Mark Perring Email & Phone Number

Kirkland, Wa, Us

Global, Us

Global, Us

Global, Us

Minneapolis, Mn, Us

Wrote 18-month succession planning guide for stores to develop and promote talent from within through one-on-one mentorship, taking staff through 4 levels, from team leaders to district managers. Provided one-on-one mentoring for assistant manager through district manager pipeline.Caused 9% sales lift in year 1 and 11% sales lift in year 2 during pandemic, generating $55M+ in sales annually by improving employee relations and motivation.Reduced turnover by reinforcing support networks for new hires, enforcing new hire weekly check-ins, and weekly and monthly accountability meetings for hiring managers to ensure new team members are meeting 90-day goals.

Minneapolis, Mn, Us

Built 1:1 mentorship program because too many newly promoted leaders failed. Identified and enrolled high potential leadership employees into program, grooming them for their first leadership roles. Piloted and delivered feedback for new performance management system that was adopted and rolled out nationwide using suggestions given.

Minneapolis, Mn, Us

Managed back-to-school inventory lift of 50%, with teams processing 22 trailers per week, including 2 segregated trailers. Streamlined backroom organization and restocking to eliminate off-site storage. Implemented new education and policies so store could sell alcohol. Created locked backroom for storage, retrained employees, and tracked who could sell it, and stock it.

Minneapolis, Mn, Us

Wrote leadership training coursework for staff in development pipelines, covering topics like Leading Diverse Teams and Interviewing 101. Courses were rolled out nationwide and are still in use today.

Minneapolis, Mn, Us

Spearheaded cleanup after 6 magnitude earthquake destroyed over $150K in merchandise. Set priorities for 10-20 visiting staff members from other stores to assist in cleanup and get store reopened. Created referral program for hard-to-staff store, and revamped scheduling processes, devising special schedules for logistics and sales floor.

Minneapolis, Mn, Us

Traveling trainer of remodel support team, teaching store employees how to prioritize produce, meat, and perishable department when their store was used to easier dry goods inventory management. Restructured backroom to support fresh grocery items, receiving first ten trucks with team to provide support and additional training beyond theory.

Minneapolis, Mn, Us

Immersed in diverse store team with significant team member responsibility. Developed leadership style to allow acceptance, increase engagement, and foster communication.

Orange, Ca, Us

Assisted with all administrative functions of Admissions office including mailers, answering phones and email communications, and creating welcome packets. Have tours to groups of up to 50 people around campus. Responsible for maintaining wealth of campus information and professionalism to represent university