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👉 20+ years leading diverse application development, reporting and analytics teams of up to 70+ members comprised of onshore/offshore, contractors and employees (individual contributors, manager and directors).👉 Leadership experience in both IT and Business teams; Collaborator and facilitator easily bridging the gaps between technology and business through clear communication without jargon. 👉 Driven by customer, both internal stakeholder and external client satisfaction through delivering on commitments on time, with quality, while meeting technical standards. 👉 Technology evangelist identifying the appropriate solutions to business needs, driving appropriate change and positive outcomes👉 Passionate about data storytelling - data, reporting analytics and visualizations.👉Driven to enable organizations to get value out of their investments in their data programs. 👉Balances best practices, governance and process with business needs and ability to deliver without sacrificing quality.👉Delivered applications, data, reporting, etc. to both internal and external clients, primarily fortune 500 companies and large, well known health plans/healthcare companies.👉Served in capacities from Developer to manager of managers, building several data and reporting based applications. 👉Direct client interaction (requirement gathering to day-to-day user support); I am driven by giving people the tools and capabilities they need to run their businesses better every day.👉Experienced in data driven presentations to external clients, internal departments and the C-Level to force critical thinking, elicit questions and empower people to make the best decisions possible.👉Hands-on leader and mentor, I enjoy getting my hands dirty with data and visualizations. ➡️Let’s connect and do great things!For the search engines...Leadership - Collaboration | IT/Business Liaison | Mentoring | Project Management | Strategy/Roadmaps | Budgeting | Program Management | Process Improvement | IT Delivery | Critical Thinking | Problem Solving | Verbal and Written CommunicationsTechnical - SQL | Power BI | DAX| Tableau | SQL Server | Healthcare Claims Data (Medical/Pharmacy) | Data Warehousing/ModelingBusiness Intelligence | Reporting | Data Visualization | SAS | SAP Business Objects | Crystal Reports | SSRS | Qlik | VBA | Python | DB2 | SSAS| SSIS) | Big Data (Hadoop, Hive, Pig) | Data Governance | Microsoft Office (Excel, Word, PowerPoint, Visio) | Payment Integrity | Auditing | Utilization Management | Care Management
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Project ManagerWindsor SolutionsEast Haddam, Ct, Us -
Director Of Enterprise Analytics And Data WarehouseHealth New England Apr 2022 - Oct 2023Springfield, Ma, UsBusiness Intelligence and Data Warehouse lead for the enterprise Data Modernization efforts. Established Data Governance process and procedures and led multiple projects to establish standardized data definitions to replace various department specific definitions and naming conventions. Established the process and procedures for collecting, defining and documenting reporting/visualization requirements.• Established and facilitated Monthly Business Review with C-Level, providing a regular review of KPI’s and emerging trends across all lines of business. Personally developed 30+ dashboard visualizations used in the review.• Further evolved the Enterprise Data Warehouse as a source of truth for the organization by creating new, validated and enterprise standard datasets and values.• Led Analytics Team transformation from a “data pulling” organization to a consulting and value-added partner in solving business problems.• Established processes and procedures for work intake, prioritization, and status reporting for both standard data and dashboard projects as well as ad-hoc analytics and reporting efforts.• Represented the technology teams as a liaison with the various business areas to ensure requirements are properly collected and reviewed through to supporting the User Acceptance Testing (UAT) and production release delivery activities. -
Business Intelligence ManagerHealth New England Jun 2020 - Apr 2022Springfield, Ma, UsLed requirements, development, testing and deployment efforts for 20+ “Executive Dashboards” encompassing multiple facets of the business such as “month end” financial reporting, Pharmacy Utilization and Trends, Utilization Management Utilization and KPI monitoring, Membership Trends and Medical trends and utilization.• Established standards and defined best practices for enterprise Power BI environment.• Performed data modeling and defined requirements for data mart designs to support self-service reporting initiatives.• Introduced Project Intake and Capacity Planning processes to support Enterprise Business Intelligence work.• Established Data Quality/Governance as a core competency.• Created Technology and Process roadmap for Business Intelligence as an enterprise asset.• Created Executive level Steering Committee to ensure alignment of BI Projects with enterprise strategy and priorities.
