Mark Lewandowski Email & Phone Number

Minneapolis, Mn , Us

Part of the Marketing Team at Surest, a UnitedHealthcare Company, part of UnitedHealth Group, working cross functionally to lead projects for the B2B and Provider teams. Working directly with marketing leadership, product marketing, app marketing, legal compliance teams, and creative teams, leading projects for our B2B and Provider audiences to inform, educate, and highlight product features while leading high performance teams.• Direct cross-functional teams, ensuring timely execution and delivery of projects within budget, consistently meeting stakeholder expectations.• Cultivate a collaborative environment in a remote setting, fostering team motivation and skill development, resulting in employee satisfaction and retention.• Establish and maintain strong relationships with regulatory bodies, ensuring proactive alignment with evolving industry standards.• Establish and maintain strong relationships with cross-functional stakeholders in UnitedHealthcare, UnitedHealth Group, and external agencies.• Actively contribute to People and Culture Committee to bolster company culture initiatives.Skills Utilized:• Proficient in project management methodologies (Agile, Scrum, Waterfall) to drive project success.• Leadership and team management in remote work settings, emphasizing effective communication and performance management.• Regulatory compliance expertise in the health insurance sector, maintaining a strong grasp of evolving industry regulations.This role requires a strategic focus on managing regulatory challenges in the health insurance domain, coupled with leadership in remote work settings, ensuring both compliance and effective team management.

St Louis Park, Minnesota, Us

• Oversaw dozens of projects for clients ranging from small businesses to Fortune 500 and blue chip companies, and led project management team in remote and in-person settings to ensure that projects remain within scope, within budget, and on time while fostering a culture of achievement and profitability.• Led daily standup meetings with the Development Team, weekly status update meetings, and communicated the status of projects to stakeholders (external project managers, small business owners, CEOs).• Coordinated and delegated tasks to internal teams, third parties, and vendors for successful project completion.• Provided feedback, advice, and project updates to team members to ensure successful completion of projects.• Coached team members to help achieve optimal success.• Monitored staff and project performance, dashboard agency metrics, and gave recommendations for improvement.• Collaborated directly with agency leadership to analyze operations of the agency and recommended actions for improvement to achieve increased profitability.

San Francisco, California, Us

• Built relationships with clients, onboarded, and provided support to B2B and B2C clients such as Salesforce, Qualtircs, and American Cancer Society for Opensense email signature marketing SaaS.• Actively examined client needs, including Office 365 and G-Suite technical opportunities and limitations to onboard and support 30% of incoming revenue through discovery, research, and leading agile collaboration with cross-functional colleagues, including technical implementation and marketing teams.• Led the creation of new communication tools and procedures to increase customer engagement and efficiency by 15% through the onboarding process.• Managed company projects related to SOC 2 security compliance, consumer engagement, customer retention, product improvements, and business processes.• Remote Position

San Francisco, Ca, Us

• Managed dozens of client projects, communicating with internal and external stakeholders daily, and led marketing strategy with cross-functional teams and department directors to develop effective SEO and marketing strategies and position SaaS SEO product.• Effectively optimized thousands of user experiences and ensured proper content management, promotion, PR, and technical optimization through agile processes and web analytics such as Google Analytics, Google Search Console while keeping projects under budget by an average of 22%.• Member of Operations Committee, spearheaded and managed new project management software implementation and reviewed business processes to save 25% of time and resources for agency and clients, reporting directly to the CEO and VP of Client Services.• Remote Position

Asheville, Nc, Us

• Responsible for budgeting, P&L, contract negotiation, and planning for a sole proprietor marketing agency and business consultancy.• Acted autonomously in all aspects of business: strategic planning, contract negotiation, client deliverables, and external communication with stakeholders.• Utilized Google Analytics, customer research, and marketing research to formulate successful strategies for clients, including marketing agency startup and career services coaching client.• Used CRM, analytics-based landing pages, A/B testing, PPC ads, and reporting to increase conversions by 425% for clients.• Remote Position

