Mark Linebarger Email & Phone Number

New York, Ny, Us

Atlanta, Georgia, Us

Integral member of the design, configuration and support team for TDL (Turner Digital Library) Media Asset Management system. Focused on developing a solid, user-friendly system integrating the Entertainment division's numerous and diverse media workflows. Lead technical liaison between vendors, business and technical teams on workflow and data requirements for Turner’s Media Asset Management (MAM) system. • Programmed (using Python) automated QC processes to test business workflows for media supply chain management.• Led configuration design, management and testing of the Dalet digital video archve system for Turner Digital Library.• Primary conduit for vendor relationships, technical requirements and systems delivery. Selected as resident expert on MAM system configuration.• Gathered and analyzed requirements for multi-media interface. Authored knowledgebase for all convergent systems utilized in MAM system.

Atlanta, Georgia, Us

Effectively lead client focused support effort through improved communications and problem solving techniques that resulted in long-term contract renewals with multiple digital feed partners. Composed requirements for, and successfully managed, numerous NBA Digital projects and initiatives. • Project Lead providing post-migration support for the first four NBA teams to migrate to Drupal-based platform. Cleared all issues prior to the CBA lockout.• Researched and authored 158-page NBA Teamsite Drupal Users Manual.• Chosen to serve as NBAD Project Management liaison for the CharlesBarkley.com project which successfully launched on-time and within budget.

Alpharetta, Georgia, Us

Established immediate rapport with the Sales and Productions staffs by providing superior client services to all assigned clients through personal and professional interaction and technical knowledge. Manage ~12-20 monthly data recovery projects for partners and clients including law firms and IT departments. • Provided hands-on testing and support for all recovery projects; responsible for ensuring quality data output and reporting to assigned clients.• Added over $25K in revenue for January 2010 by creating upsell opportunities with satisfied clients.• Project Manager most requested by Sales Organization staff for new and most difficult client relationships.• Selected Employee of the Quarter (2010Q1) in recognition of efforts to satisfy and retain largest client and revenue stream.

Effectively managed delivery of branded social networking (community) internet sites for some of their largest nonprofit, trade association and media industry clients, including: BizJournals, CARE, Sierra Club, and Buffini & Company. Provided post-delivery training to all site owners and administrators for each client. Managed ongoing site modifications and feature requests working with internal departments through the SOW process while also providing direct, hands-on technical support. Provided increased productivity and knowledge transfer through contributions to the company’s internal Wiki.Ensured superior client services by providing sales support, gathering requirements, developing documentation, and delivering post-release technical support and account management. Collaborated with clients to plan and execute site improvements, updates, and modifications. Directed ~4 full life cycle projects monthly for clients including trade associations and nonprofits. • Provided direct technical support for post-release client sites using HMTL and CSS.• Fulfilled key client’s scope creep successfully by liaising with 3rd-party vendor to generate site design changes.• Won Employee of the Month Award for outstanding customer satisfaction.

Us

Product Development Manager (2004 – 2007): Recruited to startup company to direct software development of innovative data analysis technologies. Managed simultaneous development of two web-based data analysis toolsets. Coordinated development and release of new analysis packages to coincide with sales and marketing effort.General Manager (2004 – 2007): As the company’s first employee, managed all engineering and administrative staff hiring, HR responsibilities, cash flow and PNL management, computer software and hardware procurement, facilities management and expansion negotiations. Held expenses to 30%-50% below budget.

La Défense, Cedex France, Fr

Director, Development (2002 – 2003): Migrated department from proprietary software provider to custom solutions and services portals. Managed staff of 16 local and 29 offshore resources and a budget of $2.2M.Manager, Development (1999 – 2001): Managed teams providing software development and support, installation kits, internationalization, database configuration and support, and technical documentation. Managed offshore outsourcing contracts and resources.Team Lead, Support (1998 – 1999): Established software support team to provide coordinated support of multiple legacy software systems. Sr Software Engineer, Development (1995 – 1998): Determined scope and schedule required for new product; designed and directed modification of existing programs to adopt new requirements and increase operating efficiency by 30%. Software Engineer, Development (1991 – 1995): Developed and implemented major software upgrade of proprietary product on a client/server environment.

See Dendrite (formerly Synavant) - Same company; changed names.

Danbury, Ct, Us

See Dendrite (formerly Synavant) - Same company; changed names.

See Dendrite (formerly Synavant) - Same company; changed names.

See Dendrite (formerly Synavant) - Same company; changed names.

Systems Analyst: Analyzed, designed and programmed financial software for the banking industry offering on-line data retrieval to their corporate clients.

Atlanta, Ga, Us

Senior Programmer: Designed and developed programs for customers nationwide, providing software to ease in the access of client’s automobile driving records from each state’s Department of Motor Vehicles.

Bs, Csis

As, Data Processing