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Expertise in Business Development, Relationship Management, Sales Leadership & TrainingAccomplished and consummate professional with over 25 years of M.I. industry experience. Extensive background in multi-channel commerce, as well as brick & mortar retail operations. Committed to driving growth and revenue through outstanding customer service, associate development and retention, as well as holistic sales initiatives. Proven ability in outside sales and account administration, including client acquisition and retention.
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Director Of MerchandisingKmc MusicBarkhamsted, Ct, Us
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Merchandising Product ManagerKmc Music Apr 2019 - PresentHartford, Connecticut Area• Manager of both distributed and proprietary pro audio products and accessories.• Directly responsible for profitability of each line and item.• Development of sales promotions to achieve sales and inventory objectives. • Responsible for both existing product and design & development of new products for distribution. • Create copy and brand awareness for catalog and online outlets.
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General ManagerStaples Jan 2018 - Mar 2019Great Barrington, MaDirected sales and operations for retail location with $2.7 million in annual sales. • Achieved 107.90% of Store Sales budget for fiscal year 2018. • Achieved 157.62% of Operating Profit budget for fiscal year 2018. • Achieved 113.78% of Easy Tech Sales budget for fiscal year 2018. -
District ManagerGuitar Center Feb 2015 - Aug 2017Connecticut And Western New YorkSupervised 12 locations across CT and Western NY, totaling $51 million in annual sales.• Increased revenues by +2.2% comparison in secondary channels, as well as +3.4% comparison in second-hand inventory sales.• Achieved +3.0% EBITDA improvement through successful implementation of comprehensive organizational restructure and associate compensation changes for all locations.• Expanded repair and rental services in all locations, which resulted in +3.2% improvement in gross margin.• Produced and promoted 9 store and operations managers through a successor-planning and training program. -
District ManagerGuitar Center Nov 2013 - Feb 2015Massachusetts And Rhode IslandSupervised 6 locations across MA and RI, totaling $34 million in annual sales.Select Accomplishments:• Maximized sales productivity while maintaining store operational efficiencies during company ownership change.• Produced and promoted 4 sales and operations managers through a successor-planning and training program.
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Store ManagerGuitar Center Jan 2011 - Nov 2013Boston, MassachusettsDirected sales and operations for Boston, MA location with $16.4 million in annual sales.• Increased sales revenues by +17.0% comparison through customer service-centric focus and associate talent emphasis.• Expanded total market share by +10.1% through development of sister location within Boston that targeted a specific customer demographic.• Produced 5 store and operations managers for other locations through a successor-planning program during tenure.• Received President’s Award for 2011 for outstanding achievement.• Awarded Store of the Year for 2011 for top location in brick & mortar enterprise.
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Store ManagerGuitar Center Nov 2007 - Jan 2011Natick, MassachusettsDirected sales and operations for Natick, MA location with $7.0 million in annual sales.• Increased sales revenues by +9.3% during severe economic recession by creating customer acquisition with targeted local marketing strategies.• Maximized scheduling to achieve -2.7% reduction in payroll while preserving sales and customer experience.• Eliminated over $186,000 in clearance and aged inventory from the overall district through a successful promotional strategy.• Produced 4 store and operations managers for other locations through a successor-planning program during tenure.• Received President’s Award for 2009 in recognition of outstanding achievement.
Mark Lahey Skills
Mark Lahey Education Details
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3.468 -
Certificate In Performance
Frequently Asked Questions about Mark Lahey
What company does Mark Lahey work for?
Mark Lahey works for Kmc Music
What is Mark Lahey's role at the current company?
Mark Lahey's current role is Director of Merchandising.
What is Mark Lahey's email address?
Mark Lahey's email address is ar****@****hey.com
What schools did Mark Lahey attend?
Mark Lahey attended Bentley University, Musicians Institute.
What skills is Mark Lahey known for?
Mark Lahey has skills like Store Management, Merchandising, Retail, Inventory Management, Loss Prevention, Visual Merchandising, Management, Sales, Customer Service, Sales Management, Music Industry, Retail Sales.
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