Credit Manager - Uk Secured Mortgage
Current• Responsible for supervising, monitoring, coaching, recruiting and training of team members. • Provides clear leadership to meet and exceed highly challenging service standards in quality, effectiveness and productivity.• Acquire and update knowledge on procedures related to relevant process.• Collaborate with other related processes within the department.• Ensure timely resolution of outstanding accounts by identifying and addressing issues, exercising judgment to handle complex queries and situations.• Analyze and prepare reports on capacity, projects, and programs, providing input for future planning.• Direct management to support effective selection, development, and reward of subordinates, contributing to the Company’s Diversity programs.• Increased process engagement by 37%.
