Mark Libman Email & Phone Number

San Francisco, CA, US

San Francisco, California, United States

• Support programming mortgage collateral updates for data fields mapped to the Mortgage Collateral Management (MCU) system.
• Monitor collateral updates and troubleshoot and assist customers with MCU data file errors, corrections, and data mapping requirements.
• Assist internal business units regarding collateral data inquiries.
• Communicate with members to ensure receipt of required collateral data and information.
• Provide Customer Service support regarding the member portal access and other system issues encountered by the member.
• Provide project management support and JIRA Board updating and tracking.

San Francisco, California, United States

• Provided analytical research and support for member mortgage collateral update files.
• Monitored collateral updates and troubleshoot and assist customers with MCU data files errors,corrections, and data mapping requirements.
• Assist with processing uniform commercial code (UCC) filings and Intercreditor Agreements.
• Processed Mortgage Collateral Adjustment (MCA) files from the Federal Reserve Bank of San Francisco.
• Managed special projects as assigned.

San Francisco Bay Area

Detail review of Counterparty and Regulatory documentation for pre and post Derivative (CFTC and SEC) trading.Risk prevention and daily monitoringTraining specialistCustomer service liaison

San Francisco, California

San Francisco Bay Area

• Responsible for analyzing incoming counterparty and trade documentation for completeness in order to streamline the workflow to the next process
• Ensure required data is appropriately tracked and updated in Salesforce and Filenet
• Liaise with Back Office (Negotiators & Confirmation Specialists) and Front Office (Marketers & Analyst) to sustain timely and complete informational workflow
• Respond to incoming queries from internal clients in a timely manner to ensure corrective action on exceptions and issues are elevated to the appropriate parties until a resolution is found

San Francisco, California

San Francisco Bay Area

• Provided Re-Disclosures-GFE/TIL for all loans within the 3 day time frame per change of circumstance (COC) in Encompass 360 LOS.Knowledgeable of RESPA/REG Z /TILA Disclosure RequirementsDetailed review of initial.
• Added MI
• Updated “2010 Itemization” per APR requirements
• Knowledgeable in providing Initial Disclosures
• Post-closing experience in document upload and shipping

Petaluma, CA

Managed 1,200 mortgage broker accounts through IHM and Excel databases. Comprehensively reviewed mortgage broker applications to meet company requirements.Reviewed broker credit reports and financials to meet company standards.Verified broker company and loan officer licenses in accordance with NMLS Compliance.Provided customer service essential in.

Designed and managed the appraiser database and approval process. Developed and implemented a monitoring process.Created monitoring reports utilizing the IT department.Designed, implemented and managed a billing process for all field review payments.Processed and reviewed all corporate review appraisal company approvals.Customer service for fee appraiser.

Managed approval process for nationwide fee appraiser panel. Authorized loans based on borrower risk appraisal.Supervised quality control in appraisals, field/desk reviews and rebuttals.Analyzed and processed field review company applications for corporate approval.Conducted on-site due diligence of field review companies and monitored compliance.

Maintained database of 10,000 appraisers. Analyzed, verified and processed fee appraiser applications, appraisal samples and field reviews.

Processed broker applications, analyzed credit reports, maintained broker file systems in MortgageFlex software.Customer service liaison with Account Executive, Broker Service Representatives, Mortgage Brokers, Department of Real Estate, Federal Reserve Bank.

Responsible for creating working files, sending out verifications, data entry, inputting and maintaining Excel spreadsheets for Early Payment Default, Investor Relations, Fraud Investigation, and Audit units.

Bachelor Of Arts (Ba), Business Administration And Economics

Education record