Mark Small Email & Phone Number

Banbury, Oxfordshire

Optima Training (UK) Limited have been sparking great business ideas with coaching, meeting facilitation and training since 2003.We work with clients who share our values and behaviours so that we can build a successful business, where success is being able to look ourselves in the mirror and like who we see, find the right balance between work and play.

Coventry, United Kingdom

• Following an organisational restructure, my role was transferred into the JLR Learning Academy within the Human Resources function, which broadened the remit from Purchasing to include the other professional.
• Creating a range of digital materials and associated assets to support the roll out of a Lean Thinking programme within Purchasing, which was intended to improve commercial activities and supplier management post.
• Working with stakeholders across Engineering, Purchasing and Supplier Technical Assistance, I created two eLearning modules to support the implementation of new approaches for the inspection and reporting of production.
• Producing an eLearning course covering the ‘Fundamentals of International Trade’ to raise awareness of the impact of Brexit on Customs, Duty, VAT and the correct use of Incoterms®.

Coventry, United Kingdom

Working within the Business Transformation and Operations team of Jaguar Land Rover (JLR) to develop and deliver new classroom and e-learning. The focus was technical training suitable for a diverse learner community within the Purchasing Function.As this was JLR, most of the work is confidential. However, during this time I was able to deliver significant.

Banbury

MS (Distribution) UK Limited offer professional wireless and networking solutions. Started on an interim-basis through Optima the nature of the work undertaken, and to comply with IR35 requirements, this became a full-time role.Responsible for improving operations, the initial focus was to help transition to a new operating model after the retirement of a.

Coventry, United Kingdom

Jaguar Land Rover is the UK’s largest automotive manufacturing business, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-terrain vehicles and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. My role here involved helping to embed new skills and ways of working within the.

Hampton

Project manager within the Irfab research team of the PRA. Undertaking multi-client and single client studies on surface coatings and related materials. Work included:Global Industrial Coatings Market 2010 – 2020 Responsible for project management of study examining impact of recession on the global industrial coatings market. Produced seventeen separate.

Melton Mowbray

Working as an Operations Manager within Pera Business Intelligence, a team of 30 information specialists providing secondary market research to clients in both the public and private sectors.Responsibilities included: management of key commercial projects, delivery of staff development and training, project reporting and liaison with key programme.

Leicester

Employed on fixed term contract to provide project management services to the commercial division of the University.Work included:HEFCE Employer EngagementProvided project management of initial Skills for Business programme - a £4.2 million project funded by HEFCE to promote employer engagement. Responsible for establishing project setting and reviewing.

Darlington

Managing Director of a company developing and supplying tailored vocational support materials to the Further Education sector. Working with Colleges to maximise the potential and impact of work-based learning under the Train to Gain initiative.Responsibilities included: business development, liaising with college senior managers to define content.

Melton Mowbray

Working within the Pera Knowledge Centre to implement quality processes and systems. Using awareness of secondary research techniques to develop successful client relationships and tailoring service delivery to specific requirements.Responsibilities included: maintaining quality of all client output, managing key client accounts, identifying new revenue.

Melton Mowbray

After successfully delivering a 67% increase in contract value during my secondment to British Airways, I was offered the opportunity to work with the Account Management team developing new client opportunities on behalf of the Pera Knowledge Team. During this time, I successfully secured new business accounts with organisations such as Virgin Atlantic.

Melton Mowbray

Undertaking a range of secondary research projects on behalf of commercial clients and public sector programmes. Also involved in the development and delivery of training under the Information4Innovation programme, which was funded by the East Midlands Development Agency.Work included: product market-readiness assessments, validation of product development.

Harmondsworth

Seconded to British Airways Procurement research team. Responsible for providing business intelligence services across a range of product categories within the airline.Work included: provision of economic forecasting data, selection and validation of price variation formulae indices, providing business intelligence for category planning and managing.

Melton Mowbray

Provision of secondary research and technical reports to clients of the Membership Division. Work included: customer identification, supplier financial analysis and technology market overviews.

Carlisle, Blackpool, Edinburgh, Gateshead, Burnley, Liverpool

Provision of restaurant management and customer services. Worked in various stores around the North of England. Implemented innovations in staff development resulting in Burnley becoming a regional centre of excellence for training and development of new management recruits.Responsibilities included: stock management and control, staff recruitment, staff.