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Senior Assistant Vice President, Client Facing Applications And AnalyticsScio Health Analytics® Mar 2015 - Apr 2020Hartford, Ct, UsInternal and External facing technology leader; responsible for full application delivery life cycle of SCIOMine, the company’s flagship product. Provides strategic guidance, along with the Product Management teams to implement and oversee a product roadmap program with executive governance and SDLC processes. Champion and drive change among the technology team to adopt new processes as well as new technologies. Part of the leadership team to Implement and adoption of a big data platform; Worked with Data Management team to implement a HIVE based Standard Data Model to streamline reporting and analytics across the organization. Evangelized the big data platform through demos and training as well as presentations to executives on the achievements and capabilities of the new platformDay to day oversight for US and India based Development and Support teams, responsible for servicing external clients, internal users as well as delivering on product development road maps. Implemented best practices for application development, data development and release management. Put strategies in place to move the technology teams away from a "hero based" environment to one of collaboration and shared success. -
Business Intelligence Architect & Strategy ConsultantAig Jul 2014 - Feb 2015New York, Ny, UsDefining the vision for and executing the implementaiton of a Business Intelligence Center of Excellence within the Life and Retirement businesses. Establishing standards and best practices for data visualization and dashboarding. Creating application inventory and establishing line of sight to technology roadmaps and target state architectures. Championing tools such as Tableau and QlikView, allowing information workers faster access to more insightful information. -
Director, Business Intelligence Center Of ExcellenceAetna May 2011 - Feb 2014Hartford, Connecticut, UsResponsible for the advancement of the role of the Business Intelligence Center of Excellence at Aetna. Working closely with technical subject matter experts to define best practices, spread lessons learned and consult with application development teams on work efforts involving Business Intelligence technology. Collaborate with business and project teams regarding BI vision and strategy, evangelize new technology and/or uses of existing technology that can add value to Aetna's application portfolio by improving system value to customers and streamlining information delivery models.Work cross functionally with various architecture teams, program delivery, development and testing groups to improve processes and procedures around BI delivery.Led successful company wide initiative to implement Data Visualization technology. Included the market scan, tool evaluation, demos to 100’s of users across the enterprise and value proposition presentation to executive management. The vast majority of this work was performed in a hands-on manner. Led BI Center of Excellence to develop best practices for deployment and use of multiple BI tools and becoming a respected and sought after enterprise wide BI consulting organization.Evangelized technology “rightspacing”, i.e. use the right tool for the right reason, leading to 100’s of users moving to more modern and automated solutions, saving hundreds of thousands of dollars over time. -
Director, Informatics Application DevelopmentAetna Feb 2007 - Aug 2011Hartford, Connecticut, UsLed a diverse Business Intelligence development team in the Health Informatics domain. Oversee the design, development and delivery of multiple efforts across various technologies, including Business Objects (Crystal Reports, WebIntelligence, Universes, XCelsius, etc.) and web delivery applications (Flex, C#, IIS). Managed multiple teams of up to 50 members, mixing employees, contractors, onshore and offshore resources to deliver high quality healthcare reporting solutions.Collaborated with business and technical areas to define Informatics reporting strategy; prioritized needs, planned and executed delivery.Applications included Aetna’s “Plan Sponsor Reporting” external portal serving 100’s of Aetna’s largest commercial customers as well as the internal web portal serving the reporting needs of multiple lines of business and 1,000’s of internal users.Delivered multiple projects and maintenance requests both on regular schedules and emergency needs using SDLC and iterative development processes.Lead role in assessment of business proposals / requirements for new systems and enhancements. This includes functioning as a liasion to the business sponsors, evaluating target architectures and design as well as project costing and timelines.
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Manager, Informatics Application DevelopmentAetna Jan 2000 - Jan 2007Hartford, Connecticut, UsManaged multiple teams of up to 20 members, mixing of employees, contractors, onshore and offshore resources to deliver high quality healthcare reporting solutions.Application focus was on external reporting portals for 100’s of Aetna’s largest commercial customers.Collaborated with business owners to refine requirements and prioritize work to deliver the most critical components quickly.Gained consensus for the value of strategic solutions with solid foundations to minimize tactical/throw away solutions.Consulted with Data Warehouse team on enhancements to Enterprise Data Warehouse data content and model to facilitate BI efforts.
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Development Team Leader, Healthcare Consulting / UsqaAetna Mar 1993 - Dec 1999Hartford, Connecticut, UsManaged small development team, delivering Aetna’s Plan Sponsor Reporting” external applications and portals for Healthcare based reporting.Developer / Data Modeler for initial Enterprise Data Warehouse content and design.Defined reporting standards (coding and presentation/look & feel) for all department reporting.Fostered strategic thinking through activities such as development of re-usable code libraries and embracing new platforms such as Windows and the Internet.Created and delivered end user training to internal users as well as on-site training to external customers.
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Developer, Customer Consulting ServicesAetna Jun 1987 - Feb 1993Hartford, Connecticut, UsDeveloped, built and maintained reports using multiple programming languages, including SAS and C.Created and delivered end user training to internal users as well as on-site training to external customers.
Mark Lake Skills
Mark Lake Education Details
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Central Connecticut State UniversityComputer Science
Frequently Asked Questions about Mark Lake
What company does Mark Lake work for?
Mark Lake works for Windsor Solutions
What is Mark Lake's role at the current company?
Mark Lake's current role is Project Manager.
What is Mark Lake's email address?
Mark Lake's email address is ml****@****hne.com
What is Mark Lake's direct phone number?
Mark Lake's direct phone number is +186026*****
What schools did Mark Lake attend?
Mark Lake attended Central Connecticut State University.
What skills is Mark Lake known for?
Mark Lake has skills like Business Intelligence, Data Warehousing, Sdlc, Business Objects, Software Development, Crystal Reports, Requirements Gathering, Enterprise Architecture, It Strategy, Data Modeling, Sql, Strategy.
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