Herzogenaurach, Bavaria, De

Intern within Global Brands Brand Communication Digital Sports• Internship during International Business and Finance Master’s Program.• Responsible for identifying, gathering, and synthesizing business trends and recommending action to 60+ members of Digital Sports Business Unit weekly in the United States and Germany.• Analyzed web performance using Google Analytics and Adobe Analytics for a customer-facing blog. Made recommendations to Digital Sports social media manager for blog improvements and content ideas to drive traffic, sales, and engagement.• Spearheaded companywide internal communication efforts surrounding ALL DAY fitness app, reaching more than 60,000 colleagues.• Partnered with cross-functional, international teams based in Germany and the United States to launch and promote ALL DAY fitness app that had more than 100,000 downloads on iOS and Android. Helped create a marketing strategy, working with adidas influencers and utilizing Salesforce to manage beta users.

Colorado Springs, Co, Us

• Managed client load of no less than five accounts at one time and was responsible for weekly client check-ins, daily emails, strategy creation and execution, troubleshooting, and report creation and delivery.• Researched, designed, monitored, and optimized brand and product marketing initiatives on behalf of more than 80 domestic and international clients, which included social media campaigns on Facebook, Twitter, Pinterest, Instagram, Google AdWords CPC campaigns, email campaigns (including audience segmentation and A/B testing), automated email campaigns, social media ad buying (creation, targeting, A/B testing, budgeting), SEO, SEA, website design, user issue tracking, customer support, and membership sites.• Crafted over 500 unique content pieces for a variety of industries and categories. Built and troubleshot e-commerce platforms using WooCommerce making sure to adhere to payment processing and data communication laws and regulations managing over $3 million in annual sales. Created training videos and performed voice over work for client's internal needs.• Responsible for recruiting, hiring, and managing intern program. Utilized WordPress, ZenDesk, Google Analytics, Facebook Insights, and Internal dashboarding tools on a daily basis.• Remote Work From Home Position

Bentonville, Arkansas, Us

• Promoted to customer service manager, communicating business needs, duties, and goals to staff. Motivated and coached teams to meet business goals, and coached associates where appropriate to improve performance. • Led team of 25 associates to achieve 95% or above of business and productivity goals. Participated in hiring, coaching, and dismissal of employees. • Collaborated with seven members of management team to allocate staffing, ensure success of business operations, comply with local, state, and federal regulations, and to lead point of sale (POS) and financial service operations throughout hypermarket.• Liaised with pharmacy team as pharmacy technician to correctly enter, track, and fill prescriptions in timely fashion while communicating with doctors and patients about any issues that arose from filling prescriptions.

• Presided over MSA Forum, coordinated activities of MSA Forum, formulated MSA Forum agendas, set meeting schedules, regulated attendance of MSA membership, oversaw internal MSA business, maintained MSA records, collaborated with members and University Administrators to solve student issues.• Helped lead the direction of the organization, served as technology director, point of contact for the public, and maintained relationship with press.

• Conducted weekly meetings with MSA Committee Chairs, MSA President and Vice President. • Led discussion of policy for MSA, facilitated the approval of grant funding for University student groups, and facilitated the approval of MSA Forum agendas.

• Led biweekly committee meetings to discuss legislative issues affecting students. • Oversaw the organization of “Support the U Day”, an event at the Minnesota State Legislature to advocate for students at the University of Minnesota in 2007. • Collaborated with other Executive Board members of the Minnesota Student Association to address student and University issues. • Organized and executed a get out the vote event to increase student turn out in the November 2006 general elections.

Bentonville, Arkansas, Us

• Supervised Associates by assigning duties, communicating goals, providing feedback and follow-up, monitoring performance, teaching and supporting Company policies and procedures, ensuring compliance, and participated in the hiring, promotion, coaching, teaching, and evaluation of Associates.• Led point of sale operations, enhance experience within the store, led financial services operations, led refund operations, identified policies and procedures to make correct choices, used information and feedback to determine Associate and customer expectations, ensured Associate work was completed to expectations, planned work based on business priorities, communicated information to gain support for business ideas and plans.

Master Of Arts - Ma, International Business And Finance

Bachelor Of Arts - Ba, Communication And Media Studies

Bachelor Of Arts, Political Science And Government