Mark Little
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Mark Little Email & Phone Number

Business Transformation Process Analyst at MYER
Location: Montmorency, Victoria, Australia 16 work roles 3 schools
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Role
Business Transformation Process Analyst
Location
Montmorency, Victoria, Australia
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Mark Little is listed as Business Transformation Process Analyst at MYER, a with 5986 employees, based in Montmorency, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Mark Little.

Mark Little previously worked as Business Analyst at Greater Western Water and Senior Business Process Analyst at David Jones. Mark Little holds Lean Sixsigma, Green Belt from Goleansixsigma.Com.

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MYER

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Profile bio

About Mark Little

As a Lean Six Sigma Green Belt and seasoned Business Process Improvement Specialist, I bring over 25 years of experience dedicated to enhancing organizational efficiency and driving impactful Continuous Process Improvement (CPI) initiatives across a diverse range of sectors, including Logistics & Warehouse Management, Retail, Public Transport, Smartcard Ticketing, Government, Healthcare, and Education.I specialize in facilitating and implementing Business Process Management (BPM) methodologies, consistently delivering high-quality results through advanced process improvement techniques and effective stakeholder management. My passion for exceptional Customer Experience outcomes is evidenced by my successful collaborations with senior stakeholders, ensuring their active involvement and cooperation to achieve superior results.With over 12 years of advanced proficiency in Nintex Process Manager / Promapp, I have expertly managed and optimized business processes, leveraging these tools to drive efficiency and process excellence. My extensive experience has acted as an enabler to bring my dedication to process improvement and customer satisfaction making me well-equipped to deliver transformative solutions and achieve strategic business goals.

Listed skills include Stakeholder Management, Business Analysis, Promapp, Business Process Mapping, and 33 others.

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MYER
Myer
Business Transformation Process Analyst
Montmorency, VIC, AU
Website
Employees
5986
AeroLeads page
16 roles

Mark Little work experience

A career timeline built from the work history available for this profile.

Business Transformation Process Analyst

Montmorency, Vic, Au

Business Analyst

Current

Melbourne, Victoria, Australia

The purpose of this Business Analyst role is to work within the cross-functional Sustainable Efficiency Program team to ensure the delivery of savings initiatives scoped within the Program. This will involve working closely with initiative owners subject matter experts and change analysts to investigate, develop and roll out new, more efficient and effective, ways of working at GWW.The suite of savings initiatives is varied and includes a mix of tactical operational opportunities and strategic operating model changes. This role requires a Business Analyst that thrives on variety, embraces progress over perfection and can bring whole of system thinking to the analysis and design of solutions. Success will be measured by the implementation of changes so this role requires skill in both designing and delivering.

Oct 2024 - Present

Senior Business Process Analyst

Melbourne, Victoria, Australia

The Senior Business Process Analyst is responsible for;• Assuming the Nintex Process Manager role as Process Champion across the value chain part of Vision2025 Transformation initiatives• Influence Value Chain deliverables based on an understanding of current and future processes or systems, in line with the identification of improvement and automation opportunities• Map and document current and future processes based on optimal outcomes for the supply chain process and other business unit objectives part of Vision2025 Transformation program

Sep 2022 - Sep 2024

Senior Improvement Officer

Melbourne, Victoria, Australia

The Senior Improvement Officer is responsible for conducting analysis, review, and improvement of existing Jobs Victoria, Secure Work & Inclusion business processes. Utilising skills such as Process Mapping (BPMN, Miro, Promapp), identifying inefficiencies and improvement opportunities through comprehensive analysis, Process Redesign and Benefit Actualisation. The Senior Improvement Officer works closely with the other stakeholders in the Operations, Insights and Digital channels branch to support the delivery of appropriate products, processes and services for our internal and external customer groups. The Senior Improvement Officer also provides leadership and management support to the wider Business Process Improvement Team.

Mar 2022 - Sep 2022

Lead Business Analyst

Melbourne, Victoria, Australia

• Analyse, gather, document, map current state and future state of business processes using Promapp• Prepare detailed quality documentation detailing requirements, design, workflows, and future state processes such as BRD, SDD, Reports etc.• Lead and facilitate workshops within Teaching Areas in relation to teaching delivery and support to build an understanding of issues and range of views, engage others and manage expectations through the facilitation of workshops• Engage with stakeholders across the Teaching Areas to review processes, identify, design and document new areas for business process improvements, gather business and user requirements for new processes • Lead the development of frameworks to ensure consistency in business process mapping and outcomes• Oversee dependencies of future state process with other programs, projects and initiatives across the business

Sep 2021 - Mar 2022

Senior Business Process Consultant

Dqa

Melbourne, Victoria, Australia

The Senior Business Process Consultant will deliver professional services in the role to the Client. Reporting to the Senior Business Architect.-Engaging with the client business units to map processes to Process Architecture Level 3,4,5 using Nintex Promapp. -Creation and setup of a Process Centre of Excellence.-Facilitating activity analysis of sub functions and deriving common processes-Analysing processes using Value Stream Mapping and providing opportunities for improvement . -Assisting clients business functions with analysis of sub functions process capability

Mar 2021 - Jul 2021

Senior Adviser Process Improvement

Department Of Health & Human Services, Victoria Covid 19 Community Engagement & Testing Command

Melbourne, Victoria, Australia

The Senior Adviser Process Improvement supports the team in the implementation and optimisation , and the process design of the Covid 19 testing environment in additional to emerging system optimisation opportunities to improve the efficiency of the COVID testing system.

