64, etc.)* Evangelized OS choices for EDA tasks (UNIX, Linux, Windows)* Advised major customers on high-level tradeoffs re: network topology, storage strategies, etc.

Wilsonville, Or, Us

Prior positions: Managing Director/Geschäftsfürer (President), ANACAD, Ulm, Germany; Product Marketing Segment Manager; Senior Account Manager (Salesperson); Product Manager; Application EngineerReported to CEO and COO. Managed team of >130 people, annual OpEx over $15 million. Owned Corporate software development environment for 800 developers worldwide; Strategic Partnership management & negotiations with technology partners (HP, Sun, Microsoft, others); Product documentation and training development; Corporate ISO Executive; Started India development operation• Improved product quality and management accountability/visibility by employing objective metrics and Executive report-outs.• Partnered with Finance and Human Resources, improving budget rigor and reduced employee turnover.• Managed Corporate-wide Product releases; Developed and implemented updated Corporate Release Strategy.• Retained Software Industry luminaries to drive Continuous Improvement.• Negotiated multiple large contracts.Managing Director/Geschäftsfürer (President), ANACAD – Ulm, Germany: Following Mentor’s acquisition of ANACAD (Germany, France & U.K.)Product Marketing Segment Manager: Owned strategies for product families using market research, segmentation and competitive analysis.Senior Account Manager (Salesperson): Mentor’s top worldwide salesperson during this overall period (single-best-year sales of $7.2M, over 250% of quota). Product Manager: Owned and developed product roadmap.Application Engineer: Field technical support for all Mentor Graphics products, including demonstrations, technical presentations, and sales support.

Bachelor Of Science (Bs), Electrical Engineering

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