Mark Krantz is a highly experienced professional across IT, business transformation, process improvement and change management. He is a practical, results oriented person. In his consulting career he has conducted a wide range of engagements including: assisting clients achieve increased business performance through process redesign, change management and transitioning to new operations and ways of working; cost reduction programs, service quality and continuous improvement; benefits realisation; system replacement programs and current assessment reviews. In IT, Mark has a degree in Information Technology and has experience in programming, analysis, system design, data and applications architecture, database design and web-based application development. Prior to establishing ThirdBase Consulting, Mark's consulting experience includes 14 years as Principal at process consultancy firm Davitt Krantz and Associates and eight years in senior consulting positions at IBM Consulting Group and DMR/Fujitsu Consulting.He has experience in a range of industries and business lines including Insurance, Banking and Financial Services; Manufacturing; Supply Chain and Distribution; FMCG; Market Research, Healthcare & Pharmaceuticals; Media; Transportation; Leasing; Digitisation; Shared Services; Employment Services; Government; Labour Associations; and Not-For-Profit Organisations. Mark is highly experienced in assessing, redesigning and transitioning business operations around processes, new and legacy systems and reorganisation of roles and functions. This experience extends to driving change across complex environments and diverse stakeholder groups. Specialties: IT, Business Transformation; Process Improvement & Redesign; Change Management and Communications; Establishing and Managing Continuous Improvement.