Mark Leff Email & Phone Number

New York, Ny, Us

Santa Clara, Ca, Us

Huntington, Ny, Us

Mark is the lead for Companions in Courage Technology Advisory Board. He has worked with Companions in Courage Foundation since 2004. Over the years, he worked to get support of Cisco Executive Management for many initiatives that have had great impact on CiC. Starting In 2007, with support from the Cisco team in San Jose, “Santa Connection” was launched with 3 hospitals participating. Since then, hundreds of children in CiC-supported hospitals have been impacted by personal video conference visits from Santa. Over the years, this event was subsequently hosted at Google’s YouTube Studios in NYC. Today, the event is now hosted at Connoisseur Media of Long Island where over 100 children, their families and caretakers get personal virtual Santa visits with 15 hospitals around the US and Canada taking part. He has also been the event director for the “Runners Edge Main Street Mile” on Long Island where every Labor Day weekend more than 500 participants come out to compete in a 1-mile run and take part in a post-race fundraiser that has raised over $250,000 for CiC since its start in 2005. On a yearly basis, Mark also coordinates the visit of the Heisman Trophy winner for a video conference visit from the Lion’s Den at Kravis Children’s Hospital in NYC. Mark has also worked very closely with many Child Life and Pediatric professionals in many of the CIC supported hospitals around the US and Canada. He was the recipient of the CiC “Pioneer Award” in 2014 for his efforts.

London, Gb

Concord, Massachusetts, Us

I work in an advisory role for AEA. They support ecosystem leaders transform their organizations, identify unique value, collaborate, and gain market share.

New York, New York, Us

Mark recently joined the National Academy of Finance (NAF) New York chapter as a member of their Advisory Board. NAF addresses the critical achievement gap in STEM fields by developing a pipeline of students prepared to pursue health-related degrees and professions in one of the fastest growing sectors of the economy.

Fremont, California, Us

Was responsible for North America services and solution sales and partner enablement. Drives new service initiatives that increase value, profitability, partner retention as a value-add distributor and trusted advisor. Services sales doubled in my first year.Developed MSP / MSSP program focused on cybersecurity to grow market share in collaboration with Exclusive Networks Partner Advisory Council. Engaged with key partners as trusted advisors to assess and implement service and solution strategy. Implemented key strategic service vendor partnerships focused on value-add services that increased bookings and margins. Supplier partnerships managed included Arqit for quantum security, Masergy for SD-WAN managed services, High Wire Networks for XDR Managed services.Led training initiatives for both sales and partners resulting in high impact. Led Fortinet Authorized Training Center rollout focused on NSE4, the first North American distributor with that designation.

Riverside, Ca, Us

Led the initiative to build and manage a new Sales Enablement practice supporting North American Commercial Sales. Reported directly to the Senior Vice President of Sales and was strategic advisor to the Executive Management team achieving 30% growth. Success has been recognized around the industry given invitations to present at conferences that include the Sales Enablement Collective. Key Areas of Responsibility:Implemented sales, renewal processes, soft-skills and MEDDICC sales methodology that was aligned with Salesforce across the company on a global basis to drive consistency in forecasting and improved executive engagement with customers and partners. Implemented formal onboarding program for training and enabling Fidelis Cybersecurity sales.Developed “learning maps” to train outside and inside sales, partner sales teams and partners via to scale via LMS system.Implemented metrics to assess ongoing key business metrics and impact of trainings – 90% attendance at live sales trainings.Leads sales integration and training of acquired company CloudPassage Halo Cloud Security offer.

San Jose, Ca, Us

Launched Customer Experience Sales and Partner Readiness organization. Collaborated with Customer Success, Product Management, Operations, Sales, and Partners to validate and implement go to market business requirements.Key Achievements:Launched Global Partner Delivery Enablement Program to enable and train partners for co- delivery of the Cisco Customer Experience portfolio. Focus was Cloud Services to drive recurring revenue with global partners including ePlus, NTT and IBM.Launched global support for Business Critical Services offering for Combined Services Pricing Program; drove bookings of $1B+ sales opportunities for annual recurring revenue. Developed ‘One Portfolio’ competitive sales training program for 100s of Cisco global sellers, partners, system integrators and distributors; invited to speak at 2018 Cisco Sales Conference to capacity audiences given program’s success.Achieved $25M in new business for Business Critical Services via inside sales and partners with Expand Selling initiative focused on training and sales methodologies; invited to speak at the 2018 Technology Services World Conference to discuss the success of the initiative with industry colleagues and 100+ sales executives.Increased Business Critical Service sales with Value Selling program focused on Cloud and Professional Services.

San Jose, Ca, Us

Drove development of premium service offerings, new sales/partner business models and incentive programs for Cloud & Managed Services focused on revenue and margin growth. Collaborated with analyst and market research organizations.Key Achievements:Consistently achieved top-line revenue growth of 10% via Cisco Partners for $400M Premium Services for operational and Cloud migration services; delivered offer and program incentives for Cisco Partners to reduce discounts and increase margins.Successfully delivered new business models to support Premium Service business for Cisco partners.Developed strategy on redesigning the Cisco Services portfolio in alignment with Cloud Service models.

Kempele, Fi

I was an ambassador for Polar heart rate monitors. As an endurance athlete, I found their products valuable in my training as well as with participation in endurance events. This program also allowed me to use product donations to support non-profit causes.

Sunnyvale, Ca, Us

Was the Service Product Manager for Juniper's Professional Services portfolio. Key Achievements:Launched IT Automation Services, increased revenue for product and services businesses, improved key partner engagement.Drove strategic development for SDN/NFV service solutions focused on virtualization, Cloud, automation, and billing.Led prioritization, governance, roadmaps, pricing, market/competitive analysis, and SWOT analysis.

Literacy Nassau is a Long Island-based not-for-profit organization that makes literacy services accessible to disadvantaged populations of all ages by providing donation-based language-building programs. During my tenure as a board member, I also served as treasurer.

San Jose, Ca, Us

Directed the Cisco Advanced Services Enterprise and Public Sector Product Management team. Managed $700M business comprised of core, security, and wireless for Cisco’s Advanced Services portfolio. Led training and field enablement,.Key Achievements:Introduced Cisco Technical Services and Advanced Services ‘Combined Services’ generating $4B in global services bookings via Cisco Sales and Partners; drove three of the largest services contracts in company history with each $400M+.Delivered the Consultative Selling Framework articulating services value with business analytics; won $10M services renewal for large Canadian financial institution and a large US governmental agency.Increased bookings from $600M to $1B+ in 1 year for Network Optimization Services (NOS).

San Jose, Ca, Us

Key Achievements:Successfully developed the Cisco Service Expert E-Learning Program, a partner financial incentive mandate.Trained and certified over 7000 Cisco Partner salespeople on Cisco services via the Cisco Service Expert E-Learning Program.Drove $6M in bookings with “Pay-for-Performance Program” focused on financial incentives for new services and renewals.Increased services business by 20% for 15 Cisco partners participating in Ingram Micro ‘Partner Business Consulting’.