Mark Thompson Email & Phone Number

Farmington, Connecticut, Us

In my current role, I optimize client health, growth, and retention for boutique advisory firm that partners with investor relations (IR) professionals and C-suite executives to elevate brand position through a compelling story. To accomplish this, I:✔ Orchestrate a portfolio of engagement projects.✔ Foster a high-energy, entrepreneurial, collaborative culture and employ a research-based approach. ✔ Organize and motivate team members in delivering multidimensional advisory services. ✔ Oversee primary investor research; execute sophisticated analyses; assess findings; and compose enlightening research reports, including white papers. ✔ Develop investor guidance and demonstrations; attend client meetings to advise on research, recommendations, and IR best practices.✔ Present discoveries to senior leadership and board of directors, as well as at industry conferences. ===========================================Select Highlights➜ Supported company in maintaining a stellar reputation along with a 5-year CAGR of 34%.➜ Amplified annual retainer business 46% accounting for 19% of total 2019 revenue.➜ Improved client-engagement productivity and visibility; tracking of client-project hours; and billing capabilities.➜ Continued to acquire new business and assist company in doubling staff after smoothly transitioning to remote work from North Carolina.

New York, Ny, Us

During my tenure with IPREO, I propelled exponential client, revenue, and corporate expansion while co-managing a portfolio of 72 clients along with teams located in Raleigh and New York. To accomplish this, I:✔ Directed 12 analysts in supplying best-in-class client support to corporate investor relations (IR) departments within consumer services, retail, and industrial sectors.✔ Proactively cultivated beneficial client relationships and defined a pool of valuable reference accounts. ✔ Liaised with executives from Dow 30, S&P 500, and TSX 60 members.===========================================Select Highlights➜ Inspired and spearheaded team that catapulted client retainer revenue from $107K in 2007 to $4.3M+ in 2016; partnered with fellow directors in skyrocketing department client base from zero in 2007 to 650 in 2017.➜ Played instrumental role in raising corporate value across multiple acquisitions by relentlessly realizing and maintaining high volume of client retainer business and net promoter scores (NPS).➜ Lowered departmental operating costs while enlarging capabilities by relocating to and playing multifaceted executive leadership role in opening a new office in Raleigh, NC; acted as unofficial point person for New York-based GMI team.➜ Personally attracted, selected, and trained 50 new hires as part of larger talent acquisition effort that matured Raleigh, NC office staff to 290 personnel between 2013 and 2017.➜ Independently spearheaded efforts to win Canadian market share that accounted for ~9% of division's retainer revenues.

Toronto, On, Ca

While with Thompson Reuters, I developed expertise in business services, financial services, and transportation sectors to helm a multimillion-dollar portfolio of accounts. To accomplish this, I:✔ Guided and trained a team of 10 analysts in provisioning client support focused in communications, analytics, and consultative services across IR, corporate leadership and governance, and public relations (PR). ✔ Conducted ongoing and scheduled account reviews.===========================================Select Highlights➜ Maximized client and employee retention levels following acquisition by instilling a dedication to service excellence and production of top-quality deliverables when tasked with oversight for combined departmental operations. ➜ Generated productive leads, developed pipeline, expanded market share, and multiplied Canadian client base from <5 to ~60 clients accounting for $3M+ in annual retainer revenue.➜ Garnered positive client feedback, ensured high levels of satisfaction, and uncovered cross-selling opportunities.➜ Deepened knowledge of clients and their industries along with factors that positively and negatively impacted business through client conversations; peer/industry news; topical white papers; and other macro factors.

Earlier in my career, I quickly gained proficiency in consulting with corporate clients on current market valuation drivers for multiple industries. To accomplish this, I:✔ Monitored stock trading activity.✔ Identified institutional buyers/sellers of stock.✔ Researched and shared market, industry, and competitive intelligence.✔ Analyzed findings and reported insights.

Master Of Business Administration - Mba, Banking And Financial Markets

Ba, Business Administration & Spanish