Most companies have goals that include driving rapid, sustainable revenue growth and building the loyalty that keeps it. The key to success is embracing what's changing in the world and amplifying what isn't. Competition is fierce for customer attention and mind-share, the power of social networks is impacting demand and loyalty, buyers are constantly commoditizing, pushing the focus from value to price forcing companies to fight margin loss to compete. These are urgent issues and the essence of the solution is this - focus on root cause. The key is architecting an integrated strategy with a game-changing attitude within your customer and employee culture. It takes building customer commitment so powerful that it connects on human levels, drives engagement, performance and builds the deepest level of trust. The essence of the solution is this: stop selling B2B and start selling H2H - Human to Human. People don’t buy from companies, they buy from people. Your team is not selling to a company; they are selling to a human being who is representing their company. The concept is simple and the work isn’t easy, but it’s what the great brands in the world will do to win. With the battle for customer attention tougher than ever, businesses need an approach to building an H2H culture and branded buying experience that works.To be successful, a strategy needs to planned well but more importantly, it needs to be executed well. That's where we help. • Driving Revenue Growth • Building a Sustainable Business Growth Culture• Accelerating Individual & Team Productivity • Amplifying Customer and Employee Engagement & Loyalty• Maximizing Recruiting, Hiring & Retention of Top Talent• Executing World-class Meetings/Events that Drive Sustainable Value• Delivering Impactful Keynotes That Inspire and Changes How the Audience Views Their WorldRecent Keynotes: Corporate Event Marketing Association, Maui Jim Advisory Board, Lanyon Live!, LEAD Brevard, New York Palace

Provided strategic advice and counsel for the Lanyon Industry which including advising Lanyon on Lanyon's Industry product or services (marketing, go-to-market strategy, product placement); co-hosting Lanyon's customer advisory board.

Recruited after The Blackstone Group’s acquisition of Hilton Worldwide in 2007 to set B2B strategy and lead the sales organization through a period of rapid growth and IPO. Transformed the sales strategy to align with the company’s global integration goals and create shareholder value. Built game-changing sales culture, centered on strategic customer engagement and a brandable customer buying experience. Developed an end-to-end training and coaching platform to drive sales performance and market share dominance.Delivered a combined $12,500,000,000+ in sales-influenced revenue for the enterprise sales and owned-and-operated portfolio. Responsible for 200 sales professionals in 11 global sales offices within the Americas, and 2,500 team members in 335 owned-and-operated business units in 16 countries.

Built the sales and marketing organization, strategy and execution for successful launch of LXR Luxury Resorts & Hotels, incorporating Blackstone acquisitions of Wyndham Hotels, Boca Resorts, and other assets to stand among America’s finest hotels in the luxury marketplace. Architected and led the national sales and property teams to grow rooms revenue by $562 million and RevPAR by 14.5%. Created a centralized small group direct booking center, generating $12 million in year one.

Led sales, marketing and revenue management through critical phases of growth and re-branding. Ensured maximized return and increased asset value for Board of Directors by increasing five-year GOR by 40.6% with rooms and banquet growth of 65.7% and 20.5% respectively. Drove fourteen (14) consecutive months of market share growth.

Focused on integration of low-cost, high-return sales, marketing branding and public relations channels for the Westins of New England. ◊ Accelerated RevPAR Growth by 20.7% and increased yield index every year◊ Improved 3-year GOR by 28.5%◊ Increased average rate by 29.5%, room revenue by 34.4%◊ Raised owned DMC profits by 64.9%◊ Directed strategic repositioning of The Copley Connection and Boston Convention Complex

Provided strategic and operational leadership by building local sales and service delivery system, implementing yield management and revenue enhancement strategies, re-engineering business mix, improving market penetration performance and increasing brand value. ◊ Increased RevPAR by 33% by orchestrating restructuring and redeployment of sales and marketing organization◊ Recognized by Public Relations Society of America with 1994 Golden Trumpet Award for creative and innovative promotion

Led sales team to increase team booking pace by 61%. Acted as member of design team for Marriott's Strategic Selling training program.

MARRIOTT DESERT SPRINGS RESORT AND SPA, Palm Desert, California;Exceeded goal by +95%. Achieved Sales Team of the Year, Western RegionCRYSTAL GATEWAY MARRIOTT, Crystal City, Virginia; Exceeded goal by +48%. Achieved Sales Team of the Year, Mid-Atlantic Region BETHESDA MARRIOTT, Bethesda, MD;Exceeded goal by +41%. Earned Sales Manager of the Quarter, Mid-Atlantic Region. Earned Hotel Manager of the Quarter.