• Processed all order entry, purchasing, tracking and follow up to ensure order accuracy and deadlines met• Worked directly with clients and prospective clients to support sales team• Preparation of all artwork and/or coordinating the outsourcing of such, for use on promotional products, customized apparel and marketing materials in adherence to client’s brand & logo guidelines • Oversaw in-house customized apparel production and quality control along with shipping and receiving• Maintained external marketing efforts such as social media and website updates, client gift programs, marketing mailers and self promotion items • Acted as point of contact for sales team with factory partners and negotiated best possible pricing/terms

• Prepared all graphics for site plans, draft plans of subdivision, official plan & zoning by-law updates for planning reports and presentations to clients and councils • Established and maintained industry contacts for acquisition of source materials • Provided research, data analysis, technical, and other planning related support as required • Notable projects: Niagara Health System New Health Care Facility site selection; Thorold Official Plan update