Mark Lacerra Email & Phone Number

I am an impactful senior IT professional with extensive experience optimizing operations and driving innovation by implementing transformative initiatives within the healthcare industry with a special focus on aligning technology with business challenges and requirements to enhance performance and achieve defined goals.My strong industry knowledge has allowed me to enforce security measures, streamline processes, and ensure regulatory compliance and system security.As a visionary leader, I have been instrumental in overseeing project planning and execution, vendor management, and team development. My expertise lies in team building and leadership, organizational change management, and risk identification and mitigation.A few of my career highlights include: • Introduced 100% remote work solutions successfully within a 3-month timeframe during the challenging COVID-19 pandemic, directly impacting the productivity of over 2,500 employees through effective cross-functional mobilization at Anatomy IT, LLC.• Maximized flexibility, resilience, and scalability through a transformative initiative that revitalized a $43M healthcare institution's infrastructure across 5 locations, reducing server and SAN count from 68 to a lean 14, all managed through AWS.• Secured $23K per year in support costs by efficiently negotiating contracts with Mitel and initiating a seamless migration of a healthcare organization's phone system to the MiCloud Connect hosted voice and collaboration platform.• Generated over $2. 3M in annual recurring revenue across both the public and healthcare non-profit sectors by serving 5 mid-sized companies with workforces ranging from 500 to 1,500 employees."Technology is best when it brings people together." - Matt Mullenweg

Listed skills include It Strategy, Vendor Management, It Service Management, It Service Delivery, and 22 others.

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  Pace University

  Management Information Systems