Mark Long Email and Phone Number
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Product and technology innovator with over 20 years of leadership experience succeeding in high ambiguity environments by bringing together customer needs, technology capabilities, business model innovation, and human-centered design. Respected for long term thinking and building learning organizations, Mark excels at reframing the desired outcomes to identify new avenues to customer success. Mark’s passion is creating customer-centric products that set a new bar for the market with an agile "learn by shipping" approach to digging in and getting stuff done. Diverse experience across industries: AI/ML, Robotics, B2C, B2B Enterprise SaaS, Financial Services, Logistics, Healthcare. • Cross-functional Leadership, GM/CPO/CTO, building learning cultures.• Deep technical hands-on origins in R&D, algorithms and software development.• Developed innovative products and platforms, cracked thorny challenges, NLP/Machine Learning, expert systems, robotics, computational geometry, algorithms.• Built high performing teams, new teams and top-grading, spanning product strategy, product management, UX, TPM/Agile, Software Development, DevOps, QA, BI, IT, onshore and offshore.• M&A experience on both buy and sell side.• IP portfolio development – new patents and expanded claims on existing patents.• CTO/CIO of the year: 2012 - Los Angeles Business Journal
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Consulting Chief Technology And Product OfficerAgerisSeattle, Wa, Us
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Managing DirectorAgeris 2019 - PresentInterim Executive, Coaching leaders. Advisor to startups, turnarounds, corporate innovation teams and M&A. - Interim CTO/CPO for AI/ML SaaS Platform serving the Biopharma ecosystem. - Interim-CTO for private equity acquisition/turnaround.- Other companies in Health IT, SaaS, Machine Learning, LifeScience IT, Legal Tech, Corporate Innovation and Digital Transformation Teams.- A sample of invited talks: Innov8rs on Corporate Innovation, HIMSS WA Keynote, AITP on Building High-Performance Teams. Health Tech Podcast: https://www.youtube.com/watch?v=nwooNw_xWK8Ageris helps companies build and ship products, and advises CEOs, CTOs, Chief Product Officers, and investors, on product and engineering efficiency, re-organizing product and engineering teams, driving product release, building new architectures, and growing teams. Performs due diligence on new investments and existing product/engineering groups.
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Dean'S Advisory Board - College Of HealthLehigh University Oct 2022 - PresentBethlehem, Pa, Us -
Member (Former Board Member)La Cto Forum Jun 2005 - Present -
Sabbatical To Care For A Terminally Ill Parent.Self-Employed 2024 - 2024
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Chief Technology OfficerVytalize Health 2022 - 2024Hoboken, New Jersey, UsVytalize Health is a leading provider enablement platform helping primary care doctors strengthen relationships with their patients through data-driven, holistic, and personalized care. Vytalize provides an all-in-one solution including value-based incentives, smart technology, and a virtual clinic that enables small and large independent practices to succeed in value-based care arrangements. Vytalize's care delivery model transforms the healthcare experience for more than four hundred fifty thousand Medicare beneficiaries across 36 states by helping them manage their chronic conditions in collaboration with their doctors. -
Vice President, Ai And Technology SolutionsCambia Health Solutions May 2021 - Jul 2022Portland, Or, Us• Responsible for “Engagement” web and mobile products for 2.3 million consumers, as well as producers, employers, and providers.• Led turnaround of AI portfolio and team for greater focus and impact. Products span FinancialIntegrity, Population Health, “N of 1” interventions, & personalization.• Led core platforms team that serves as the foundation for all the above products.• Delivered merger of next-generation consumer experience with legacy portal functionality on time andon plan.• Led a team of 180.Cambia and its subsidiaries Regence Blue Cross Blue Shield serve as a catalyst to transform health care, creating a person-focused and economically sustainable system. We are dedicated to making the health care experience simpler, better and more affordable for people and their families, including the 2.3 million people we serve through our regional health plans. -
Senior Vice President, Digital & InnovationProvidence 2014 - 2018UsSenior VP, Digital & Innovation, 2017-2018VP, Digital & Innovation, 2014-2017General management of an "internal startup" inside a $24B health system tasked with disrupting healthcare through the development and launch of digital products to improve the healthcare experience (for patients and providers). Led cultural change, teaching the concepts of product-market fit and agile development. • "Express Care" - Goal improve patient convenience/access and new customer acquisition. Launched clinics embedded inside Walgreens retail, consumer telehealth, and acquired a startup to pilot an @home service. Grew from 0 to 12K encounters/month, 49% scheduled online, 22% new customers.• Rebuilt online physician directory to improve access, choice, accuracy, and conversion. • SEO to increase organic traffic by 3x, reduce CPA by 62%, 50% of appointments from organic search. • Expanded Tele-stroke service to > 100 emergency locations. Launched Tele-Hospitalist and Tele-Psychiatry service lines.• Evolve our organization and architecture to support increased speed of collaboration with internal and external innovators.• Provide product and technical guidance to the Providence Venture Fund and strategic partners, working with portfolio companies to trial their products.While many market segments have matured and new innovations are required to eek out an additional percentage fraction, we are at a unique point in time where there is the opportunity to have history making impact in how people manage their health and clinicians support them. The Providence St Joseph family of 50 hospitals, 829 clinics, senior services, supportive housing, research institutes, and foundations are at the forefront of this transformation. -
Senior Platform LeaderAmazon Logistics 2013 - 2014Hired to run mobile apps and platform strategy for emerging home delivery logistics business. • Expanded Geocoding (delivery lat/lon coordinates) to improve customer delivery promise in Asia.• Developed metrics to connect route planning algorithm metrics to actual field operations results (UK).• Initiated effort to merge multiple siloed organically developed platforms: Fresh, UK, India, etc.
