Mark Gutierrez Email & Phone Number

Taguig, National Capital Region, Philippines

Senior Data Analyst working with leaders delivering business analytics reports and provides support delivering data-driven consulting projects that help clients' improve their employee health and benefits program.- Performs data analysis utilizing knowledge of insurance and data handling to support business improvement and business strategy projects- Develops analytical reports of high complexity to allow fact-based, predictive, and 'what-if' decision-making- Implements low complexity methodologies within the department, working with colleagues within Business Analytics and IT to maintain and improve the reporting infrastructure, including data housing, data modeling, report performance, and report design, and delivery tools

Responsible for creating reports, charts, and graphs for the organization by working with internal clients to define operational requirements and meet business needs.This includes but not limited to:- Collecting raw data and conducting analysis in large and complex scale tasks.- Responsible for creating strategic and operational insights.- Conducting adhoc projects such as automation using excel(vba), preparing dashboards using PowerBI, and generating/cascading periodic reports

Makati City, Philippines

- Served as Subject Matter Expert (SME) in all client and local retirement policies- Supervised and designated peer reviewer of junior analysts' transactions- Worked with companies big accounts; setting up retirement portal, enrolment/updating clients retirement plan member, preparing retirement benefit computations- Managed client retirement financial statements; distributing dividends and managing retirement benefit- Implemented innovations in online retirement system by working with System Developer- Clients' Point-Of-Contact (POC) for all inquiries, special requests, and escalations- Managed client expectations; established good commucations (email/meetings)

Makati City, Ph

Responsibility- Requests and collects electronic data from clients.- Timely posting of transactions concerning administration of client’s retirement plan.- Timely submission of benefit computation and proper reconciliation of funds. - Communicate with clients regarding their queries through email and call.- Ability to find solutions on complicated queries and problems of clients.- Perform all other tasks that may be assigned from time to time.

Ncr - National Capital Region, Philippines