Mark Mayfield Email & Phone Number

Denver, Colorado, United States

Greater Denver Area

Greater Denver Area

Greater Denver Area

Principal of private technical and business process optimization consulting firm. Delivered intricate guidance, training, and actionable implementation and process plans for a corporate customer base. Core deliverables include: -Providing documentation and training on custom applications developed for a broad range of customers including Fortune 500.

Greater Denver Area

• Promoted to leader and primary decision-maker for all aspects of the DMX business. Accountable for DMX P&L and all financial and operational KPIs.
• Delivered on profit targets during the first year in the role.
• Guided the team during a 2014 re-acquisition, assuming leadership responsibility for the $4MM print and mail operation company-wide.
• Worked with the CFO on negotiations for the sale of the company.
• Retained all high revenue DMX clients through mergers and reorganizations.

• Key member of the company’s executive decision-making team with an integral role in the growth, marketing, and management of the company.
• Orchestrated the move of the entire internal company IT infrastructure from one facility to another.
• Integrated a new third-party project management and accounting software platform.
• Led selection of a new online integrated marketing platform vendor and the integration into ongoing client business.
• Managed a statement processing client’s conversion from a third-party transfer agency enterprise application to a proprietary mainframe-based system.
• Moved company from an internally-hosted mail server to cloud-based Office 365.

• Led and managed the integration of third-party software solutions of various architectures for business processes including e-mail marketing, variable data print, order management and fulfillment, project management.
• Headed the fast-track development and implementation of a new reporting platform that led to the ability to retain the company’s largest client.
• Selected and on-boarded a new variable data print software platform.

Oversaw strategic and daily IT operations, collaborating closely with clients to assess their needs, set up databases that meet extremely specific marketing criteria and reduce costs.

Led all corporate risk management and quality control (QC) efforts. Developed Extreme QC(SM), time-tested processes and procedures for each unique service to ensure all orders are correct. Developed all corporate processes and procedures for highly segmented and customized mailings, data cleansing and transformation, variable data input and output setup.

Responsible for Leading and managing the IT department, staff, resources, operations, and projects. Implemented Databert(SM), a dynamic database cleansing process comprising proprietary software and best-of-class third-party solutions to strengthen data quality, reduce costs and improve client communications.

Bs, Ms, Aeronautics & Astronautics

Education record