Nov 2020 - Jan 2021

Business Process Specialist

Surrey Hills, Victoria, Australia

The Business Process Specialist was responsible for the Implementation of the Nintex promapp BPM tool effectively into the business. Delivered the research, development and documenting of all functional business processes using promapp standards and principles. Provided consultative support to the Senior management team by identifying tangible process efficiencies. Created an effective governance program that dictates the ongoing use, maintenance and support of the tool.

Dec 2019 - Oct 2020

Ticketing Projects Business Analyst

Melbourne, Australia

The Ticketing Projects Business Analyst was responsible for technical system/ process management and the overall project/ technical working relationships for the implementation of Mobile myki

Aug 2018 - Aug 2019

Customer Assurance Manager

Melbourne, Australia

Customer Assurance Manager was responsible for analysing , identifying opportunities and facilitating improvements to the Public Transport customer experience based on a range of inputs including the Customer Experience Standards. This role was seen across the industry as the leader of Customer Experience.

Sep 2017 - Aug 2018

Senior Customer Assurance Analyst

Melbourne, Australia

The Senior Customer Assurance Analyst was responsible for reviewing, identifying and establishing opportunities for continuous improvement across the public transport customer experience, in line with the Customer Experience Standards.

Dec 2015 - Sep 2017

Service Performance & Continuous Improvements Manager

Melbourne, Australia

The Service Performance and Continuous Improvement Manager together with a team of analysts was responsible for providing specialist advice and reviewing the operational performance of the services delivered by the NTS Contractor, this included overseeing the audit programme as well as the monitoring and identification of any service performance issues.

May 2015 - Dec 2015

Senior Business Analyst Continuous Improvements

Melbourne, Australia

The Senior Business Analyst Continuous Improvement was responsible for reviewing, identifying and establishing opportunities for continuous improvement in myki ticketing services.

Apr 2012 - May 2015

Setup Myki Business Analyst

Transport Ticketing Authority

Melbourne, Australia

The myki Setup Business Analyst provided high calibre business analysis, process modelling and process specification services to support the establishment of processes within the myki Operations function

Jul 2009 - Apr 2012

Project Business Analyst- Wms

Melbourne, Australia

The WMS Project Business Analyst provided business analysis, process design and redesign, for all areas of Coles supply chain. Optimising new supply chain system processes for cost reduction and continuous improvement.

Jun 2007 - Oct 2008

Senior Asset Controller

The Senior Asset Controller was responsible for Inventory management of Coles existing assets at sites - DCs, Wash Depots, stores & Suppliers. Monitored supplier stock holdings & maintained fresh produce supplier cycle times according to contractual agreements. Planned seasonal events up to 12 months ahead to deliver faultless in store availability of Coles fresh produce.

Aug 2005 - Jun 2007
Team & coworkers

Colleagues at MYER

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3 education records

Mark Little education

Lean Sixsigma, Green Belt

Goleansixsigma.Com

O Levels

Swaffham Hamonds High School Uk

Hnd Business & Finance

Norfolk College Of Arts & Technology
FAQ

Frequently asked questions about Mark Little

Quick answers generated from the profile data available on this page.

What company does Mark Little work for?

Mark Little works for MYER.

What is Mark Little's role at MYER?

Mark Little is listed as Business Transformation Process Analyst at MYER.

Where is Mark Little based?

Mark Little is based in Montmorency, Victoria, Australia while working with MYER.

What companies has Mark Little worked for?

Mark Little has worked for Myer, Greater Western Water, David Jones, Department Of Jobs, Precincts And Regions, and Bendigo Kangan Institute.

Who are Mark Little's colleagues at MYER?

Mark Little's colleagues at MYER include Zahidi Nurhakim, Wong Martin, Stefanie Tiffany, Naidin Cena, and Marney Burr.

How can I contact Mark Little?

You can use AeroLeads to view verified contact signals for Mark Little at MYER, including work email, phone, and LinkedIn data when available.

What schools did Mark Little attend?

Mark Little holds Lean Sixsigma, Green Belt from Goleansixsigma.Com.

What skills is Mark Little known for?

Mark Little is listed with skills including Stakeholder Management, Business Analysis, Promapp, Business Process Mapping, Customer Service, Process Redesign, Process Review, and Business Process Analysis.

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