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Chief Technology OfficerZynx Health Jan 2010 - Aug 2013South San Francisco, California, UsZynx’s innovative SaaS platform serves over 2000 hospitals representing 53% of US patients to manage and collaborate on “Clinical Decision Support” which drives improved quality and decreased costs through the use of evidence based medicine. Zynx has a growing international market presence.Responsible for • Product & Technology R&D• Product Conception, Design, IA, UX• Data Models, Ontologies, Content Strategy, Standards• Software Engineering• SaaS Operations, DevOps & Continuous Delivery• Business Intelligence/Analytics, MIS, CRMTurned around struggling product development team doubling revenue over 3 years, achieving recognition as one of the top teams across Hearst’s 140 portfolio companies. Developed product capabilities, integrations, and partnerships previously considered unattainable.Introduced product design/Ux methodology, agile TDD/CI with a fully automated build/test/release continuous delivery pipeline, data/content strategies, lean startup to drive product innovation. Application of Semantics, Machine Learning, and NLP have resulted new capabilities that provide strategic differentiation in the marketplace. Grew the team to 100+ in LA, India, and China.2011 "Best Places to Work in Healthcare" by Modern Healthcare2011 "Most Interesting Vendor" by Healthcare Informatics2012 "Top Knowledge-Based Clinical Decision Support Systems Vendor" across 42 vendors by Black Book Rankings.2012 CTO/CIO of the year (Los Angeles Business Journal) -
CtoPortblue Corporation (Acquired By Concerro) 2000 - 2009UsCTO (2005-2009)VP Technology (2004-2005)Director, Technology (2000-2003)SaaS Low-Code/No-Code expert systems authoring tool allowing applications to be directly authored by non-programmers. Hundreds of applications, many white-label, were built with this platform across a dozen industries. PortBlue’s own CommandAware expert system has the highest share of the Hospital Disaster Preparedness market serving the high-risk areas of SE Florida, Louisiana, South Texas, and Southern California.VP, 2004-2005: Turned around data center ops group and achieved 99.98% uptime on tight performance and budget constraints. Delivered 10x ROI for a major medical equipment supplier client on a whitelabel product. Datamation Article: The Long Tail of Expert Systems (http://itmanagement.earthweb.com/columns/article.php/3549031)Director, 2000-2003: Startup employee #5 - developed Software as a Service platform that allows non-programmers to develop, maintain, and serve applications with highly interactive content and data. This patented authoring technology is based on an internally developed real-time data cube engine. Created agile software team from scratch including architects, managers, engineers, QA, and human factors. -
Head Of EngineeringPaymybills.Com, An Idealab Company, Aquired By Paytrust (Intuit) Jul 1999 - Sep 2000Joined 8 week old startup: led engineering from early stage prototype through processing $1M/day of online bill pay. Brought together Marketing, Sales & Design, to deliver a product that won numerous "Best of Web" awards from Yahoo, Forbes, Kiplinger, and Time Digital. Led the integration of a Person-2-Person payments acquisition.
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Research AssistantCaltech 1994 - 1999Pasadena, Ca, UsInvented computational geometric algorithms to support manufacturing of silicon micro devices. Dissertation: "Computer Aided Mask Layout Synthesis for Anisotropic Etch Photolithography. " -
Member Of The Technical StaffJet Propulsion Laboratory 1988 - 1999Pasadena, Ca, UsEngineer and project lead for a variety of NASA R&D and flight programs. Specialized in robotics, algorithms, distributed systems, command and control, and GUI/animation. Authored over 30 technical journal articles, conference publications, and NASA Tech Briefs.Space Station Freedom Award of MeritNASA Technical Achievement Award - TeleRoboticsNASA Technical Achievement Award - Topex Autonomous Maneuver Experiment
Mark Long Skills
Mark Long Education Details
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CaltechEngineering/Algorithms -
Stanford UniversityRobotics -
Lehigh UniversityMechanical Engineering
Frequently Asked Questions about Mark Long
What company does Mark Long work for?
Mark Long works for Ageris
What is Mark Long's role at the current company?
Mark Long's current role is Consulting Chief Technology and Product Officer.
What is Mark Long's email address?
Mark Long's email address is ma****@****ail.com
What is Mark Long's direct phone number?
Mark Long's direct phone number is +166183*****
What schools did Mark Long attend?
Mark Long attended Caltech, Stanford University, Lehigh University.
What are some of Mark Long's interests?
Mark Long has interest in Christianity, Electronics, Dogs, Family Values, Travel.
What skills is Mark Long known for?
Mark Long has skills like Pricing, Sales Management, Purchasing, Negotiation, Customer Service, New Business Development, Building Materials, Strategic Planning, Product Development, Budgets, Saas, Agile Methodologies.
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